Barrington Reviews Summary
Barrington has a rating of 4.3 stars from 3,177 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Barrington most frequently mention customer service and many compliments. Barrington ranks 3rd among Personalized Gifts sites.
Instant Feedback
Love my Barrington Bags.
Customer service is very good. They followed up with a concern I had and later followed up after receiving my order. I would highly recommend purchasing from Barrington Gifts.
Satisfied
Wonderful customer service--- and that is very hard to find-- and they are timely and make sure customer is satisfied.
$200 for a screen printed monogram bag from China is less than ideal indeed.
So excited about this purse! PERFECT mom bag. I get asked multiple times a day where I got it!
The faux fur looks so real you would never know until you touched it that it is vinyl.
I was super disappointed that this ended up being a product made in China as the website branding did a great job of making it seem like I was doing business with a Dallas oriented company. It's my fault for not investigating, but disappointing nonetheless. The calls I tried to make to talk about my issues were directed to a call center overseas. I was frustrated that it was delivered with a signature card because that meant FedEx made one attempt only to deliver and I wasn't there (had no idea it would be signature required). FedEx refused to do a second attempt because it was a "direct international delivery" plus they said the dollar value was extraordinarily high. I did not understand why it would be marked as such. So, that meant I had to drive to another town to the FedEx pick up and get the package. Taking an extra hour out of my day to go get the bag was another reason I might not recommend Barrington.
While I understand the concept of globalization and fast production, the fact that it was made in China and the frustration with delivery was just a dud for me.
For the price, I believe the product is as expected and I do like the options and personalization. So...I'm not sure if I'll order again or not. Maybe :)
I love getting to customize my bag and the south western print is something I haven't seen on any other bags. I love the shape of the bag and I have tons of space for all my stuff!
I had to contact customer service and they were PHENOMENAL! Quick to respond and very efficient in helping me solve the problem I was having ordering. Will for sure be ordering again!
Product was exactly as I expected. My daughter and granddaughter both have multiple purses and I already knew the quality and cost. They are extremely happy with them.
Amazing products. Would love pictures of products on people so you can judge sizing more easily.
I chose my design based on one of the bags featured on Instagram...
Wow...perfect.
I can't wait to purchase one for myself.
Great looking product. Had been looking for something exactly like this - functional, classy and understated.
Ive ordered several things from Barrington in the past and I love them all! They are all such great quality and I love that you can make them your own with personalization.
The bag I ordered is beautiful. I highly recommend Barrington Gifts. I will be ordering again. Delivery was fast.
The colors of the checks on the bag seemed to not be strong enough, the black wasnt quite dark enough and the brown took on an almost red tone. The zippers seem really cheap and don't glide that smoothly. For $200 I would have expected a little more. The leather portions are nice, and make me wish i would have just purchased an entire leather bag instead.
Product is amazing
Great customer service, awesome purses!
Very Good
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members