Baltinester Jewelry LTD
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Baltinester Jewelry LTDReviews 73

4.0

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Baltinester Jewelry LTD Reviews Summary

Baltinester Jewelry enjoys a strong reputation for its exceptional product quality and outstanding customer service, with many customers praising the unique designs and craftsmanship of their jewelry. The personal touch in communication, particularly from the owner, enhances the purchasing experience, fostering customer loyalty. While feedback is overwhelmingly positive, there are occasional concerns regarding the complexities of online ordering for less tech-savvy customers. Overall, the company successfully combines traditional service values with modern convenience, making it a preferred choice for those seeking distinctive jewelry and personalized attention.

This summary is generated by AI, based on text from customer reviews

service
18
value
18
shipping
17
returns
4
quality
18

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New Jersey
1 review
0 helpful votes
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Loved it!
August 5, 2020

My husband and I had not had a wedding ring in many years. So we were very specific of what we wanted, when we found the one we wanted we were hesitant since it was coming from out of the country. But I must say that Yoram gave me assurance that I would get my rings. He kept me updated every step of the way, and shipping was supper fast! I was notified on Monday it was shipped and received it on Tuesday! My husband and I are supper happy and satisfied with our purchase and the customer service provided.

Date of experience: August 5, 2020
New York
1 review
0 helpful votes
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Excellent Service!
December 31, 2019

Excellent service! Yoram took the time to call me personally to find out exactly what I wanted and then ensured that my piece was custom made to the specifications I was looking for. Shipped from Israel on Sunday and delivered to me in NY on Tuesday! Highly recommended!

Date of experience: December 31, 2019
California
1 review
0 helpful votes
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Excellent
December 9, 2019

Hello everyone I'm Kumu from Los Angeles. I became familiar with Baltinester Jewelry from eBay and Amazon, and my experience with them has been incredible. I first started by ordering online and that eventually lead to personal calls where I was able to talk to the owner and select a variety of unique jewelry. I can't emphasis enough how trustworthy they are and just the authenticity of their jewelry. Everything is hand made with genuine gems and diamonds, all orders come in time, and the owner is an amazing person. I highly recommend this place for everyone that's looking for top notch quality in jewelry.

Date of experience: December 9, 2019
New York
1 review
0 helpful votes
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It's so incredible when a reality exceeds a vision. I have had a picture of this necklace in my mind for quite a while now and waited to meet Yoram at Baltinester in August. My family has been acquiring beautiful things from the store for many many years, but this was to be my first experience and I was extremely nervous about how my ideas would translate. Yoram took the time to sit with me and listened carefully to exactly what I wanted. He took the time to send me proofs of different fronts for my necklace and showed me various chain thicknesses as we went through the design process. Everything met with my approval before the actual order was placed but by the time I left the store I had absolutely no problem entrusting Yoram with my special piece. He promised the piece would be shipped to me within 2 weeks and I apprehensively waited for its arrival. When I opened the box I was absolutely blown away by how perfectly the necklace turned out. With great self-restraint I waited for Rosh Hashana, the Jewish New Year, to wear my new necklace. I was thrilled when I looked in the mirror and received compliments from everyone who saw it. I am so happy to now be a second generation Baltinester customer. Thinking of what I could dream next time with absolute confidence

Date of experience: October 3, 2019
Israel
1 review
0 helpful votes
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Best shopping experience
September 11, 2019

I have bought from Baltinester for many years both in the store and online. They are always cooperative and understanding. Yoram has alwYs been there through all my experiences.

Date of experience: September 11, 2019
Florida
1 review
0 helpful votes
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Above and beyond
September 9, 2019

I recently took the risk of ordering two custom wedding rings from Baltinester Jewelry after only viewing their work online... and my bride and I could not be more pleased! Not only does their work encapsulate the beauty of Judaic craftsmanship, but they also went above and beyond for us in their over seas customer service until we were completely satisfied; I could not recommend them more highly!

Date of experience: September 9, 2019
Utah
1 review
0 helpful votes
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I visited Jerusalem with my husband in November 2018 for my 40th birthday and to celebrate the time I spent there as a student 20 years ago. I researched online before my trip to find a jeweler that would have a unique and special piece of jewelry to commemorate my love of Israel and my life now. Yoram helped me design and size the perfect ring for me with brushed yellow gold and two rows of sparkling diamonds. My ring arrived in time for Christmas and it is beautiful and special. The communication from Yoram and the team at Baltinester was prompt and open. All employees went above and beyond to make sure I was happy with my purchase. I even bought two sterling silver, Hebrew name necklaces for my daughters. My girls have been wearing the necklaces day and night because they are so beautiful and such great quality. I am so glad I researched Baltinester Bros. Before my trip, and every 5 star review is right!

Date of experience: January 1, 2019
New York
1 review
0 helpful votes
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I ordered one of their incredible coin necklaces for the holidays and even though it is usually a custom order that takes months to put together they got it to my door within 5 days of ordering it!

Date of experience: December 13, 2018
Pamela D.
Canada
1 review
0 helpful votes
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I ordered a customized gold ring on March 12 on ETSY and it was delivered via courier to my home on March 30! I didn't realize the jeweller was located in Israel and with me being in Vancouver, Canada I was somewhat concerned on delivery timelines. I was so pleased with the end result. During the order process communication from the jeweller was excellent - no delays. I have no hesitations to order from Baltinester in the future. Thank you Yoram!

Date of experience: April 5, 2018
Indiana
1 review
0 helpful votes
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Unique rings
March 25, 2018

Love our unique rings. Hebrew text on outside, fingerprints on inside. They were special to us and Yoram was great to work with.

