business logo of Azzlee

AzzleeReviews 11,062

azzlee.com
chic, casual, swimwear womenAge 26-45, 46-60
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From the business

Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.


azzlee.com
Newark, NY, United States
Clothing item from AzzleeFashion apparel by AzzleeMerchandise from Azzlee clothing lineAzzlee fashion product

Business Highlights

General

Target Gender: women
Target Age Group: 26-45, 46-60
Price: $$

Shipping

Shipping Cost: $9.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: chic, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, 2XL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, contact form
Support Email: service@azzlee.com

Payment Options

Payment Methods: card payments, PayPal

How would you rate Azzlee?
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Azzlee Reviews Summary

The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

16,880 reviews
North Carolina
1 review
0 helpful votes
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Not happy
April 26, 2023

Most not as pictured and not true to size and took longer than expected to receive. Overall a real disappointment

Date of experience: March 27, 2023
Arkansas
1 review
0 helpful votes
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All items fit well and was a good shopping experience!

Date of experience: March 27, 2023
Italy
1 review
0 helpful votes
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Non sono soddisfatta
April 26, 2023

Non sono soddisfatta dei prodotti, perche non rispecchiano le foto. Il cotone non è di qualità e la taglia risulta molto piu grande rispetto alle misurazioni, Peccato

Date of experience: March 27, 2023
Kentucky
1 review
0 helpful votes
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I need to return the dress. I do not like the material, too heavy.

Date of experience: March 27, 2023
North Dakota
1 review
0 helpful votes
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The order took a long time to arrive. Once here, very disappointed with fit of the clothing. The dress was not as blue as the picture shown.
The blouse was ok but the beige hem is very ugle.
Returning both items.

Date of experience: March 27, 2023

It was easy
March 2, 2023
Previous review

It was easy

Date of experience: March 2, 2023
Georgia
1 review
0 helpful votes
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Nice clothes
March 27, 2023

The clothes are nice but too small. Unfortunately I will be returning them

Date of experience: March 27, 2023
Canada
1 review
0 helpful votes
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Dommage!
April 26, 2023

Les vêtements sont jolis mais ne tombent pas comme sur les photos. Je suis plutôt déçue.

Date of experience: March 27, 2023
France
1 review
0 helpful votes
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Brigitte
April 26, 2023

Tout est beaucoup trop grand ou trop large, je suis déçue

Date of experience: March 27, 2023
Australia
1 review
0 helpful votes
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No
April 26, 2023

This is ridiculous. b.ah blah blah blah blah blah blah blah blah blah

Date of experience: March 26, 2023
New Zealand
1 review
0 helpful votes
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Tops
March 26, 2023
Updated review

Very quick and easy - my purchases arrived quickly

Date of experience: March 26, 2023

Very quick and easy
March 6, 2023
Previous review

Very quick and easy - hopefully my purchases arrived just as easily

Date of experience: March 6, 2023
California
1 review
0 helpful votes
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Tops
March 26, 2023

2 of the tops were smaller than I expected. This was surprising since I ordered them all in the large size.

Date of experience: March 26, 2023
Indiana
1 review
0 helpful votes
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Poor sizing
April 25, 2023

This is the 2nd time I've had something from this company. Both times the sizing is really off. Will not order again.

Date of experience: March 26, 2023
Missouri
1 review
0 helpful votes
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Horrible fix your sizes or stop offering larger sized.

Date of experience: March 26, 2023
Texas
1 review
0 helpful votes
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Horrible
April 25, 2023

Don't buy! Poor quality; took 2 weeks. A waste of money!

Date of experience: March 26, 2023
Pennsylvania
1 review
0 helpful votes
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Merchandise return requested
April 25, 2023

The top was a very tight 3x and not true to a typical 3x. Please provide the information I need to return for reimbursement.

Date of experience: March 26, 2023
Pennsylvania
1 review
0 helpful votes
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Products came quickly
April 25, 2023
Updated review

I received my items quickly. However, I need to return one item and I've been dealing with Customer Service now for 2 weeks to try to get the information on how to return them. They keep answering my e-mails, but only with options for a credit or gift card. I've explained 3 times that I would like a refund. Hopefully on their next reply, I will get the information I need to make a return.
The pants I need to return are very sheer and not the linen I thought they would be. They are lined in a way that it looks like you are wearing shorts under the pants. The pants are VERY sheer. The white blouse is very sheer as well. I will need to wear a camisole under it.

Date of experience: March 26, 2023

Discounts were good and website ran smoothly
March 6, 2023
Previous review

Discounts were good and website ran smoothly

Date of experience: March 6, 2023
Georgia
1 review
0 helpful votes
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My shirt
March 26, 2023

My first time. I have nothing but positive feed back. B thank you for making shopping pleasurable

Date of experience: March 26, 2023
Arizona
1 review
0 helpful votes
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Returns
April 25, 2023

Actually it's been a painful experience trying to return items that don't fit or did not look like what I saw online

Date of experience: March 26, 2023
Texas
1 review
0 helpful votes
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NOT HAPPY
March 26, 2023

Never received my order but you received my money!'

Date of experience: March 26, 2023
New York
1 review
0 helpful votes
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First time ordering
March 26, 2023

It was a good experience and I will definitely order again.

Date of experience: March 26, 2023