business logo of Azzlee

AzzleeReviews 11,062

azzlee.com
chic, casual, swimwear womenAge 26-45, 46-60
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From the business

Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.


azzlee.com
Newark, NY, United States
Clothing item from AzzleeFashion apparel by AzzleeMerchandise from Azzlee clothing lineAzzlee fashion product

Business Highlights

General

Target Gender: women
Target Age Group: 26-45, 46-60
Price: $$

Shipping

Shipping Cost: $9.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: chic, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, 2XL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, contact form
Support Email: service@azzlee.com

Payment Options

Payment Methods: card payments, PayPal

How would you rate Azzlee?
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Azzlee Reviews Summary

The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

16,880 reviews
Texas
3 reviews
0 helpful votes
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It arrived in a timely manner.
April 1, 2023

It arrived in a timely manner and didn't take too long to get here. The blouses are both very stylish and of good quality.

Date of experience: April 1, 2023
Arizona
1 review
0 helpful votes
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Ginette
April 1, 2023

Shipping was fast… Clothing was exactly as pictured!… True to size

Date of experience: April 1, 2023
Virginia
1 review
0 helpful votes
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My experience
April 1, 2023

I researched company and saw it was California based, however, items shipped from China. Great tracking of item and although it was a longer wait time items arrived before promised date. All items were as pictured, but very thin, was expecting more substance. Will keep 3 of the 4 items purchased.

Date of experience: April 1, 2023
Canada
1 review
0 helpful votes
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Commande reçue
April 1, 2023

Achat bien reçu...assez rapidement.en bon état et bien ce que j'avais commandé Merci

Date of experience: April 1, 2023
Ohio
1 review
0 helpful votes
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Semi Pleased With Product
April 1, 2023

The blouse seems to fit fine except the sleeves are a little too long for me. I am trying to contact customer service as the blouse has a large, long streak of orange in the material on one of the shoulders.

Date of experience: April 1, 2023
France
1 review
0 helpful votes
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Parfait
April 1, 2023

Je suis très contente de cette 1ère commande, je pense en refaire d'autre plus tard.

Date of experience: April 1, 2023
France
1 review
0 helpful votes
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New clothes for summer
April 1, 2023

How lovely to have clothes made with lovely fabrics, i.e. Cotton/linen, and not horrible synthetics. Weell cut.

Date of experience: April 1, 2023
New York
1 review
0 helpful votes
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Quality
April 30, 2023

Not happy with merchandise. Material see through. Sizing off. Return policy not simple. Waiting for email.

Date of experience: March 31, 2023
South Dakota
1 review
0 helpful votes
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Didn't fit
April 30, 2023

I'm asking for a refund, want to return product. Doesn't fit & not the material I thought it was

Date of experience: March 31, 2023
Australia
1 review
0 helpful votes
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Loved all of the products and will definitely be purchasing more!

Date of experience: March 31, 2023
Utah
1 review
0 helpful votes
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Disappointed
March 31, 2023

Not as expected. To small and I need to return the items that I purchased.

Date of experience: March 31, 2023
Pennsylvania
1 review
0 helpful votes
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Review
March 31, 2023

Never received product.
Will never order from the company again.

Date of experience: March 31, 2023
Colorado
3 reviews
3 helpful votes
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Beware! I needed to exchange a pair of pants for size and no one responded to emails.also, worth noting- I ordered 6 items, all medium. 1 pair of pants is so small that I would need an xl. So very inconsistent sizing, despite the size chart.

Date of experience: March 31, 2023
Pennsylvania
2 reviews
0 helpful votes
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FAKE U.S. COMPANY!
March 31, 2023

If I could give a 0 i would! My mother found this site. I'm sure it was sent to her by fb. However, when I googled the site, it specifically stated a US company located in Santa Monica, CA. When I placed the order for the 2 dresses my mother wanted for her BIRTHDAY it stated 8-12 days to arrive. That sounded normal from CA to FL. However, when I tried to check my ordering status on the website, it could not be done. That's when I realized some shady business was going on, I sent a email asking for tracking info. I got it 2 days later and it is a china based tracking number, There we have it! I placed the order on 31 March. Here is is 14 April and nothing, I sent other emails the last requesting an immediate cancellation and refund since my mother did not get her birthday gifts and I had to purchase replacement gifts for her. I did not hear anything. I called my CC company and filed a dispute. This company portrays itself to be US but it's clothing is coming from China. I believe it is a China based company fronting as a US company. This is how people get duped. The tracking for the last 8 days states it's waiting for the carrier to pick it up. What carrier? This is such BS! I finally received an email today, 13 Apr saying don't worry your items have shopped WOW! I checked so I can tell them what liars they are. As I thought, and it shows my "items are waiting to be picked up by carrier". They blamed it on COVID. Come on now, that is excuse is no longer VALID! The new clothes I had to purchase for my mother arrived in 3 days! This site is a SHAM and deceptive! They will have to deal with my credit card company now! Be very AWARE what links you buy things from and the fact you can't check your order status on the website is another red flack! The tracking number is 40 characters!

I have now told my mother to NEVER trust these4 fb sites again! They are usually in another country and not a legit US company!

SHAME ON YOU AND YOUR DECEPTION!

Date of experience: March 31, 2023
Illinois
2 reviews
0 helpful votes
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Slow delivery.
April 30, 2023

Slow to ship. No updates about when item would arrive.

Date of experience: March 31, 2023
Texas
1 review
0 helpful votes
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Too small
April 30, 2023

I purchased my normal size and the dress was two sizes too small and the jacket was maybe 3 to 4 sizes too small. I thought I had the perfect dress for Spring but instead, I gave it away to someone who is smaller than myself. It costs too much to return things when they do not fit. So someone else received a nice dress. The material was nice. Just not true to size.

Date of experience: March 31, 2023
Kentucky
2 reviews
0 helpful votes
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Nice looking clothing
March 31, 2023

Clothing looks well made. I have with the pants and shirt yet, but they look like a pretty combination.

Date of experience: March 31, 2023
Canada
1 review
0 helpful votes
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Return
April 30, 2023
Updated review

Nice collection for summer. But the material is not my taste.

Date of experience: March 31, 2023

Nice collection for summer
March 11, 2023
Previous review

Nice collection for summer.

Date of experience: March 11, 2023
Virginia
1 review
0 helpful votes
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Love this dress!
March 31, 2023

Ez instructions to follow upon ordering. Tracking and delivery were spot on. The dress was just as described. I love it! Perhaps I should have ordered a size larger because there is no stretch to the fabric and I plan to moving around quite a bit in it, LOL.

Date of experience: March 31, 2023
Ohio
1 review
0 helpful votes
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Azzlee
April 30, 2023

I do not order clothes on line, very often. This site was not a great experience. I would probably not go back.

Date of experience: March 31, 2023