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How would you rate BakeDeco?
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New York
1 review
0 helpful votes
Follow david r.
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I've been looking for such a company online for a long time.
They've got it all in one small package, from customer service and reliable good quality products.

I purchased a Kitchen baking mat and some other cooking tools. The sale team was very helpful and, ade my shopping a breeze.

All the best to the bakedeco team
Thank you guys

Date of experience: April 13, 2015
California
1 review
1 helpful vote
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I won't be back!
August 14, 2020

I purchased an expensive piece of equipment, they sent the wrong one,
It took them 10 days to send me a return label, once they did, i returned the product, they refuse it, claiming it was used! I could not have use it because the measurement did not fit my machine
I am now stuck with this equipment and no use for it
I found this place to be badly run, customer service is poor, prices are high, selection is limited

Date of experience: August 14, 2020
5 reviews
1 helpful vote
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Thank you for my new hobby. I never was a good baker but when I saw your Edible Jewels I decided to make something with them. I made my first order in your site, baked my cake and now I'm a fan of the bakery.

Date of experience: January 15, 2019
New York
1 review
0 helpful votes
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Great Website!
February 21, 2024

I just purchased my cake decorating supplies from BakeDeco, and I couldn't be happier with my experience. Their website was easy to navigate, and I found exactly what I was looking for and my order arrived quickly. I was pleasantly surprised by the quality of their customer service. They promptly answered my questions and were very friendly. Overall, I would highly recommend them to anyone in need of cake decorating supplies. Thank you BakeDeco for the excellent service!

Date of experience: February 20, 2024
North Carolina
1 review
1 helpful vote
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Don't buy from them
January 29, 2024

This company does not stand behind what they sell on their site. I spend over $7.800 on a tempering machine by chocovision the enrober was not working and was stuttering and once I let chocolate Flo into it completely froze up. After wanting to return it the day after they said they would have to charge me a 15% restocking fee because it's now considered used.Mind you I wasn't able to run a single chocolate through it.it had been nothing but aggravation and disappointment with this company. Not to mention, the time it has cost me to deal with them. Now they say the bowl I have returned, which I have never used was dirty and they cannot return it. Never again from this company.

Date of experience: January 29, 2024