business logo of Azzlee

AzzleeReviews 11,030

azzlee.com
chic, casual, swimwear womenAge 26-45, 46-60
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From the business

Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.


azzlee.com
Newark, NY, United States
Clothing item from AzzleeFashion apparel by AzzleeMerchandise from Azzlee clothing lineAzzlee fashion product

Business Highlights

General

Target Gender: women
Target Age Group: 26-45, 46-60
Price: $$

Shipping

Shipping Cost: $9.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: chic, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, 2XL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, contact form
Support Email: service@azzlee.com

Payment Options

Payment Methods: card payments, PayPal

How would you rate Azzlee?
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Azzlee Reviews Summary

The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

16,880 reviews
Pennsylvania
1 review
0 helpful votes
Follow Evelyn K.
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I have not gotten any response from customer service so can return this item as it does not fit. The cut is really tight across the back and could barely get my arms in it even though I ordered a larger size. The sleeves ended below my fingers so way too long.

Date of experience: November 19, 2022
Illinois
1 review
0 helpful votes
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Poor quality
December 19, 2022

Not good quality. Fabric poor quality. Should be able to return.

Date of experience: November 19, 2022
Washington
1 review
0 helpful votes
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Ordered, received
November 19, 2022

Ordered the items and received them in a timely manner. Wasn't quite what I expected but...I can fix the one I dislike and go from there.

Date of experience: November 19, 2022
Australia
1 review
0 helpful votes
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Blouse
December 19, 2022
Updated review

Was told blouse not available, still being advertised

Date of experience: November 19, 2022

So far, so good!
October 29, 2022
Previous review

So far, so good!

Date of experience: October 29, 2022
Australia
1 review
0 helpful votes
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Terrible quality, nothing like photos
December 19, 2022

The quality of the fabric is terrible, the pink shir casual Capri I wouldn't even be seen in! So very disappointed

Date of experience: November 19, 2022
Australia
1 review
0 helpful votes
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Disappointed result
December 19, 2022
Updated review

Thank you Can't to wear it Love it but grossly not (L) size in Australia. It is made in China and very small. Disappointing. Will not purchase again due to sizing misrepresentation.

Date of experience: November 19, 2022

Thank you Can't wait to wear it
October 29, 2022
Previous review

Thank you Can't wait to wear it

Date of experience: October 29, 2022
New Zealand
1 review
0 helpful votes
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Most unhappy customer
December 19, 2022
Updated review

I have done so above - where requested.
I'm interested to know if the procedure meets the commerce commission legal requirements in New Zealand.

Date of experience: November 18, 2022

So far excellent
October 29, 2022
Previous review

So far excellent.

Date of experience: October 29, 2022
Oregon
3 reviews
0 helpful votes
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Customer service is good and replies to emails directly.
November 18, 2022
Updated review

Web site could use little work. If you go back at all it takes you to the first item and not to the last one you looked at.

Date of experience: November 18, 2022

Customer service
October 26, 2022
Previous review

Had a problem with one item and customer service has been very helpful. I will definitely be ordering more from Azzlee

Date of experience: October 26, 2022
Australia
1 review
0 helpful votes
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Review
November 18, 2022
Updated review

Good so far. Order took a bit long to arrive but quality of clothing seems good. Disappointed that one blouse had long sleeves and not 3/4 sleeves. I have ordered more clothing.

Date of experience: November 18, 2022

Good so far
October 24, 2022
Previous review

Good so far

Date of experience: October 24, 2022
New Zealand
1 review
0 helpful votes
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Grey shirt sleeve top / Dandelion top
December 18, 2022

The material of both items is extremely thin which isn't apparent in the photos on the website.
Both on the tight side even though I measured and added a couple of cms on.

Date of experience: November 18, 2022
Connecticut
1 review
0 helpful votes
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I wanted to return all 3 dresses for a larger size (2X) instead of XL and it seems that I cannot do so.
Someone wrote to me stating that I could keep the dresses and they will send me 2 dresses in 2X for $30.00.
Can I return the dresses myself and will the company send me 2X instead. Maybe there is a misunderstanding somewhere. Please advise. Thank you.

Date of experience: November 18, 2022
Texas
1 review
0 helpful votes
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The first time I tried to purchase on your website, I couldn't! I tried three times and then left it. I came back three hours later.

Date of experience: November 18, 2022
New Zealand
1 review
0 helpful votes
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Too short
November 18, 2022

Beautiful styles although they should be a little longer.

Date of experience: November 18, 2022
Pennsylvania
1 review
0 helpful votes
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Shopping experience.
December 18, 2022

Ordering was easy, product was thinner than expected, sweatshirts where I live are much heavier. All elsec2ascok.

Date of experience: November 18, 2022
Australia
1 review
0 helpful votes
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Disappointed
December 18, 2022

Products disappointing. Returns too difficult. Money wasted.

Date of experience: November 18, 2022
Illinois
1 review
0 helpful votes
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Please send me a return slip so I can send back and return my credit.I thought the shirts look good, but they are not sweatshirts

Date of experience: November 18, 2022
Australia
1 review
0 helpful votes
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Casual printed Blouse blue toning
November 18, 2022

Very pleased with the quality & fit of this blouse. Also Very pleased to receive it before Xmas as the Postal Service is very slow to Western Australia. Thank you.

Date of experience: November 18, 2022
New Zealand
1 review
0 helpful votes
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Good experience
November 17, 2022

I had a good experience. Happy with the quality of my purchases.

Date of experience: November 17, 2022
Texas
1 review
0 helpful votes
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Fine
November 17, 2022

All was well

Please don't ask me to do this. Please

Date of experience: November 17, 2022
Australia
1 review
0 helpful votes
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Lacking info
December 17, 2022

Not much info between purchase and the receiving of the item

Date of experience: November 17, 2022