From the business
Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.
Business Highlights
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Azzlee Reviews Summary
The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.
This summary is generated by AI, based on text from customer reviews
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Delivery took over a month and I need Return instructions.
I received my items no problem. I am having trouble with them not responding to my request to return all the items in my shipment.
First time ordering. Items were for the most part what I expected
I ordered six items from them on March 10 and still have not received them. I used the tracking number and Fed Ex hasn't received the merchandise and had no idea when it will be delivered. This site is a total joke. I would never order from them.
I have emailed *******@azzlee.com as stated in their return policy to return these items and not gotten a response. This was on Tuesday, the 28th. It has been 2 days. I looked for a phone number to call, but there is none provided. I am not happy with the product and wish to return everything as I will never wear any of it.
Generally sizes are true. Leggings are very thin material and run big
It was a great experience, would buy from them again.
The dress I purchased was not as pictured--exceedingly cheap. It was difficult to find site for return, based on NO paperwork included in package & coded email address that made it very difficult for me to find that email. The return window is only 30 days and no exceptions: I didn't make it within the window due to these and other complications. I will be tearing the dress into squares for my rag bag. I do not recommend purchase.
L'article que j'ai commandé est conforme à ce que je voyais sur le site. La coupe est parfaite la taille aussi. La livraison a été relativement rapide.
Trying to return the items is a lot more work than shopping for them! The company emails you back and forth and back and forth asking if you want to credit and to keep the items or discount and you can keep the items and then won't send you the return address until they send you a couple other emails describing what you may and may not get back as a refund and reasons why.
This set is so pretty and comfortable as a spring outfit. I got the gray color so that I can dress it up with medium hills or dress it down with white sneakers.
The size is smaller than I was expecting. And the fabric different expected.
I leave on vacation April 29 if they are not here by then. Cancel.
Arrived quickly a little disappointed but still feel the dress is cute
Fingers crossed this is as beautiful as stated
I am very disappointed with the quality of this item
The dress took longer then I expected. But it was worth the wait. It will be great for
Parties this summer and on vacation.
Loved how quickly it was to order this. Hope I am as happy with the dress.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members