• Bagatiba

Bagatiba

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Overview

Bagatiba has a rating of 3.92 stars from 37 reviews, indicating that most customers are generally satisfied with their purchases. Bagatiba ranks 25th among Custom Jewelry sites.

  • Service
    5
  • Value
    6
  • Shipping
    6
  • Returns
    4
  • Quality
    6
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
2
31
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What reviewers want you to know

Positive highlights

  • They have very high quality jewelry at a very affordable price!

Critical highlights

No critical highlights yet

How would you rate Bagatiba?
Top Positive Review

“Love this brand and what it stands for”

Kelly N.
5/27/20

I learned of Bagatiba after hearing Jessie Andrews speak on Pia Baroncinis podcast. I loves the ethos behind Jessie's brands and her values and loved the beautiful sleek minimalist designs of her jewelry! I purchased the Leo zodiac pendant and chain and haven't taken it off since. It is easy to clean, durable and such a classic feeling piece of quality jewelry. I will definitely be purchasing more in the future!

Top Critical Review

“Beware! Dishonest! False advertising!”

Michelle W.
7/2/21

Avoid this company. Bagatiba does NOT care about customer satisfaction AT ALL. If a product is faulty and is not as advertised and you are unhappy with it they don't care. They refuse to make it right. They will keep your money. They refuse to even speak to their customers over the phone. They claim to be too small of a business to speak to their customers. Yeah, you read that right. This is the most dishonest company I have dealt with in years. I will never again shop with them.

Reviews (37)

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Reviews that mention popular keywords

quality jewelry (3)
Thumbnail of user kellyn158
1 review
2 helpful votes
May 27th, 2020

I learned of Bagatiba after hearing Jessie Andrews speak on Pia Baroncinis podcast. I loves the ethos behind Jessie's brands and her values and loved the beautiful sleek minimalist designs of her jewelry! I purchased the Leo zodiac pendant and chain and haven't taken it off since. It is easy to clean, durable and such a classic feeling piece of quality jewelry. I will definitely be purchasing more in the future!

Products used:
Leo Zodiac Charm and chain

Service
Value
Shipping
Quality
Thumbnail of user jenniferr925
1 review
0 helpful votes
June 12th, 2020

My first purchases were "heart locked drop earrings " & "diamond stone necklace". Since ever I got so many incredible compliments. Obsessed with these unique designs and perfect to go with my every outfit that I can wear them multiple times a week. It is positive that I will purchase more in the future.

Thumbnail of user annas656
1 review
4 helpful votes
May 25th, 2020

Very sweet price point, affordable jewellery pieces that can elevate your look! My first purchase was the princess necklace and bracelet from bagatiba, absolutely love it! Easy to layer with other pieces too

Thumbnail of user nicolec1001
1 review
4 helpful votes
May 25th, 2020

I bought these hoops and they are worth EVERY penny! I wear them multiple times a week, if not daily. They go with ererything, and are the perfect way to dress up a casual outfit or couple perfectly with something more formal. They're timeless!

Also! Not heavy in the slightest even if they might appear to be thick, they don't tug on your lobes.

Thumbnail of user ilainae
1 review
4 helpful votes
May 25th, 2020

I've been looking for a pair of bespoke gold earrings like the Orb hoops. I can always rely on them make me feel put together. These earrings definitely stand up to the quality that Bagatiba prides themselves on. I believe in sustainability and I can't wait to treasure these for the many lifetimes ahead.

Thumbnail of user julieh950
1 review
6 helpful votes
May 25th, 2020

Bagatiba is an awesome company! They have very high quality jewelry at a very affordable price! I also like that they are eco-friendly. That matters a lot to me!

The customer service is beyond EXCELLENT! I've only had to contact them twice. Both times they answered me within an hour. One was using a discount code and they fixed it within minutes of me asking about it.

The shipping is always on time and what they promise. In fact, out of all of my orders (approximately 30-40 orders) I would say 25% (or more) have been delivered earlier than the date posted.

I fully support AND standby Bagatiba! I've referred several family & friends and will continue to do so. In fact, I don't buy my jewelry from anyone else now. I've been a customer since about 2016 (I think) and will continue to support this company without hesitation!

Thumbnail of user erinm84
2 reviews
16 helpful votes
March 13th, 2017

I'm sad to say I've had a horrible experience with Bagatiba and their customer service team. I've written them a few times asking questions such as when will items be back in stock or (after I placed a $410 order) can I use the promo code they just posted online but I missed by a couple hours. They have NEVER written back to any of my emails, which is a huge slap in the face. The necklaces are a present for my bridesmaids and I feel horrible using a brand that I think doesn't care about their customers. It's also crazy that I was charged $10 for shipping after a $410 order, again just shows how little they care. All about the profits.

Thumbnail of user alinak27
1 review
2 helpful votes
May 27th, 2020

Bought a pair of earrings and 2 rings from Bagatiba. It's been a while I'm wearing it but no scratches at all. I like their website - it's very customers friendly and easy to proceed an order. Even though the company based in US, they delivered my order to the UK very fast.

