• AZGrills

AZGrills

Overview

AZGrills has a rating of 4.9 stars from 2,307 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with AZGrills most frequently mention customer service, beef eater, and shopping experience. AZGrills ranks 1st among Grill sites.

Positive reviews (last 12 months): 100%
Positive
1
Neutral
0
Negative
0
See all photos

What reviewers want you to know

Positive highlights

  • FINDING A BEEFEATER GRILL distributor was not easy.
  • Fred was a great customer service rep.I got the parts sooner than expected.

Critical highlights

  • I would have given 5 stars for shopping experience, except the wrong tax rate was applied to my order.
How would you rate AZGrills?
Top Positive Review

“My Exceptional Experience with the Fire Magic Legacy 3339 Charcoal Grill from AZGrills”

Joshua P.
5/17/23

I recently purchased the Fire Magic Legacy 3339 Lift-A-Fire Charcoal Grill from AZGrills, and I must say, it has exceeded my expectations in every way. From the moment I placed my order, the entire buying process was smooth and hassle-free. First and foremost, the delivery was incredibly fast. I received my grill within a few days of ordering, which was impressive considering its size and weight. The packaging was sturdy and well-protected, ensuring that the grill arrived in perfect condition. Upon unboxing, I was immediately impressed by the exceptional build quality of the Fire Magic Legacy 3339. The materials used are top-notch, and the grill feels solid and durable. The assembly instructions were clear and straightforward, allowing me to put it together quickly and easily. When it comes to performance, this grill is a true game-changer. The Lift-A-Fire feature allows for precise control of the charcoal height, giving me the flexibility to achieve the perfect temperature for various cooking styles. Whether I'm searing steaks or slow-smoking ribs, the Fire Magic Legacy 3339 delivers exceptional results every time. I also appreciate the thoughtful design details of this grill. The adjustable vents provide excellent airflow control, ensuring even heat distribution throughout the cooking surface. The spacious cooking area allows me to grill a large amount of food at once, perfect for hosting gatherings or feeding a hungry crowd. Cleaning is a breeze, thanks to the removable ash tray, making maintenance hassle-free. Overall, my experience with AZGrills and the Fire Magic Legacy 3339 has been outstanding. The combination of their prompt delivery, outstanding customer service, and the exceptional quality of the grill itself has made me a loyal customer. If you're in the market for a charcoal grill that offers superb performance and durability, I highly recommend considering the Fire Magic Legacy 3339 from AZGrills.

Top Critical Review

“Your shipping is outrageous!!!!”

Kelly N.
5/26/14

Your shipping is outrageous!!!! For what I had to pay I would expect them to come next day..not ups ground!! If you adjust to a more reasonable rate I will certainly shop here when I need additional replacement parts..if not I will search elsewhere and check shipping prior to getting that far into the purchase.

Reviews (2,307)

Rating

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Reviews that mention popular keywords

beefeater grill (13) shopping experience (6) customer service (13) replacement parts (6) delivery time (4) order (54) beefeater parts (4) beef eater grill (3)
Thumbnail of user joshuap710
4 reviews
0 helpful votes
May 17th, 2023

I recently purchased the Fire Magic Legacy 3339 Lift-A-Fire Charcoal Grill from AZGrills, and I must say, it has exceeded my expectations in every way. From the moment I placed my order, the entire buying process was smooth and hassle-free.

First and foremost, the delivery was incredibly fast. I received my grill within a few days of ordering, which was impressive considering its size and weight. The packaging was sturdy and well-protected, ensuring that the grill arrived in perfect condition.

Upon unboxing, I was immediately impressed by the exceptional build quality of the Fire Magic Legacy 3339. The materials used are top-notch, and the grill feels solid and durable. The assembly instructions were clear and straightforward, allowing me to put it together quickly and easily.

When it comes to performance, this grill is a true game-changer. The Lift-A-Fire feature allows for precise control of the charcoal height, giving me the flexibility to achieve the perfect temperature for various cooking styles. Whether I'm searing steaks or slow-smoking ribs, the Fire Magic Legacy 3339 delivers exceptional results every time.

I also appreciate the thoughtful design details of this grill. The adjustable vents provide excellent airflow control, ensuring even heat distribution throughout the cooking surface. The spacious cooking area allows me to grill a large amount of food at once, perfect for hosting gatherings or feeding a hungry crowd. Cleaning is a breeze, thanks to the removable ash tray, making maintenance hassle-free.

Overall, my experience with AZGrills and the Fire Magic Legacy 3339 has been outstanding. The combination of their prompt delivery, outstanding customer service, and the exceptional quality of the grill itself has made me a loyal customer. If you're in the market for a charcoal grill that offers superb performance and durability, I highly recommend considering the Fire Magic Legacy 3339 from AZGrills.

