From the business
Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
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Azzlee Reviews Summary
The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.
This summary is generated by AI, based on text from customer reviews
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Ordered a stylish blue shirt with dandelion print in size L. The shirt was lovely, the service was not. It was also too small. I twice requested instructions for an exchange to size XL but there was no response. Would not order again.
Not happy. Very cheaply made. Will not order from this company again.
I will let you know once I receive merchandise
The items arrived sooner than I had expected, the quality is good. I prefer all cotton clothes for hot summers
Liked one item. The other item, low quality. Edge finish was white and could be seen through the fabric.
I am disappointed in everything I ordere. Not true to size. I would like to return. I spent a lot of money and am very disappointed.
But, that made the remaining areas of the clothing huge.
I received my shipment within a weeks time, which was great!
Check sizes carefully. Products are well sewn and fabrics are nice
Late in sending tracking and did take a while to get here but happy with everything I received
The sizes ordered on-line do not seem accurate - many items did not fit
Easy to order online, the clothes took a couple of weeks to arrive, two of the tops were made out of a material that was quite see through so a singlet will be needed to wear underneath it.
Fast service and good quality
No problems with my order
I had no problem ordering with this company. Everything was as advertised and I received them on time. Great selection and easy ordering.
I am so very frustrated, since I am wishing to return this item that I DO NOT want... & have gotten NO direction on how to do it. Please let me know ASAP the next step. I will NEVER order from your
Company again! I expect a prompt response!
Disappointed, as I got a completely different shirt in the mail...
I paid $25.00 (?) for fast shipment but it still took longer than I wanted it to.
Excellent online shopping experience and the clothing I ordered and received were exactly what I wanted
Was disappointed in the material quality and sizes are not all accurate
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members