website thubmnail of Batteries.com
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Tennessee
1 review
0 helpful votes
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Lovedddd Kevin at the Hoover store.
April 2, 2021

He was professional so informative and so helpful. Omg I'm very very happy with service I'm definitely referring everyone I know. My phone screen is good as new and he did it so fast. Also learned I could get an extra key made. Like omg I lose my keys all the time. I'm just a very happy customer truly. Thank you Kevin at batteries plus keep being you're amazing self.

Date of experience: April 2, 2021
Texas
1 review
0 helpful votes
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I wish that I had read these reviews before ordering. My experience appears to be the norm with this company. I paid for priority shipping. There were no indications that the batteries were out of stock or that there would be any trouble with my order. It has been a week and my order still says "Unfulfilled" on the website, but of course they charged my card immediately. I emailed "customer service" but have gotten no response. If you decide to order from them, keep your expectations extremely low.

Date of experience: March 11, 2018
Nebraska
16 reviews
52 helpful votes
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Hard to find OEM reccomended batteries? - look no further, after about seven hours of searching i found that this site offers some of the best prices around and delivers all that they claim. I have purchased three batteries that were difficult to locate at anything less than $60 each! Except from these guys, which for the price of one battery somewhere else, i picked up three batteries from batteries.com
They even offer the advanced versions of most battery types offering lighter weight and longer duration of power supply via lithium technology. Best prices around

Date of experience: December 26, 2008
Ireland
7 reviews
0 helpful votes
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They all work very well
September 1, 2020

If you want good batteries then this is where you will get the best batteries and at very affordable prices. They all work very well and I have ot had any problems with them. The store has so may batteries ad anyone will find what they are looking for and if they do not the they can always ask for help.

Date of experience: September 1, 2020
Malaysia
1 review
0 helpful votes
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Warranty fail
December 16, 2023

The procedure to place the warranty is so useless. They claimed to check the battery and replace only if the battery is not working at all. And giving back the same spoiled battery. Makes me twice to be stand by the road side with kids and baby.! A replacement is must within the warranty period. Battery.com failed to do so. Everytime checking they charge us rm30. What kind of warranty service is this? Battery no value. Not worth buying as no quality!

Date of experience: December 14, 2023
France
11 reviews
8 helpful votes
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I needed a new battery for my pc ad I managed to get one at a very affordable price. It has bee working fine and I have not noticed any problems with it. It is origial and of high qulaity. I was worried tha I would some fake battery or something like that but I was proved wrong.

Date of experience: August 31, 2020
Brazil
10 reviews
3 helpful votes
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This is a godstore
September 1, 2020

This is a godstore where you can get all the various types of batteries that you may eed. There is so much more that they have to offer tha what you may think. All of the batteris are of high qulaity because I have bought them like ten times already for me and some of my friends.

Date of experience: August 31, 2020
Germany
11 reviews
1 helpful vote
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I was very dissapointed
September 1, 2020

I was very dissapointed by the way that the store served me. I had some queries about some of the batteries and they took forever to answere my questions. It is like they had no clue about what I was asking which I find to be very inconveient because they are supposed to know.

Date of experience: September 1, 2020
Poland
1 review
0 helpful votes
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Good batteries
November 30, 2018

Good batteries, seem to work so far. Got a laptop charger too and that also seems to work so yeah good store, but not perfect cuz shipping wasnt super fast.

Date of experience: November 29, 2018
California
14 reviews
29 helpful votes
Follow Damien O.
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I just bought over 100 x 9v batteires for a prop show I'm doing in Florida next month and they arrived within 3 days, just in time for when I left. Thanks again

Date of experience: November 2, 2013
Ireland
1 review
0 helpful votes
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Makita 18v
March 30, 2022

Very disappointed. Bought 4 and now only 3 working after 9 months, asked for repair or replacement and not getting a reply.

Date of experience: March 30, 2022
Texas
1 review
0 helpful votes
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On 03/27/2019, my wife underwent a triple bypass at Methodist Hospital in downtown Houston. Our appointment was at 6:00am, so we rented a room at a nearby hotel for the night before, to avoid the 1.5 hour commute the following morning. The day did not start off well. I was driving, and it was dark. My wife told me I was missing the exit we needed to take. In a rush, I swerved over (not seeing the curb before it). Needless to say, I dropped my wife where she needed to be at the hospital (barely making it as both front and rear tires were flat. I spent the first half of the day getting to a car and tire place. The next morning my phone charger portal was melted. I went to 3 locations before ending up at your store, and Ms Hirsch came to my aid. She took it back in the shop and worked on it for about 45 minutes, and had fixed it! I can't tell you how tired and then relieved I felt, and she didn't even charge me labor. I bought a nice flashlight, and a battery cord as a thank you to her! I had never been to your store before, but will the next time I need help or something I need. You now have a customer for life! I thank Ms. Hirsch, and if had a competitive store, I would definitely pay her double her salary to work for me! It's employees like her that can really do so much to help a person who needs their help as well as the companies good reputation! I would also like to request the CEO to hear this story of the exceptional employee he has with Ms. Kirscsh working for him. Kudo's and a BIG THANK YOU to Ms. Hirsch in Tomball, TX. Sincerely, Scottie R. Laird

Date of experience: March 29, 2019
California
83 reviews
373 helpful votes
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Cheap prices on laptop batteries and pretty much any battery you might need. They have a huge inventory and reliable shipping.

Date of experience: October 23, 2009
Michigan
4 reviews
5 helpful votes
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Junk
January 14, 2016

Batteries lasted about 15 minutes. Now I am stuck with A bunch of bad batteries. I complained to the company without any response

Date of experience: January 14, 2016
India
15 reviews
8 helpful votes
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So good
July 22, 2018

It is the good sarvesh and fast delivery so good nice product and good quality and low price and my experience with the company is very good

Date of experience: July 20, 2018
France
2 reviews
0 helpful votes
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Bon achat
May 26, 2016

Produit arrivé dans les temps. Et conforme à la marchandise. A parfaitement fonctionné avec mon Toshiba PORTEGE. Je vous recommande ce site

Date of experience: May 24, 2016

Overview

The company is recognized for its competitive pricing and a wide selection of batteries, which customers appreciate for both quality and affordability. Positive feedback highlights exceptional customer service experiences, particularly with knowledgeable staff who go above and beyond to assist. However, there are significant concerns regarding shipping delays, unresponsive customer service, and issues with warranty claims, which detract from the overall experience. Customers have expressed frustration over unfulfilled orders and inadequate support for defective products. Overall, while the company excels in product offerings and some service interactions, improvements in customer support and operational efficiency are necessary to enhance customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2
value
2
quality
2