Overview
BannerBuzz has a rating of 4.1 stars from 1,101 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BannerBuzz most frequently mention customer service, great quality and business cards. BannerBuzz ranks 1st among Banners sites.
Instant Feedback
Easy ordering process and great pricing. The banner looked great upon arrival.
Good work thus far! Love the way you all make things happen and it shows in the work
This company is 100% in India and pretending to be a US company. They have attempted fraud on my order twice, and I will not be trying them again. I selected the option for NO PROOF needed so my order wouldn't be delayed. They then proofed it anyway causing a 4 day delay. To alleviate the delay and get my printed banners before our Grand Opening, I was forced to pay almost $300 for overnight shipping. Then they shipped the banners folded up into small rectangles, causing crease lines which resulted in the printing being torn away and damaged along with the fabric being abrased and ruined. This happened on all (6) double-sided banners. I was forced to pay the local print shop nearly double to replicate this order in rush timing to get it on time. When I tried to resolve it with BannerBuzz, I uploaded 8 photos of the damage. They asked me to upload a video "showing all the banners together" which I did. I was told it would be resolved in 4 hours or less... However 2 days later they said I would receive a small discount for the trouble, other than that there would be no resolution. The scammed me with my turnaround time, then scammed me with a proof, then lied about timelines, the reasons it was damaged and when they couldn't get the shipper to pay for their mistake, they again put it back on me. But I refuse to pay for damaged printed items, that are unusable, I refuse to be scammed repeatedly and I refuse to let them keep doing it over and over. This is America and we have standards and protections against these types of predators. If you would like audio recordings of these interactions or to seem email correspondence or what I uploaded to their site to resolve them, then message me and I will be glad to show you everything they are doing to de-fraud people and get away with crappy quality items, they expect people to just accept. I've attached pctures of the 6 damaged banners that cost me $1,200 and cannot be turned over to my customer, as they would never pay me for damaged banners that have been folded up and now have tears everywhere. This company has ZERO customer service. What a joke. RUN AWAY FROM THEM!
Worked out great… I'm going to order another one for another thing.
Flags are top quality material and our art was sharp and clear!
Very easy to navigate the website. Great customer service and great flags!
The website was easy to use, the product arrived quickly and was exactly as I envisioned it.
The order process was quick and efficient. The product is inferior……
Back again. Your service is A+. The quality and care in your packaging is an extra bonus
Site was easy. Customer service was great and the prices are unbeatable!
The agents were very kind and helped me through the whole process.
Pretty good I enjoyed my purchase experience and banner looks really good
Hello Eric. Thank you for the rating and feedback.
We are sorry for any difficulties you faced while designing your artwork. Since our design tool is built specifically to create a design, a fully blank canvas cannot be saved. Thus, you had to add a black border to the canvas to proceed.
However, we also offer complimentary pre-press services so you can freely request modifications to your design via the notes section - just as you did on your order!
Note that our support team is available 24x7 via our phone and chat helplines for any questions you may have before or after placing your order.
Quick and easy ordering and great customer service when I needed assistance.
Easy to use platform cant wait to see how it comes out
Website was easy to work with & turn around was pretty quick.
Thank you for a great license plate it will provide great visibility
Awesome sauce. This one will be seen better than the other one
Very nice toolbox for editing your card. Thanks for all the options.
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- Suwanee, GA, United States
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Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Rick, we apologize for the disappointment you have expressed regarding the product you received and our service. We understand that you did not select the proof request option, but our team sent you the proof as the orientation of the artwork was not in proportion to the order size. Also, the provided artwork text looks traced. Our team needed to change the orientation and notified you of this within a few hours of the order placement so you can check the artwork proof and get an idea about the same. However, we have not received any updates from you for very long. Due to that delivery date got changed.
Moreover, we take pride in providing world-class products and perform a quality check on all products before they are shipped to ensure they are defect-free. We also strive to provide secure packaging to prevent any damage during transit. However, upon checking the order details, we can certainly understand your concern, and this is not the ideal experience we want our customers to have at Bannerbuzz. As you have shared your feedback with us, we have passed the same to the team concerned. They will contact you soon to provide the best possible resolution.