BatteryJunction

They used to be ok. But now I've been waiting 3-4 months on multiple orders. They canceled but never refunded one because I messaged them about not shipping out supposed in stock batteries. Don't believe the small company replies. They will only auto reply

The discount code didn't work so I didn't order.
Reading reviews I'm not ordering a life saving battery for a Heart Stop machine.

Battery Junction is a fantastic place to buy guy-toys but there shipping speed is as slow as a turtle! They ship the item at the slowest rate possible! Takes forever for an order to get to the customer! I purchased an item on December 23rd and found out it was on back order. Today is Feb. 3rd and I got an email saying it will ship in the next couple of days! Then with the slow shipping I have to wait another possible 10 days for it to arrive! Everything about this company is great except the shipping speed!

Can't use a holiday excuse here guys. I ordered on 3/13 and my card has been charged on the 19th. I received a shipping notice on the 21st and the item apparently sat in your docks for 4 days until DHL finally picked it up today 3/25. My estimated delivery is 4/2 right now.

And to think you charged $18 to ship a $35 order. I hate Amazon with a fury but this is not acceptable service. I definitely will NOT be returning and will absolutely dissuade any friends from purchasing from you.

On February 19th, 2023 I purchased 6 batteries for Battery Juction. I received them on February 24th, 2023. By March 30th, 2023, the batteries were failing, and only providing approximately 25% of the original charge / use time. I contacted Battery Juction concerning the problem asking for a replacement or refund. Battery Juction advised that anything outside of a 15 day window was out of warranty. I would never recommend this company to anyone.

Ordered 14 L41 batteries. Order was short four batteries. Customer service was polite,efficient and immediately agreed to ship the batteries, no questions asked. Very polite and no problems.

From their bs 15% restocking fee, to selling items they don't have in stock, and never make good on, to slowwww shipping times, I've been burned several times by Battery Junction. Overpriced with poor support, Battery Junction is a "MUST AVOID" vendor.

Ordered 2 battery's and one is shorter then the other. I would have to return the battery with my own money to get a refund or exchange. This is not right. There mistake at not doing quality control. I've used 4 or 5 ******* battery's over the years and this is the only one that does not work. Don't use them to shop for battery's or lights. Thanks.

Battery Junction again shipped the wrong battery. Called customer service and got response from poorly trained representative who could not get away from same comment that computer screen said I ordered the one sent. She said I could send it back and they might do something. This was a $5.00 item, plus ridiculus shipping charge that was more than the cost of the battery. I threw it away and will never use Battery Junction again. Since then I have ordered and received the new Battery at lower cost than Battery Junction from Amazon. Big mstake using Battery Junction, but will never make this mistake again.

A quick description: Ordered two 3v lithium batteries which were available at a very low price (pos). The shipping was a bit costly (neg), thus the four stars. They arrived in a timely fashion with a follow-up email asking about their service and the product. Simple and easy.

I paid more for 2 day shipping with no results. I use this company for batteries all the time. The product is good. The shipping and costumer service lacks

I just received my 123A charger and spare batteries and I'm very happy with them. There was a screw up at DHL but Michelle in customer service found the order and made sure it got to me. She has contacted me four times over this process and I'm very happy! I will recommend battery junction to all my family and friends.

This was my first purchase of anything from battery junction. Ordered two Streamline Nano flashlights and extra batteries. Their price, on the flashlights made it almost like I got the batteries for free. I could complain about shipping costs, but it was cheaper than paying more for my order and getting free shipping.
Order was shipped promptly and arrived when anticipated.

