Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.
The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.
This summary is generated by AI, based on text from customer reviews
Your site is easy to navigate, clothes images are clear and ordering is one step. The only issue I have is your site not having a location listed where my order will come from.
Everything looks fantastic on the site but the items received are disappointing.
You don't reveal what the fabric is. I like to know if it is all cotton or a synthetic or a combination of each.
Terrible waited for a month for faux sweatshirts. Worst cheapest material ever!
Sorry I did business with you!
Easy to order. It took a few weeks to arrive but customer service was helpful.
All products are a cheap replica of items ordered and definitely chinese small sizing. Very disappointed as I can't wear anything out of 4 items I ordered
Won't shop here again too unpredictable. Different sidings and quality
Placing the order was super easy, I received my items a couple of weeks after ordering them, all individually packaged. My only problem was that the size I had ordered was too small. I had a look at their sizing guide but guessed what size I needed. Their customer service has been really helpful. Replies are quick and helpful.
Easy to order and pay. Although, I actually needed a smaller size for a few of the tops, and had no way
To send back for smaller size. I sew, so I can hem or shorten items. A
I was a little disappointed with some items but I was happy with the fast delivery.
Items arrive in good time. Items came quickly and fit well. T shirts and jeans are great
Pros: Lovely range of well made women's clothing. Excellent communication with the Customer Service team. Reasonable delivery times.
Cons: Inconsistent sizing throughout the website makes it VERY difficult to order correctly, and quite expensive compared to other international websites - BUT, the clothes are very well made and well packed, so it is worth taking the time to ensure you check the measurements on every item you are interested in buying, as they are all different.
I like many of the clothing items, but the inconsistency in sizing, and the lack of a country sizing comparison chart (eg: UK, US & EU) makes it extremely difficult to order the correct size. Other websites have the country sizing comparison chart and it makes ordering MUCH faster and easier.
Good search features and a good selection of clothing, but I would like to see the country named that each item is manufactured in, so that the sizing makes more sense and can be more precise.
The items I received were not the best quality and shipping took awhile to arrive with little warning as to when the items were arriving. Disappointed.
Item was delivered quickly, but is very poor quality, not worth the money. Tried to return, received multiple emails offering a partial refund if I kept the item. Shady biz here, don't waste your time or money.
Easy peasy lemon squeeze ordering process!
Fast shipping, great quality and beautiful clothes.
Ordered 3 items as per size guides. All were too small. Wished to return all. 3. Was advised I would have to pay both initial postage from USA and to pay return post to US. Accepted offer of 50% refund and keep items from Azzlee. PayPal refunded 50% within days.
The sweatshirt is really a t-shirt, the hooded sweater is really a nylon patterned heavier top
It took about 2-3 weeks to get here, and shipping rates were high as far as I m concerned. All in all I like the jacket, good quality.
Answer: Hi, for better service, we suggest you contact our customer service through the link below: https://bit.ly/3tMiYOr.
Answer: Could you tell me your order number or email? I will check it.
Answer: Check your shipping information: https://t.17track.net/en#nums=4209288392612903396153000041635987
Answer: We have contacted your email address: catdab@aol.com. You can check it
Answer: Could you tell me your order number or email? I will check it.