From the business
Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
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Azzlee Reviews Summary
The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Returning the product is an aggravating experience. They keep trying to talk me into keeping the product
Or accept a gift card credit to spend with them. They also do not provide an easy return experience. There is no brand or company name on the packaging or the clothing items, and you have to contact customer service and haggle with them for the return shipping address, which is not the company address. Also, they do not pay for return shipping.
I normally take a size 12 or large but the waist of the large pants was way too tight. Disappointed.
Purchasing the item is not a problem although very thin I will keep the item
The style and images looks good but the quality is definitely lacking big time. I don't think I will be a returning customer. Such a shame.
I enjoyed the vase and unique clothing line. Easy to navigate and simple/straightforward check out. Now just look forward to receiving my purchase and checking out the quality of the clothes I ordered.
They arrived safely but not what I expected in terms of quality.
Over all nice product but took quite a while to receive and some products sizes are larger than what they are stated at. It is to late to return items due to trip coming up and k wouldn't receive items in time.
Fit perfect.
Bought same exact thing from Light in Box and they were mistaken cause I could hardly get them on. They didn't believe me...so I ordered them from you and WHAT DO YOU KNOW...PERFECT!
Thank you so much, these are for my casual beach wedding next month.
I was so excited to receive my shirt. However it was not true to size. I should have ordered one larger than the measurements given. However they did not go any larger.
I don't often order online because of size differences. But everything I ordered from Azzlee fit perfectly!
The pants I received did not look as advertised at all.
Beautiful clothes and easy check out.
Delivery took a while but the clothes are very nice
The shopping part is easy, but the returning part is not. The site said my order was still processing when I in fact had already received it AND the same 3 items were back in my cart again. Order came with no invoice or return shipping label.
This blouse is way to small even tho I ordered an extra large and then I could never find any information on how to return this. It's still just in the package, what do I do with it now?
Great follow up to see how I liked it. Delivery didn't take very long. Good service.
It took longer than expected to receive and the pictures made it look like all clothing was cotton
Product came pretty fast and was impressed with the quality for money spent. I liked them so much I placed another order with Azzlee.
The quality of the outfit is okay. I expected it to hang better in me.
Received what I ordered, not overly happy with the material used, flimsy, Top, not sure if I can wear it. Bottoms ok, slightly better, but not good quality. Photos look better than they are.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members