Thumbnail of user alissaf10
1 review
5 helpful votes
May 25th, 2020

I ordered the letter cubes and a gold chain, received my order super quickly in a beautiful box. The quality of the jewellery is amazing for the price and I get complimented all the time! Also love Julie and admire what a great business woman she is. Thank you so much!

Thumbnail of user livm6
1 review
2 helpful votes
May 28th, 2020

I love this brand because it's such high quality. One of my favorite parts in the box the jewelry comes in! It's a beautiful book that I keep on my nightstand. I'd recommend this to everyone I know for gifts for special occasions and casual every day jewelry.

Thumbnail of user elenad86
1 review
2 helpful votes
May 27th, 2020

Absolutely love this necklace! It's so unique and gets a lot of compliments. I love the message of this company and the fact that all the items are sustainably and ethically made. The packaging was also so cute it's my new jewelry box! Thanks Bagatiba

Thumbnail of user vivianh85
1 review
1 helpful vote
May 28th, 2020

Bagatiba has something for every and anyone. Their pieces are closet staples and I never ever take mine off. They are light weight and go with everything. Great brand. Great designer. Must buy.

Thumbnail of user pp163
1 review
3 helpful votes
May 26th, 2020

I wear my zodiac charm daily, and it never gets less beautiful. The quality is superb, and the design timeless.

Thumbnail of user sabrinak59
1 review
5 helpful votes
May 25th, 2020

Love this business because the jewelry is incredible! I have the Jemma ring, wear it nearly everyday, and there are no signs of wear. Highly recommend supporting them!

Thumbnail of user michellew1420
1 review
0 helpful votes
July 2nd, 2021

Avoid this company. Bagatiba does NOT care about customer satisfaction AT ALL. If a product is faulty and is not as advertised and you are unhappy with it they don't care. They refuse to make it right. They will keep your money. They refuse to even speak to their customers over the phone. They claim to be too small of a business to speak to their customers. Yeah, you read that right. This is the most dishonest company I have dealt with in years. I will never again shop with them.

Service
Value
Shipping
Returns
Quality
Thumbnail of user rosiem64
1 review
2 helpful votes
May 30th, 2020

I have been lusting after a Bagtiba piece for forever and finally decided to get the zodiac charm and gold chain, it came so quick especially considering I'm in the UK and it was beautifully packaged. The piece itself is stunning and so one of a kind, i know I'm going to wear it for years to come, love, love, loveeee

Thumbnail of user nicolem801
1 review
4 helpful votes
May 25th, 2020

I bought the D2C gold cross necklace and it quickly became my favourite. It's now a staple in my jewelry collection!

Thumbnail of user chaneller3
1 review
4 helpful votes
May 25th, 2020

Love love love all of the earrings I have purchased! They blew my expectations out of the water. Especially these gold hoops! I wear them with everything

Thumbnail of user breh16
1 review
0 helpful votes
September 18th, 2020

Fast Shipping, amazing packaging! Pieces are impeccable quality and super stylish. They are sure to become staple pieces in your jewelry collection. They do not miss!

Thumbnail of user jessicao255
1 review
5 helpful votes
May 25th, 2020

Bagatiba has become my go-to brand for everything from everyday jewelry layers to stand out gifts for friends! I love the sustainable aspect of the business, the affordability while maintaining quality & of course, the beautiful designs! My personal favorites are the 14k 2m Hoops & the Onia Necklace!

Thumbnail of user marthan685
1 review
0 helpful votes
January 31st, 2023
Verified purchase

Verrrry cheap looking jewelry. Pics make it look far nicer. For the price tag, this is ridiculous. And they don't accept returns.

Tip for consumers:
They do not accept any returns. Only exchanges within 7 days

Products used:
Necklaces

Service
Value
Shipping
Returns
Quality
Thumbnail of user moodim1
1 review
4 helpful votes
May 25th, 2020

I am absolutely amazed by the quality they put into every piece. The vintage vibes are real and I rate them 100%. Not only are their pieces stunning, their customer service is top! I will definitely find myself on their website again <3

Thumbnail of user manonm6
1 review
4 helpful votes
May 25th, 2020

I have some products from Bagatiba and I was always super happy :) The delivery is great and fast (I'm based in Europe). I wear my Mini Gold Hollow Hoops almost everyday since 2 years, the quality is great.

Thumbnail of user michaelab27
1 review
2 helpful votes
December 30th, 2019

I ordered jewelry online with their Holiday40 code - nowhere on their site, product page, or entire checkout process do they state that it is final sale' when using the discount code. It is completely misleading and unfair for them to omit their return policies up front. Do not buy from them! They don't care about their customers and are an unethical shop. Don't give them your money! You have no protections or assurance as a paying customer.

Thumbnail of user samanthac318
1 review
4 helpful votes
May 25th, 2020

I absolutely love Bagatiba's jewelry. I love their timeless designs as well as their take on personal jewelry. Their pieces are perfect for everyday wear and can elevate a look. I especially love their zodiac collection and that you can build your own necklace.

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About the business

Fine Jewelry handmade in small quantities. #bagatiba

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