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  • Bambuzo

Overview

Bambuzo has a rating of 3.0 stars from 189 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Bambuzo most frequently mention customer service, tracking number, and credit card problems. Bambuzo ranks 842nd among Discount Shopping sites.

  • Service
    56
  • Value
    53
  • Shipping
    55
  • Returns
    29
  • Quality
    52

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • Within minutes of placing an order, I changed my mind and called customer service to cancel.
How would you rate Bambuzo?
Top Positive Review

“Perfect transaction A+”

tim r.
1/18/17

I have to to send our a big THANK YOU to Bambuzo for helping me find 30 paper towel holders that were not available anywhere else. Received in 5 days as agreed. Very happy!

Top Critical Review

“Would give ZERO stars if I could”

Jamie S.
1/8/16

I tried to purchase an item listed at $20, which then changes to $64.99 at checkout. Submitted 3 tickets to customer service, all of which have been closed or deleted with no response. Tried calling them several times at *******896 and they just pick up and sit in silence or just immediately hang up. It's the strangest thing! I would not suggest giving your credit card number to this company. Something is really off here. They are not BBB accredited. DO NOT TRUST

Reviews (189)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (42)
Thumbnail of user thiagos1
1 review
4 helpful votes
September 30th, 2015

I love the new bluetooth connection, ordered online, got a confirmation in the email with receipt in less then 1 minute. Was updated in approved status, sent for shipping status and tracking number emailed to me in 17 hours. Product arrived in 4 days and exactly what i ordered. I reccomend to everyone and will tell my friends too. :)

Tip for consumers:
ships worldwide fast

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Thumbnail of user samw73
1 review
6 helpful votes
June 11th, 2015

Not sure why some people think bambuzo is bad. I ordered on the weekend and received my tracking number Monday morning. Item was delivered to my mail forwarding box in Florida 2 days later. I tool off one star for the website usability sometimes hard to find what I want without using search. Otherwise kudos.

Thumbnail of user pauld111
1 review
4 helpful votes
June 2nd, 2015

I had never heard of bambuzo.com but found them online and gave them a try. I waited about 6 days and then call and talked to a Mary. She was very helpful and updated me on the order. Best part she gave me a small but much appreciated discount for the delay.
Thank you.

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Thumbnail of user jorges19
1 review
5 helpful votes
September 28th, 2015

Ordered the wrong thing, I opened a RMA and got the label in 12 hours. Returned and got a full refund. Recommend.

Tip for consumers:
fast returns free shipping label

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Value
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Thumbnail of user tomc102
2 reviews
5 helpful votes
October 15th, 2015

Ordered early morning monday last week took 7 full days to get here... I only paid $5 for shipping but that doesnt sound like express shipping to me.

Tip for consumers:
expect 4-7 days to arrive not 2-3

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Thumbnail of user fredw36
1 review
4 helpful votes
September 29th, 2015

Ordered a playset from bambuzo.com for my kids, outdoor set and it was a very large. Paid $5 shipping to get the set delivered to my home in 3 days. Weight about 140 pounds... VERY HAPPY

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Value
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Thumbnail of user nancyk32
1 review
5 helpful votes
July 17th, 2015

I ordered a moto from this company and it took a bit longer than what I was expecting. I called their support and they were very helpful, i got my item 2 days after I called. Overall I would recommend this service.

Thumbnail of user scottl64
1 review
6 helpful votes
July 12th, 2015

Never heard of them, found them on google and ordered. 4 days later at my door.

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Value
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Thumbnail of user neild23
1 review
6 helpful votes
June 15th, 2015

Ordered some patch cables and a router and got here in in perfect condition. Fully recommend.

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Thumbnail of user cathyl27
1 review
5 helpful votes
June 22nd, 2015

Everything perfect!

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Value
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Thumbnail of user kellys132
2 reviews
3 helpful votes
December 22nd, 2015

Fast and friendly staff. Thank you

Thumbnail of user benyapap
1 review
5 helpful votes
June 19th, 2015

Good, arrived quickly. As expected.

Thumbnail of user kentm17
2 reviews
6 helpful votes
May 11th, 2015

As 2 days from the time i ordered to the time i received the goods. Ordered, got tracking number in 5-6 hours received 2 days later. Wish they had more color selection as the item i bought was only available in black.
Thanx..

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Value
Shipping
Quality

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Company Representative

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Paul B.

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