From the business
Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
Similar Brands to Consider
View all
Kina and Tam
Strange Cvlt
Lululemon
Tripulse
Wythe
Land's End
Ben Sherman
Vuori
Bleu Rod Beattie
Free Country
Janji
Marine Layer
Azzlee Reviews Summary
The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Not happy with the sizes and wrong shirts. 2 shirts were way to big and not the right flower prints I ordered, the white shirt was way to small.
Won't do it again - not the quality I expected - size is ok
It was very good, but I hope my one return (purple top) and my one size exchange for the floral top goes well.
Materials used are cheaper quality, much thinner than they should be. Don't think they will hold up for long. Very disappointed in the hoodie I got. Much thinner material than I was expecting and they actually sewed the pocket on the front right over the last line of the saying on the hoodie! I will not use this company again.
Very easy and great service found on Facebook and reliable company
Some of the sizing guidelines were incorrect. 2 of the tops were shorter than the guide but will be ok
Good great for my holidays this year clothes size just right
I will only wear them around the home but for the price, they were what I expected.
Just the discrepancy in the sizes. The floral shirt was too small, it doesn't fit even though it is a m. The other 2 shirts are fine they are size m. Would like to get a replacement for the floral shirt please as I like.
Was not pleased with the shirts. The material was not nice, and I am only keeping 1 out of 7 items.
No issues at all. Received my order in a timely manner.
These products are presented online better than actual products received. This vendor/business is as low level and low quality as products on Wish. I won't be ordering anymore from this site.
Haven't tried everything, but really like the garments so far.
I believed I was purchasing from an Australian company with quality goods. The fabric was of very poor quality, the blouse was totally a different colour advertised on your web site.
The trousers, though my size did not fit. Even more disappointing I parcelled up the goods to send back to you with the information you requested, only to discover to send them track and trace to the USA was going to cost me as much as the garments. I am extremely upset. And will certainly warn other customers on a negative feed back.
The products are not what are on the web site & the sizes are all over the place
Nice products but useless when they don't fit. Didn't wait too long for delivery.
Parcel took 19 days to arrive and there was no tracking ability.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members