Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.
The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.
This summary is generated by AI, based on text from customer reviews
It arrived in a timely manner and didn't take too long to get here. The blouses are both very stylish and of good quality.
Shipping was fast… Clothing was exactly as pictured!… True to size
I researched company and saw it was California based, however, items shipped from China. Great tracking of item and although it was a longer wait time items arrived before promised date. All items were as pictured, but very thin, was expecting more substance. Will keep 3 of the 4 items purchased.
Achat bien reçu...assez rapidement.en bon état et bien ce que j'avais commandé Merci
The blouse seems to fit fine except the sleeves are a little too long for me. I am trying to contact customer service as the blouse has a large, long streak of orange in the material on one of the shoulders.
Je suis très contente de cette 1ère commande, je pense en refaire d'autre plus tard.
How lovely to have clothes made with lovely fabrics, i.e. Cotton/linen, and not horrible synthetics. Weell cut.
I'm asking for a refund, want to return product. Doesn't fit & not the material I thought it was
Loved all of the products and will definitely be purchasing more!
Not as expected. To small and I need to return the items that I purchased.
Never received product.
Will never order from the company again.
Beware! I needed to exchange a pair of pants for size and no one responded to emails.also, worth noting- I ordered 6 items, all medium. 1 pair of pants is so small that I would need an xl. So very inconsistent sizing, despite the size chart.
If I could give a 0 i would! My mother found this site. I'm sure it was sent to her by fb. However, when I googled the site, it specifically stated a US company located in Santa Monica, CA. When I placed the order for the 2 dresses my mother wanted for her BIRTHDAY it stated 8-12 days to arrive. That sounded normal from CA to FL. However, when I tried to check my ordering status on the website, it could not be done. That's when I realized some shady business was going on, I sent a email asking for tracking info. I got it 2 days later and it is a china based tracking number, There we have it! I placed the order on 31 March. Here is is 14 April and nothing, I sent other emails the last requesting an immediate cancellation and refund since my mother did not get her birthday gifts and I had to purchase replacement gifts for her. I did not hear anything. I called my CC company and filed a dispute. This company portrays itself to be US but it's clothing is coming from China. I believe it is a China based company fronting as a US company. This is how people get duped. The tracking for the last 8 days states it's waiting for the carrier to pick it up. What carrier? This is such BS! I finally received an email today, 13 Apr saying don't worry your items have shopped WOW! I checked so I can tell them what liars they are. As I thought, and it shows my "items are waiting to be picked up by carrier". They blamed it on COVID. Come on now, that is excuse is no longer VALID! The new clothes I had to purchase for my mother arrived in 3 days! This site is a SHAM and deceptive! They will have to deal with my credit card company now! Be very AWARE what links you buy things from and the fact you can't check your order status on the website is another red flack! The tracking number is 40 characters!
I have now told my mother to NEVER trust these4 fb sites again! They are usually in another country and not a legit US company!
SHAME ON YOU AND YOUR DECEPTION!
Slow to ship. No updates about when item would arrive.
I purchased my normal size and the dress was two sizes too small and the jacket was maybe 3 to 4 sizes too small. I thought I had the perfect dress for Spring but instead, I gave it away to someone who is smaller than myself. It costs too much to return things when they do not fit. So someone else received a nice dress. The material was nice. Just not true to size.
Clothing looks well made. I have with the pants and shirt yet, but they look like a pretty combination.
Nice collection for summer. But the material is not my taste.
Ez instructions to follow upon ordering. Tracking and delivery were spot on. The dress was just as described. I love it! Perhaps I should have ordered a size larger because there is no stretch to the fabric and I plan to moving around quite a bit in it, LOL.
Answer: Hi, for better service, we suggest you contact our customer service through the link below: https://bit.ly/3tMiYOr.
Answer: Could you tell me your order number or email? I will check it.
Answer: Check your shipping information: https://t.17track.net/en#nums=4209288392612903396153000041635987
Answer: We have contacted your email address: catdab@aol.com. You can check it
Answer: Could you tell me your order number or email? I will check it.