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Battery Clerk has a rating of 4.3 stars from 3,915 reviews, indicating that most customers are generally satisfied with their purchases. Battery Clerk ranks 3rd among Batteries sites.
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Simple
Ordered a battery for a product and the battery did not fit so I shipped it back.
Great experience
Got a hard to find battery to revive a older cordless tool. Verry helpfull
Batteries were delivered on time and worked out well with our handheld mobile scanners
Shipping price was almost twice greater than battery I bought.
Delivery was fast product great -shipping a little to exspensive
I wish I could give zero stars. Terrible customer service and communication. Website lists erroneous information for battery applicability. Got wrong battery because of that, they made no apology, just excuses. Had to pay shipping to return it, then they never issued a credit. Had to file Paypal complaint.
Their attitude toward customers is that it's a privilege to do business with them that customers need to earn. Get a wrong battery? Too bad, your fault.
STAY AWAY
Very easy, large selection.
A++++++
Good
Everything but the amount of time to receive the product was good.
My only concern was not given a timeline for processing the order.
Convenient
You need to raise your prices a bit so I can get free shipping just once
Waiting time a bit too long for me.
Pleased with this transaction
Great expereince
I had trouble contacting the company and the product took way too long to get. I ended up ordering a battery from their competition so that I could get it in time. I will use this one as a backup.
Answer: The order confirmation and payment receipt went to my provided email. To track the order, I had to install the free app "Shop." Then I was able to follow it from order processing to delivery. I also needed to call Customer Service regarding an issue, and the CS rep pulled up my order, immediately. (I did have my order # from my email confirmation).
Answer: No customer service it is a generic respond customer service is a joke