• Back Office

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Overview

Back Office has a rating of 3 stars from 8 reviews, indicating that most customers are generally dissatisfied with their purchases. Back Office ranks 10th among Accounting Jobs sites.

How would you rate Back Office?
Top Positive Review

“Great experience after 4 months with Back Office!”

Waskar T.
8/15/20

I've had a great experience after 4 months with Back Office. Their approach and services have been top notch, with exemplary follow up from them regarding questions and requests. Edwin, Jackie and Ralph have done a great job ensuring that my accounting needs are met and that I'm taking advantage of the services as we scale and execute on our financial strategy. I can't help but feel a disconnect when reading some of the other reviews on here but also understand the subjective nature of this process. I'd recommend these guys (and have!) to colleagues / friends and would suggest that you reach out to them to form your own opinion of their processes and offerings.

Top Critical Review

“Terrible Customer Service”

Gina R.
5/21/20

The representative I spoke with today was extremely unprofessional. I wouldn't recommend this service to my worst enemy.

Reviews (8)

Rating

Timeframe

Other

Thumbnail of user waskart
1 review
0 helpful votes
August 15th, 2020

I've had a great experience after 4 months with Back Office. Their approach and services have been top notch, with exemplary follow up from them regarding questions and requests. Edwin, Jackie and Ralph have done a great job ensuring that my accounting needs are met and that I'm taking advantage of the services as we scale and execute on our financial strategy.

I can't help but feel a disconnect when reading some of the other reviews on here but also understand the subjective nature of this process.

I'd recommend these guys (and have!) to colleagues / friends and would suggest that you reach out to them to form your own opinion of their processes and offerings.

Thumbnail of user monicat156
1 review
0 helpful votes
August 31st, 2020

For startups one of the most difficult things is being able to manage your company's balance and cash flow, especially starting out. Backoffice
really comes through in this regard and is supportive personalized accounting firm that really customized our needs. I cannot recommend enough for businesses.
If I get audited by the IRS and I do not go to jail it is because back office helped me get my books in order and prevented it :)

Thumbnail of user thomast1229
1 review
0 helpful votes
August 19th, 2021

Hello, I need a good and honest person that has experience in driving, you will be paid $1500 weekly ( you'll get $700 advance payment once your apply is received and payment, then you'll get the balance of $800 at the end of the week). Interested applicants should contact me through my WhatsApp hot line *******6441.

Thumbnail of user ginar166
1 review
2 helpful votes
May 21st, 2020

The representative I spoke with today was extremely unprofessional. I wouldn't recommend this service to my worst enemy.

Tip for consumers:
Look elsewhere.

Products used:
None. I was inquiring about services and the customer service representative refused to continue speaking with me. Extremely rude and unprofessional.

Thumbnail of user agathis
1 review
2 helpful votes
August 24th, 2020

I own a small organic bakery in NY. Since, I am the one who bakes, deliveries, sells, and just about everything else. I could not keep up with my books. The services, that Back Office provides me, is essential. We get complete financial visibility into our business which is more then i can say for what we had prior.

I am a person who when i have a question, i need to speak with a live person who can answer all of my questions and be patient with me. The team that was assigned to me, is just brilliant and wonderful. All of my questions get answered and are explained in a way that I can understand.

Also, the price that i pay per month is worth every penny. Back Office, has allowed me to stay in my kitchen rather than the office. I would 100% would i recommend them.

Thank you guys for making my life a little bit easier.

Thumbnail of user victoriar526
1 review
1 helpful vote
March 23rd, 2022

I would never give my business to such an unprofessional, unknowledgeable, sorry excuse for a company. Their representative had a huge ego chip on his shoulder, talks over me several times, then hung up in my face. Not the type of service anyone would recommend. Bookkeeping 360 10x better features and service.

Tip for consumers:
DON'T USE THEM!!! They offer terrible support, are rude, and unprofessional

Thumbnail of user aaronm406
2 reviews
5 helpful votes
July 10th, 2020

I paid BackOffice for Bookkeeping services and Catch-Up services 8 Weeks ago. Nobody has called or emailed to tell me a status. I keep emailing them and I get a canned reply.

I am cancelling and contacting my bank to tell them I have fraud charges from BackOffice

Thumbnail of user donj114
3 reviews
36 helpful votes
July 12th, 2019

They don't have clear pricing and they try to estimate your business size so they can take as much as they can from you. They will ask the size of the expenses... what does it matter if it's one transaction of $1 million of 5,000 transactions totaling $10K.

It feels like a mini scam to me and I would NOT EXPOSE my finance to them.

They also ask many personal questions before giving you the cost. WHy don't they have a simple cost calculator online?!

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3.0
8 reviews
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