Date of experience: March 25, 2018
GB
1 review
0 helpful votes
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I ordered a wedding ring from the Baltinester brothers for my husband-to-be, to be sent to the UK, and I could not have made a better choice of jeweller. It arrived just over a week after I placed the order, with perfect inscription and fit. The website is clear and easy to navigate, and I most appreciated the different options for measuring ring sizes, which is so important when ordering rings online. Yoram was unfailingly courteous and helpful, and I would highly recommend his work.

Date of experience: March 13, 2018
Arizona
1 review
0 helpful votes
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Family A++
March 5, 2018

It has been a long time since I felt the need to write a review. I felt very compelled to do this with this company because there are really very few companies out there anymore that make such above and beyond effort. Well this company is one that does just this! Thank you for loving, yes loving, your customers. It shows in your incredible jewelry.

Date of experience: March 5, 2018
North Carolina
1 review
0 helpful votes
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They do great work.
November 5, 2017

They made a custom diamond wedding ring for me that turned out beautifully. I love it! It's heavy so I know it's going to last me over the years. I appreciate how quickly they got it done.

Date of experience: November 5, 2017
Canada
1 review
0 helpful votes
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The wedding rings we ordered are exquisite. They are
Beyond our expectations.
We also ordered a kabbalah gold and red bracelet and it is the most beautiful one that we have ever seen. Such fine work. Would not hesitate in recommending this wonderful company to anybody.
We ordered from Canada and received the items six days.
Deborah Sidel
St. John's NL
Canada

Date of experience: August 18, 2017
Israel
1 review
0 helpful votes
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Exceeds Expectations!
August 13, 2017

I was referred to Baltinester Bros. In Jerusalem by a dear friend of mine who had made a purchase there a few years ago. I was looking to buy a special ring for one of my best friends since childhood. I wasn't sure exactly what style I wanted but through text messages and phone calls Yoram was very helpful in deciding how to customize the ring and make sure that it would carry all of the meaning that I wanted. He also helped me pick a beautiful Hebrew engraving that added another level of significance.

Throughout the whole process I felt confident that I was in good, experienced, and friendly hands. It's rare nowadays to have such a personalized and comfortable shopping experience, especially over the internet, let alone halfway across the world. I am confident that I will be doing business here in the future.

Thank you for everything Yoram!

Date of experience: August 13, 2017
Pennsylvania
1 review
0 helpful votes
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I ordered an inscribed band on Monday 7/17/17. It arrived at my door (Jerusalem to suburban Philadelphia, USA) on 7/21/17! It was beautiful, exactly as pictured and described on the website, and perfectly sized. I will definitely recommend Baltinester Jewelry to anyone looking for a unique gift or jewelry.

Date of experience: July 22, 2017
Virginia
1 review
1 helpful vote
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My experience with Baltinester Jewelers, both before we purchased our wedding band as well as service after the purchase was outstanding. Before the internet sale, Yoram was accommodating both over the internet and by phone to any questions we had. He answered them quickly and lived-up to all commitments made whether for price or delivery timeframe. After the sale, even when I did something stupid and needed an emergency repair, they were there to assist and made the repair expeditiously and at a third of the cost that others had quoted even with the international shipping.
Without equivocation, I can say that Baltinester Jewelers and Yoram and Rami are first class. While buying jewelry over the internet can be a stressful experience not so with Baltinester. It was like buying from a friend and you were part of their family.
Thank you Yoram. We love the ring and look to visit your shop the next time we are in Jerusalem.

Date of experience: June 12, 2017
Washington
1 review
1 helpful vote
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Found this ring on Amazon that transcends religious affiliation as a unique & meaningful replacement for my lost wedding ring. Had it customized by increasing the overall width & ct wt, including a diamond filled inscription - BREATHTAKING! The shimmering texture of the florentine finish, raised letters & sparkling diamonds marry beautifully together in a dazzling work of art that far exceeded my expectation. If you haven't found exactly what you're looking for, be sure to ASK Yoram at Baltinester Bros. About customization. He offered expert fit & design advice, even sent a model to help ensure a perfect comfort fit. We communicated by texting & calls from Israel to Seattle throughout the entire timely process. True to his word, Yoram made it BEAUTIFUL for me :)) ) I was treated like family with the utmost in customer care - it's no wonder they've been serving clients all over the world since 1949 & have earned the reputation of Best Jewelry Store in Jerusalem! THANK YOU, Yoram & team, from the bottom of my heart for a truly BLESSED Baltinester experience! <3

Date of experience: May 15, 2017
California
3 reviews
0 helpful votes
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My husband and I looked everywhere... For Months! And when when found Baltinester Bros. We were completely Amazed... We ordered a custom ring and received a Work Of Art! We are beyond Thrilled and So Appreciative! Thank You... We are so blessed to have found you! Thank you!

Date of experience: April 17, 2017
Israel
1 review
0 helpful votes
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I was looking for a gift for my mothers birthday. I stumbled upon Baltinesters jewelry online and found the perfect Shma Yisrael pendant. Yoram contacted me right away and helped me choose the perfect matching chain. I literally got the piece after 48 hours through FedEx with no shipping charge. That was my best online shopping experience, and I will definitely be back again for my next purchase!

Date of experience: April 1, 2017

From the business

Our Jewish Jewelry & Judaica store was established in 1949. We offer a wide selection of Jewish symbols such as 14k gold Stars of David pendants, sterling silver Hamsa hands necklaces, Mezuzots, Shabbat Candlesticks, Hebrew Wedding rings, Name bracelets and so on. We value our ancestral work as well as our range of Israeli Designers who strive to provide our customers with the best handmade products and customer service.
You can find us online at: www.baltinesterjewelry.com.


baltinesterjewelry.com
Founded in 1949
Jerusalem, Israel, Israel