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BannerBuzz UK Reviews Summary

BannerBuzz UK has a rating of 3.8 stars from 603 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BannerBuzz UK most frequently mention great service, good quality and quick delivery. BannerBuzz UK ranks 8th among Banners sites.

service
250
quality
584
This company responds to reviews on average within 0 days

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3,686 reviews

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Costa Rica
1 review
0 helpful votes
Follow Jim E.
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Very speedy service. Excellent Product
September 16, 2023

Easy instructions to follow. At present, it appears to be excellent value.
Unfortunately, you were let down by the courier, who somehow managed to bend a very substantially packed banner.
This left a crease down the length of the Banner.
We did not let this stop the team in using it in many tour photo's
Thank you

Date of experience: September 16, 2023
GB
1 review
0 helpful votes
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Great custom flag
September 12, 2023

Easy to order. Couldnt preview due to being pdf but when it came it was fabulous. Lease just add preview for pdf file. I was so worried i did it wrong but it was good when it turned up.

Date of experience: September 12, 2023
GB
1 review
0 helpful votes
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Wrong colour
September 10, 2023
Updated review

Quick & easy to use. But the colours on the screen dont always match up

Date of experience: September 10, 2023

Quick & easy to use
August 23, 2023
Previous review

Quick & easy to use

Date of experience: August 23, 2023
GB
1 review
0 helpful votes
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Disaster.
October 10, 2023
Updated review

Couldn't find my 'saved items' which was frustrating but other than that ordering was pretty simple. When the product arrived it was not what I thought I was getting. I'd already spoken to someone with regard to proofing the design and thought we had eventually understood each other but no! So I rang again and was told how to raise a ticket (feedback on the order). I did as instructed and included 3 pictures one of which was a screen shot of something they sent me to try and reach the proof understanding. I received a timely reply suggesting the issue was one of dimension! Not the case at all and not mentioned in any of my feedback points. Now waiting for a response to my email restating my actual issue. I'm not sure were speaking the same English.

Date of experience: September 10, 2023

Couldn't find my 'saved items' which was frustrating...
August 23, 2023
Previous review

Couldn't find my 'saved items' which was frustrating but other than that ordering was pretty simple.

Date of experience: August 23, 2023
GB
1 review
0 helpful votes
Follow Julie C.
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I was frustrated after being told that BannerBuzz had the design tools and graphic designers, and when there was an issue with digital image I was expected to fix it myself -? Who's the experts, oh you, then you fix it. Got there in the end, happy with my purchase.

Date of experience: September 6, 2023
GB
1 review
0 helpful votes
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Recommended
September 1, 2023

Excellent service. Good quality product.

Received and more than happy with the flags.

Thanks

Date of experience: September 1, 2023
GB
1 review
0 helpful votes
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Feather flag
August 31, 2023

Easy to use, looks great, professional printing, delivered quite quickly

Date of experience: August 31, 2023
GB
1 review
0 helpful votes
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3x2 flag review
August 30, 2023

Printing was fine but flag eyelets were on wrong edge so flag is backwards

Still waiting for a resolution this is taking time

Date of experience: August 30, 2023
GB
1 review
0 helpful votes
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Great service
August 29, 2023

Great experience thanks. Will order more in the future

Date of experience: August 29, 2023
GB
1 review
0 helpful votes
Follow Larry D.
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Good old Bannerbuzz! Great service as usual no problems at any stage.

Date of experience: August 24, 2023
GB
1 review
0 helpful votes
Follow Doris G.
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Excellent Banner!
August 21, 2023

Very pleased with the Banner from BannerBuzz. Took a couple of re-vamps to get the layout just right but end result is great.

Date of experience: August 21, 2023
Massachusetts
1 review
0 helpful votes
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Top quality
August 20, 2023

Spot on service the process was very easy and final product was good quality hard wearing flag with personalised logo.

