business logo of Azzlee

AzzleeReviews 11,020

azzlee.com
chic, casual, swimwear womenAge 26-45, 46-60
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From the business

Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.


azzlee.com
Newark, NY, United States
Clothing item from AzzleeFashion apparel by AzzleeMerchandise from Azzlee clothing lineAzzlee fashion product

Business Highlights

General

Target Gender: women
Target Age Group: 26-45, 46-60
Price: $$

Shipping

Shipping Cost: $9.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: chic, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, 2XL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, contact form
Support Email: service@azzlee.com

Payment Options

Payment Methods: card payments, PayPal

How would you rate Azzlee?
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Azzlee Reviews Summary

The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

16,880 reviews
Australia
1 review
0 helpful votes
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Happy
October 21, 2022

Your site is easy to navigate, clothes images are clear and ordering is one step. The only issue I have is your site not having a location listed where my order will come from.

Date of experience: October 21, 2022
Australia
1 review
0 helpful votes
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Disappointed
November 20, 2022

Everything looks fantastic on the site but the items received are disappointing.

Date of experience: October 21, 2022
Florida
1 review
0 helpful votes
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You don't reveal what the fabric is. I like to know if it is all cotton or a synthetic or a combination of each.

Date of experience: October 21, 2022
Texas
1 review
0 helpful votes
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Sweatshirt
November 20, 2022

Terrible waited for a month for faux sweatshirts. Worst cheapest material ever!
Sorry I did business with you!

Date of experience: October 21, 2022
Australia
1 review
0 helpful votes
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To small
October 21, 2022

Size chart should be Australian size to European ect

Date of experience: October 21, 2022
Australia
1 review
0 helpful votes
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No problems
October 21, 2022

Easy to order. It took a few weeks to arrive but customer service was helpful.

Date of experience: October 21, 2022
Australia
1 review
0 helpful votes
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Nothing is the same as advertised
November 19, 2022

All products are a cheap replica of items ordered and definitely chinese small sizing. Very disappointed as I can't wear anything out of 4 items I ordered

Date of experience: October 20, 2022
New Zealand
1 review
0 helpful votes
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Tops
November 19, 2022

Won't shop here again too unpredictable. Different sidings and quality

Date of experience: October 20, 2022
Australia
1 review
0 helpful votes
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Placing the order was super easy, I received my items a couple of weeks after ordering them, all individually packaged. My only problem was that the size I had ordered was too small. I had a look at their sizing guide but guessed what size I needed. Their customer service has been really helpful. Replies are quick and helpful.

Date of experience: October 20, 2022
California
1 review
0 helpful votes
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Good company
October 20, 2022

Easy to order and pay. Although, I actually needed a smaller size for a few of the tops, and had no way
To send back for smaller size. I sew, so I can hem or shorten items. A

Date of experience: October 20, 2022
Australia
1 review
0 helpful votes
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A little disappointed
October 20, 2022

I was a little disappointed with some items but I was happy with the fast delivery.

Date of experience: October 20, 2022
Canada
1 review
0 helpful votes
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Good quality
October 20, 2022
Updated review

Items arrive in good time. Items came quickly and fit well. T shirts and jeans are great

Date of experience: October 20, 2022

Items arrive in good time
September 29, 2022
Previous review

Items arrive in good time.

Date of experience: September 29, 2022
Australia
1 review
1 helpful vote
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Azzlee is definitely worth it - lovely, well made clothes!
October 19, 2022
Updated review

Pros: Lovely range of well made women's clothing. Excellent communication with the Customer Service team. Reasonable delivery times.
Cons: Inconsistent sizing throughout the website makes it VERY difficult to order correctly, and quite expensive compared to other international websites - BUT, the clothes are very well made and well packed, so it is worth taking the time to ensure you check the measurements on every item you are interested in buying, as they are all different.

Date of experience: October 19, 2022

I like many of the clothing items, but the inconsistency...
September 8, 2022
Previous review

I like many of the clothing items, but the inconsistency in sizing, and the lack of a country sizing comparison chart (eg: UK, US & EU) makes it extremely difficult to order the correct size. Other websites have the country sizing comparison chart and it makes ordering MUCH faster and easier.

Date of experience: September 8, 2022

Good search features and a good selection of clothing,...
August 19, 2022
Previous review

Good search features and a good selection of clothing, but I would like to see the country named that each item is manufactured in, so that the sizing makes more sense and can be more precise.

Date of experience: August 19, 2022
Utah
1 review
1 helpful vote
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Inexpensive but low quality
November 18, 2022

The items I received were not the best quality and shipping took awhile to arrive with little warning as to when the items were arriving. Disappointed.

Date of experience: October 19, 2022
Canada
1 review
0 helpful votes
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Feedback
November 18, 2022

Sizes were a little bigger than expected. Colors not as bright as photos

Date of experience: October 19, 2022
Illinois
1 review
1 helpful vote
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Save your money
November 18, 2022
Updated review

Item was delivered quickly, but is very poor quality, not worth the money. Tried to return, received multiple emails offering a partial refund if I kept the item. Shady biz here, don't waste your time or money.

Date of experience: October 19, 2022

Easy peasy lemon squeeze ordering process!
September 29, 2022
Previous review

Easy peasy lemon squeeze ordering process!

Date of experience: September 29, 2022
Florida
1 review
0 helpful votes
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Great shopping experience
October 19, 2022

Fast shipping, great quality and beautiful clothes.

Date of experience: October 19, 2022
Australia
1 review
0 helpful votes
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Robyn Australia
November 17, 2022

Ordered 3 items as per size guides. All were too small. Wished to return all. 3. Was advised I would have to pay both initial postage from USA and to pay return post to US. Accepted offer of 50% refund and keep items from Azzlee. PayPal refunded 50% within days.

Date of experience: October 18, 2022
Maryland
1 review
0 helpful votes
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Not exactly as described
October 18, 2022

The sweatshirt is really a t-shirt, the hooded sweater is really a nylon patterned heavier top

Date of experience: October 18, 2022
Rhode Island
1 review
0 helpful votes
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It took about 2-3 weeks to get here, and shipping rates were high as far as I m concerned. All in all I like the jacket, good quality.

Date of experience: October 18, 2022