business logo of Azzlee

AzzleeReviews 10,991

azzlee.com
chic, casual, swimwear womenAge 26-45, 46-60
Write a Review

From the business

Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.


azzlee.com
Newark, NY, United States
Clothing item from AzzleeFashion apparel by AzzleeMerchandise from Azzlee clothing lineAzzlee fashion product

Business Highlights

General

Target Gender: women
Target Age Group: 26-45, 46-60
Price: $$

Shipping

Shipping Cost: $9.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: chic, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, 2XL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, contact form
Support Email: service@azzlee.com

Payment Options

Payment Methods: card payments, PayPal

How would you rate Azzlee?
grey star
grey star
grey star
grey star
grey star

Azzlee Reviews Summary

The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

16,880 reviews
South Carolina
1 review
0 helpful votes
Follow Mary H.
Unfollow Mary H.
Send Message
Share Review
Report Review

Review of jacket.
November 1, 2022

They informed me that jacket was out is stock then in stock. It was confusing.

Date of experience: October 2, 2022
Pennsylvania
1 review
0 helpful votes
Follow Jessie G.
Unfollow Jessie G.
Send Message
Share Review
Report Review

Too small and no way to return
November 1, 2022

Item much too small and no instructions given to return/receive refund

Date of experience: October 2, 2022
Pennsylvania
1 review
0 helpful votes
Follow Beverly D.
Unfollow Beverly D.
Send Message
Share Review
Report Review

Unanswered by customer service
November 1, 2022

Everything was way to long. I need a address to return Everything. Thank you

Date of experience: October 2, 2022
New York
1 review
0 helpful votes
Follow Cindy U.
Unfollow Cindy U.
Send Message
Share Review
Report Review

Very very disappointing, jacket doesn't look at all like the picture

Date of experience: October 2, 2022
Illinois
1 review
0 helpful votes
Follow Tina B.
Unfollow Tina B.
Send Message
Share Review
Report Review

Return items
November 1, 2022

Want to return items for a refund. I want to return items for a refund.

Date of experience: October 2, 2022
Texas
1 review
0 helpful votes
Follow Selina P.
Unfollow Selina P.
Send Message
Share Review
Report Review

Good communication
October 2, 2022

I hope the jacketGood communication The jacket looks nothing like the picture runs true size. I love the colors I love How fancy it is

Date of experience: October 2, 2022
Wisconsin
1 review
0 helpful votes
Follow Claudia S.
Unfollow Claudia S.
Send Message
Share Review
Report Review

Below average quality clothing.
November 1, 2022

These clothes looked much nicer on the website than they do in person. It took a really long time to receive them too. I guess I will stick with Kohls!

Date of experience: October 2, 2022
Connecticut
1 review
0 helpful votes
Follow Lisa F.
Unfollow Lisa F.
Send Message
Share Review
Report Review

Customer Feedback and Need Assistance
November 1, 2022

I appreciate your follow through if I got my order and what I thought of it. I do need to return several of the items and need to know how to do that. Please send me the information. Thank you in advance for your help.

Date of experience: October 2, 2022
California
2 reviews
0 helpful votes
Follow Richard G.
Unfollow Richard G.
Send Message
Share Review
Report Review

First time here. Easy check out. I had no issue with this purchase and will be back.

Date of experience: October 2, 2022
New Zealand
1 review
0 helpful votes
Follow Vanessa X.
Unfollow Vanessa X.
Send Message
Share Review
Report Review

Online order
October 1, 2022

Pretty straightforward. It would be good if the reviews all related to the specific item

Date of experience: October 1, 2022
Australia
1 review
0 helpful votes
Follow Elaine V.
Unfollow Elaine V.
Send Message
Share Review
Report Review

Very happy with sizes
October 1, 2022

Very easy thanks, very good customer service very happy

Date of experience: October 1, 2022
New Zealand
1 review
0 helpful votes
Follow Janice V.
Unfollow Janice V.
Send Message
Share Review
Report Review

First shop with Azzlee
October 31, 2022
Updated review

Ok but I would not have ordered the dress if I had known the fabric and more detail about the dress would have helped.
It would also help to have an address for returning any items.

Date of experience: October 1, 2022

All good but some items did not have fabric stated...
September 11, 2022
Previous review

All good but some items did not have fabric stated and would like to have seen mote detail of dresses

Date of experience: September 11, 2022
Australia
1 review
0 helpful votes
Follow Gaye G.
Unfollow Gaye G.
Send Message
Share Review
Report Review

Happy experience.
October 1, 2022

I found the staff at Azzlee to be super helpful. Asked to change size and that was done with no problems. Prompt delivery, would recomend.

Date of experience: October 1, 2022
Minnesota
1 review
0 helpful votes
Follow Irene P.
Unfollow Irene P.
Send Message
Share Review
Report Review

Misleading ad
October 1, 2022

Does not look like the picture
Does not look like the picture
Does not look like the picture
Does not look like the picture

Date of experience: October 1, 2022
Maryland
2 reviews
0 helpful votes
Follow Alice X.
Unfollow Alice X.
Send Message
Share Review
Report Review

Good model, ugly fabric
October 1, 2022

The model looks good and fits well but the fabric is ugly

Date of experience: October 1, 2022
Colorado
1 review
0 helpful votes
Follow Paula Y.
Unfollow Paula Y.
Send Message
Share Review
Report Review

Summer and Fall
October 1, 2022

Good on-line shopping experience. True to size fit.

Date of experience: October 1, 2022
Australia
1 review
0 helpful votes
Follow Tania I.
Unfollow Tania I.
Send Message
Share Review
Report Review

Shipping delays. Poor quality
October 30, 2022

Website makes garments look so much better than they actually are. Poor quality fabric and poorly made. I assumed site was Australian with AzzleeAu in title of advertisement.
No options for easy returns. I, be wasted almost $100.

Date of experience: September 30, 2022
Australia
1 review
0 helpful votes
Follow Naomi K.
Unfollow Naomi K.
Send Message
Share Review
Report Review

Good experience
September 30, 2022

Items arrived in time and, loved most. Just the pants not as comfy as I thought

Date of experience: September 30, 2022
Massachusetts
1 review
0 helpful votes
Follow Michaelyn J.
Unfollow Michaelyn J.
Send Message
Share Review
Report Review

Disappointed
October 30, 2022

I ordered 5 items and I am disappointed in all of them. They look very cheap in real life. I probably will not wear any of the items.

Date of experience: September 30, 2022
Australia
1 review
0 helpful votes
Follow Yvonne T.
Unfollow Yvonne T.
Send Message
Share Review
Report Review

Both blouses are too small.
September 30, 2022

So far my shopping experience has been very good. The two blouses I ordered arrived quickly but are both too small. I ordered L size but need 2 sizes larger. I weigh 59 kgs and a Large is too small. I need a return address please.

Date of experience: September 30, 2022