business logo of Azzlee

AzzleeReviews 11,020

azzlee.com
chic, casual, swimwear womenAge 26-45, 46-60
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From the business

Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.


azzlee.com
Newark, NY, United States
Clothing item from AzzleeFashion apparel by AzzleeMerchandise from Azzlee clothing lineAzzlee fashion product

Business Highlights

General

Target Gender: women
Target Age Group: 26-45, 46-60
Price: $$

Shipping

Shipping Cost: $9.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: chic, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, 2XL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, contact form
Support Email: service@azzlee.com

Payment Options

Payment Methods: card payments, PayPal

How would you rate Azzlee?
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Azzlee Reviews Summary

The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

16,880 reviews
New Zealand
1 review
0 helpful votes
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Satisfied
September 17, 2022

Very happy with a quick and good service and products… thank you

Date of experience: September 17, 2022
New Jersey
2 reviews
0 helpful votes
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Good updates!
September 17, 2022

Quick and easy to order. Got updates along the way.

Date of experience: September 17, 2022
South Dakota
1 review
0 helpful votes
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Love it
September 17, 2022

Love the color and very comfortable. Fast service.

Date of experience: September 17, 2022
Montana
1 review
1 helpful vote
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Good prices, not great quality
September 17, 2022

You definitely get what you pay for. Some of the clothes fit and look great, some not so much. I love the coats I bought, less thrilled with the shirts. The site is easy to navigate and the prices are pretty great, the clothes all arrived in a timely manner. A lot of things that are pictured as loose fitting are really not so it's worth going up a size or two if you want a looser fit.

Date of experience: September 17, 2022
South Dakota
2 reviews
0 helpful votes
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Return
October 17, 2022

I need to return my purchase due to being yo small, I've sent several emails asking to start a return

Date of experience: September 17, 2022
Australia
1 review
0 helpful votes
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Not Up to Speed
October 17, 2022

Sadly the fabric is not good quality as seemed to be advertised.

Date of experience: September 17, 2022
Australia
1 review
0 helpful votes
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Clothing
October 17, 2022

Sizing variations between tops. One pair of Pants not same as picture ordered.

Date of experience: September 17, 2022
Australia
2 reviews
0 helpful votes
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Shopping with Azzlee;
September 16, 2022
Updated review

I was a bit worried at first when I placed my order as some comments were not that great, but when my order arrived, I couldn't have been happier. Love the Tops and they are well made. I will definitely be ordering some more.

Date of experience: September 16, 2022

Quick and easy
September 25, 2022
Previous review

Quick and easy

Date of experience: August 26, 2022
Iowa
1 review
0 helpful votes
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Unhappy
September 16, 2022

Don't advertise for curvy women and then make things smaller than avg.

Date of experience: September 16, 2022
Australia
1 review
0 helpful votes
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Shirts great quality
September 16, 2022

Mostly pleased with timeframe of delivery, was a little concerned when it got to 3 weeks since ordered and hadn't had a notification on expected delivery time.

Date of experience: September 16, 2022
Illinois
1 review
0 helpful votes
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This order was delivered
September 16, 2022

The order was delivered fast, the clothes were as expected.

Date of experience: September 16, 2022
Australia
1 review
0 helpful votes
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Ordinary
October 16, 2022

Easy site to navigate and order arrived in good time. However very dissatisfied with the quality of the garments ordered They were ordinary quality.

Date of experience: September 16, 2022
Australia
1 review
0 helpful votes
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Rhonda
September 16, 2022

Easy to order this is the first time I have ordered from Azzlee hope the clothes are good

Date of experience: September 16, 2022
New Zealand
1 review
0 helpful votes
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Summer clothing
October 15, 2022

Half of the items I ordered fit and the others were too small. Some were not good quality fabric.

Date of experience: September 15, 2022
Australia
1 review
0 helpful votes
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Problems with tracking
October 15, 2022

I felt really concerned as I could not track my orders. However there was good email communication when I sent a query.

Date of experience: September 15, 2022
New Zealand
1 review
0 helpful votes
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Awesome site
September 15, 2022

Easy site to use and very reliable service. Will use this site again and have recommended it to others.

Date of experience: September 15, 2022
North Carolina
1 review
9 helpful votes
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Trying to return an item
October 15, 2022

The shirt was too small. I sent an email asking how to return the shirt and I haven't gotten a response yet. I used your size chart and I even ordered a size larger than I thought I would need and it was still too small. I have reordered the shirt plus an additional shirt in larger size. I received no paper work with my order or was there a return address. I would appreciate information on how to return the order.
Thank you

Date of experience: September 15, 2022
Virginia
1 review
0 helpful votes
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Pleased with my purchases
September 15, 2022

I had a little problem checking out. I didn't realize that I needed to press the credit card payment button again the finish the purchase.

Date of experience: September 15, 2022
Australia
1 review
0 helpful votes
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Like the stye
September 15, 2022

I was testing to see how they fit. I like the styles but unfortunately the shorts were a bit firm.
The two tops are good and and havent got the bathers yet.

Date of experience: September 15, 2022
Australia
1 review
0 helpful votes
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Tight sleeves
October 15, 2022

Unfortunately, because I have large arms due to medications I take, the sleeves of the top are VERY firm. Luckily there is enough fabric in the sleeve that I can shorten them and add fabric into the sleeve in the form of a box pleat to make them look fashionable and also give the required extra breadth in the sleeve.

Date of experience: September 15, 2022