I've bought from Battery Junction several times before and everything was okay. But I had a flashlight go bad that I had purchased from them, and I called their customer service and spoke to a Lady that went by Sam. I described the problem with the light and she told me to send it back to them as it was under warranty. I questioned her about shipping charges, and she told me that I would have to pay to ship it back to them and they would cover the return shipping charges. I sent it off as instructed with a detailed description of the problem with the light and a recap of the conversion with Sam about shipping charges. Then I got an email saying that I needed to pay the return shipping charges, so I called and talked with a different customer service rep and she told me everyone there knew that they did not pay return shipping charges so I needed to pay the return shipping charge. There was another flashlight that I was interested in purchasing, so I asked her if I bought the flashlight could they add my repaired flashlight to the shipment. She was somewhat curt and told me that they did not combine shipments. The return shipping charges certainly aren't going to break me, it is the fact that they lied and wouldn't do anything about it. So, to recap, they lied to me over the phone about the return shipping and when confronted about it, they didn't care and required me to pay up to get my flashlight back. And they didn't even care that I would have bought another flashlight from them if they could put my repair in the new purchase shipment. They have lost a customer for good, and as I told them on the phone, I will lambast them because of their lie and their attitude about it on every social media site that I can find.

3 ordered 3,9 volt lithiums for 3 gas detectors. Replaced alkalines that cost about $2.00 and last a year so I would not have to change them for years. Each of their bats cost almost 7.00.
One dead in about 1 1/2 years. The other 2 show 80% gone. Refused any kind of credit or replacement. Told me guarantee was 30 days.
They should change their name to Ripoff Ralph's Garbage Battertes.
PS item that went dead already was almost 2 years old when shipped to
Me.

I bought a new streamlight from them and when I received it, I could not lose one of the screws. I called Battery Junction and was told it was striped and not covered. So, they sold me a used one. I bought a new one. If the screw was striped, it came that way.
They will not do anything. Do not buy from them. They sell use stuff. If the screw was striped it came like that.
Just anther one of them scam companies.

I am a long time customer of Battery Junction. First of all they are the most disorganized company I have encountered. They had no record of receiving a flashlight I returned 9 days ago. I had to dig up my return receipt and give them the tracking number. I paid for the return shipping, the shipping to me was free. They deducted the shipping from my reimbursement, I really couldn't understand their lame reason.
I'm sick of dealing with them. They have bad ratings for a reason.

I ordered batteries from them and paid very high shipping cost for expedited delivery (much more expensive than the batteries cost). I got the e-mail to track that indicated that it was delivered to my front desk. I checked and verified that it was never delivered. My from desk never had a delivery problem and they audited their log on the day it was supposed to be delivered and there was nothing. I e-mailed their customer service who send me an immediate reply that they can't do anything about it and I have to solve this with USPS. Basically useless as I was never able to get anywhere with USPS. I still do not have the batteries that I needed. Will never use them again.

After over a month waiting for the correct flashlight due to someone putting the wrong one in the box. I was treated like this was my fault and one of the worst customer service experience I have ever had! This review is on the flashlight. The nightcore P12 has preformed very well. The battery life is really good and the light is very bright. Some flashlights are bright but the color is not useful. That is not the case with this light. I work in the food industry saw water has killed most flashlights we have tried. This one is holding up good after two months. The aluminum body of the flashlight is fairly thin so I don't know how much abuse it will take long term. The other flashlight we are using is twice the size, only 600 lumens, and the battery life is a lot lower. It also cost twice as much. That makes this flashlight a bargain so far.The nightcore ******* battery is the way to go. I have yellow nl186 battery. My review would have been five stars if the customer service experience would have been better. Nightcore 5* battery juncton customer service 3*

This place is like ordering from China: make and order and forget about it. Then, when it comes in the mail, it's a nice surprise.
I can't understand in the days of next day shipping, they take so long. I submitted an order and it's been over 5 business days and USPS states "awaiting item".
They used to be good but not anymore.
Order elsewhere if you need your items within the month.

Bad attitudes from persons working for this company. Shipping is through DHL which is the worst. Why these morons take a package from CT headed to NY and send it up north of Boston for an extra two days to delivery time.

Been using Tenergy rechargeable batteries from BatteryJunction exclusively for years and they work great. AAA, AA mostly, but I also bought some C and D cells last year. We use them everywhere, all over the house. Buying from BatteryJunction is easy and their customer support is excellent should you ever need it. Highly recommend them.

They sell items that are "in stock", but then they make you wait 2 months to get the products. Then, they don't deliver it, and expect you to pay them for absolutely nothing.

Steer clear.