From the business
Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
Similar Brands to Consider
View all
Kina and Tam
Strange Cvlt
Lululemon
Tripulse
Wythe
Land's End
Ben Sherman
Vuori
Bleu Rod Beattie
Free Country
Janji
Marine Layer
Azzlee Reviews Summary
The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Very easy shopping. I am pleased with everything except the leggings, but I will wear them to lounge around in.
Primo acquisto, qualche problema con il track di spedizione, ma il pacco è arrivato integro e nei tempi prestabiliti.
Peccato che entrambi i prodotti, sono diversi dall'immagine, hanno una vestibilità totalmente diversa, la stoffa inoltre non sembra neanche cotone.
Proverò a fare un ultimo acquisto prima di decidere se vale la pena continuare ad acquistare.
Very difficult to return items that do not fit.
Sizes seem to run small compared with other major clothing manufacturers.
Fiber content is not listed for many items. It makes finding cotton items difficult.
Fiber content is not listed for many items. It makes finding cotton items difficult.
Excellent, good quality and really fast delivery. Item was exactly as advertised
Great selection, fast shipping. Will definitely shop again.
Cancelled large orders and will order top and bottom separately in different sizes until I find the right one. I think XXXL is what I need.
I think I would order more from this site. Lots of choices to pick from
Items sizes were too small, return process very difficult.
Site was easy to navigate, items are all lovely.
All pieces ran small. Decent for price. Have to exchange one and return one so I'll see how customer service plays out.
Items did not fit like I thought they would. I have sent an e-mail to return both items
Great! No problems with my order! Arrived very quick! Order fit perfectly!
Disappointed in the fit and feel of the blouses. The material was flimsy and cheap.
The return policy is difficult. I'm still going back and forth after a week.
Due to family illness I immediately had to change delivery address. I received no response. I then reveived notice items were delivered. I have no idea where they went.
I order before from you and I was satisfied, but this time I am disappointed
I asked you to send me a return label, so I can get the right one instead, but I did not get any respond yet.
Don't use this company size won't fit and you'll never hear back from them you will not get refund or exchange I'm going on two months I'm trying to get somebody to get back with me on my refund or to even return it
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members