• Bandcamp

Bandcamp

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Overview

Bandcamp has a rating of 2.3 stars from 36 reviews, indicating that most customers are generally dissatisfied with their purchases. Bandcamp ranks 59th among Music Promotion sites.

  • Service
    18
  • Value
    17
  • Shipping
    11
  • Returns
    13
  • Quality
    16
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
5
8
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How would you rate Bandcamp?
Top Positive Review

“A great buisness model for Artists, Consumers and Tech providers”

Andrew B.
3/18/21

The business model of Bandcamp.com is, in my opinion as a consumer of music and someone who believes in purchasing music, an excellent one to ensure that artists get most of the revenue for their work and consumers get a fair price. The work required to create a music sharing platform is significant so I believe that 10%-15% of the revenue is a fair price for the middleman who makes all of this possible. The artists have complete control to put a price on their music they feel is fair market value, and to offer bulk purchasing deals for consumers who really dig their music and would like to own it all. I can't think of a better way to compensate artists fairly and treat customers fairly as well. In terms of how the site works it is very simple to use. The terms and conditions are clear as are the instructions for use. I have purchased many original works on this site and I have never had an issue with the payment process or any significant technical problems with the site itself. I have found that Firefox seems to work better than Chrome but other than that I have not observed any technical, payment or process issues. I hope this helps anyone who is considering using the application. In summary the reason I support it so strongly is the knowledge that the artists are receiving 85% of the revenues. We cannot as a consumer base expect artists to create fabulous content and then not compensate them fairly for their work. That's why I chose Bandcamp.com over other sites such as YouTube Music Spotify and Amazon where there is controversy over whether the artists are being fairly compensated and in some cases have claimed they cannot make a living wage.

Top Critical Review

“LENA KRAUSE”

Amanda W.
2/23/24

So getting lied to of rip about funding your own account, and then being called a $#*! who will only work part time jobs the rest of my life, is just absolutely insane! You need to teach your recruiters interpersonal communication asap and you need to fire this woman! I've never been spoken to like this before by a potential employer! I'm floored as someone who works in customer service this is unacceptable! I've now been called a $#*! 3 diff times! So hopefully someone will be contacting me! This

Reviews (36)

Rating

Timeframe

Other

Thumbnail of user rickc455
1 review
1 helpful vote
March 10th, 2021

BandCamp service can be a great option especially if one prefers downloads to physical media. Hat said it can be a rather poor option for physical media as many musicians shift to a pre-order model. Significant delays do occur, damaged media is provided, or none at all. BandCamp does not resolve issues but refers you to the musician's label. For the most part requests to resolve problems are met with total silence. Another side to this is it is rather difficult to contact the record label or musician through the BandCamp website or app. As they say Caveat Emptor. I no longer use or support their service.

Tip for consumers:
Look elsewhere, musicians were never known for their business acumen.

Products used:
Music LPs and CDs. Site directs you to the musician to resolve issues. Whe there are problems the response is silence.

Service
Value
Shipping
Returns
Quality
Thumbnail of user criticalt
1 review
0 helpful votes
May 15th, 2023

When they did a review on a release i'm involved in, they completely omitted my artist name (while it's the first one on the release). Only wrote about all others involved and dissed a particular aspect of the release.
If you gonna write about people, do it proper!
$#*! these guys!

Thumbnail of user mikec521
1 review
8 helpful votes
May 9th, 2018

Only giving the second star because support is great. Even after converting my songs many times, I still could not upload them, because they were not 'lossless'. All of that energy to sign up and get started for the last step of the process to not work :)

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About the business

Bandcamp is a publishing platform for musicians.

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