Date of experience: August 20, 2023
GB
1 review
0 helpful votes
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Great service
August 19, 2023

Nice and quick service, easy website to navigate so it's easy to upload your artwork and good quality banners

Date of experience: August 19, 2023
GB
1 review
0 helpful votes
Follow Debra Y.
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Prices should include VAT & Postage... See Solopress as a firm that does it that way

Date of experience: August 17, 2023
Veeni M. — BannerBuzz UK Rep
over a year old

Dear Simon, thank you for your time and feedback, we really appreciate it here. We understand that you wish to have the prices on the website inclusive of VAT & shipping. We will share the feedback with our concern team to update it for the betterment of our customers. We like to share that we have chat/call feature available for our customers 24 x 7, so if you face any issue in future, kindly connect with us via chat/call. Our customer support representatives will make sure to help you instantly.

GB
1 review
0 helpful votes
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Fantastic items and service
August 15, 2023

Really impressed with the service and speed of which my order arrived. They needed to tweak my design which they contacted me and showed me what they were going to do. They came out so much better than I expected, great quality products.

Date of experience: August 15, 2023
GB
1 review
0 helpful votes
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Great service. But the courier service do not honour that fact that you paid or express delivery FedEx are crap!

Date of experience: August 10, 2023
GB
1 review
0 helpful votes
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Good experience overall
August 9, 2023

Very easy to design the banner with the website tools (at least if you are not a very fuzzy designer). Price was also good compared to other sites, I would say the cheapest I could find. Still dont understand why so much charge for shipping but got the promotional code to put the price down a lot, basically free shipping. I dont mind paying for shipping fees, it is understandable, but asking £19 (!) In anycase very happy with the result and the quality of the product. Thanks very much.

Date of experience: August 9, 2023
GB
1 review
0 helpful votes
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Great service
August 2, 2023
Updated review

Easy to do but Great service. I messed up my order and they sorted it with no fuss. When it came it was perfect

Date of experience: August 2, 2023

Easy to do
July 13, 2023
Previous review

Easy to do

Date of experience: July 13, 2023
Spain
1 review
0 helpful votes
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DO NOT USE SCAM
August 24, 2023

SCAMMERS DO NOT ORDER. THEY USE FAKE REVIEWS TO COVER UP BAD ONES. Ordered several window decals from then, only to be told it needed to be on different material or it wouldnt come out right and I would have to pay extra for the privilege!? When saying I'll take my chances with my original request I was told they ran out of the materia so would have to go with the new type and price. I repeatedly said that it wouldn't be whatni wanted and was assured it would be and any issues if not perfect I could request a refund. Low and behold I was sent totally unusable, shoddy, blurry crap work... asked for the original or my money back. Had an email to say they wouldn't do anything but give me 20% off my next order, which is the standard discount you get anyway?! YOU MAY PAY LESS BUT IT WILL BE USELESS..

Date of experience: July 25, 2023
Veeni M. — BannerBuzz UK Rep
over a year old

Hey Sebastian, we're really sorry for the inconvenience caused. We want to address the issue with your artwork. You had a bird image in your artwork with a lot of intricate details, and unfortunately, the product you selected, the cut-out frosted vinyl, couldn't accommodate such small detailing. Our team recognized this and suggested using a different product, but we made sure to get your approval before proceeding any further.

We do want to acknowledge that our team didn't respond to your email complaint as quickly as we would have liked, and we apologize for that. Some unforeseen circumstances caused the delay.

However, we see that you've already been in contact with one of our specialists via email, and we sincerely hope that the issue is being resolved promptly now.

Thank you for bringing this matter to our attention, and please don't hesitate to reach out if you need any further assistance. We're here to help and make things right for you.

GB
1 review
0 helpful votes
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Vinyl banner
July 18, 2023

Excellent service
Bannerbuzz redesigned my image due to low resolution free of charge and delivered within the original timescale.
I am very pleased with the result.

Date of experience: July 18, 2023