Service
Value
Shipping
Returns
Quality
Thumbnail of user charlesd1886
1 review
0 helpful votes
February 23rd, 2023
Verified purchase

Appreciate how quick my order was shipped and delivered to me. Thank you

Thumbnail of user marshalls204
1 review
0 helpful votes
January 13th, 2023
Verified purchase

I first called on the phone, a nice gentleman explain how to place my order online and answered questions I had on the delivery. I next went online and placed my order. I was provided confirmation of my order and provided tracking information. The order arrived two days later.

Thumbnail of user eugenec87
Eugene C.
1 review
0 helpful votes
June 15th, 2020
Verified purchase

5 star now. Easy to use. Get order here I will still feel 5 star. Glad I found these today on your website. Been in need for a while

Thumbnail of user harveyr62
Harvey R.
1 review
0 helpful votes
June 9th, 2020
Verified purchase

Bought one burner from you two years ago and was so impressed I am replacing two others that have become worn out. Thanks.

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Gregg S.
1 review
0 helpful votes
May 12th, 2020
Verified purchase

Love our BBQ, 15 years now it works well, and AZ Grills has the parts and are always able to get them to you fast....

Thank you

Thumbnail of user stephanj11
Stephan J.
1 review
0 helpful votes
August 16th, 2017
Verified purchase

The only place to buy beef-eater bbq parts. You guys are awesome, and the parts are true replacement parts. I use my grill at least 5-6 nights/days a week, all year round. Breakfast lunch and dinner,no other way to cook in the AZ heat. I even bake on the grill using traditional baking pans. The original parts held up for 9 years. just a few replacement bars, the cast iron grills will last us for ever.
Thank you for such an awesome product.
Maureen

Thumbnail of user joej509
Joe J.
1 review
0 helpful votes
August 21st, 2020
Verified purchase

Lucky I found this place. I've been searching for replacement grill grates for a while, and have not been able to find them anywhere else.

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Eleni M.
1 review
0 helpful votes
March 30th, 2019
Verified purchase

These grill knobs fit perfect on our grill! They were exactly as described and arrived sooner than expected. I will definitely make this my first go to company for any further needs!! Highly recommend....

Thumbnail of user andym519
Andy M.
2 reviews
0 helpful votes
April 13th, 2020
Verified purchase

I purchased replacement parts for my 20 year old Beefeaster 2000 from you about 6 years ago. Its that time again and so glad you continue to offer their replacement parts. Thanks.

Thumbnail of user curts170
Curt S.
2 reviews
1 helpful vote
June 12th, 2020
Verified purchase

I had a variety of questions for my old school grill and the people I spoke with were super helpful, very friendly and I was able to upgrade my grill with parts that fit and worked perfectly. Top notch customer service

Thumbnail of user gordonp66
Gordon P.
1 review
0 helpful votes
March 22nd, 2020
Verified purchase

Azgrills always makes it easy to keep my grill in top shape with replacement parts, and quick service. Thanks.

Thumbnail of user thomasf430
Thomas f.
1 review
0 helpful votes
January 9th, 2020
Verified purchase

The parts came quickly and were easy to install. My grill works like new now. I also ordered the grill cover which seemed expensive, however it fits like a glove and is made of what appears to be a long lasting fabric.

Thumbnail of user tedb77
Ted B.
1 review
0 helpful votes
December 20th, 2015
Verified purchase

I was pleased with the over all order. The valve I received was for LPG and I needed N. gas. I will call Monday and see how to convert it or send back for correct valve. This was my mistake, I didn't select on the order which I needed. I had a note on the order from "Fred" to call and he would help me with the problem. Order 5656

Ted Barish

Thumbnail of user jeffs685
Jeff s.
1 review
0 helpful votes
March 18th, 2019
Verified purchase

These guys are the best. They've always gotten me the parts I need for my Beefeater grill and in a timely manner.

Thumbnail of user davidn588
David N.
1 review
0 helpful votes
January 21st, 2020
Verified purchase

Great so far.

Parts showed up very quickly although I live just across the valley from them. I will use them again if I need parts for my grille.

Thumbnail of user jillt41
Jill T.
2 reviews
0 helpful votes
February 14th, 2019
Verified purchase

So far, so good except I thought it was free shipping. This was corrected and was a glitch in their computer. Excellent customer service and quick delivery! Price was really good! Pruducts are of top quality. Delivery company called to make sure we would be there. I would definitely recommend AZgrills.com.

Thumbnail of user jeffh223
Jeff H.
2 reviews
0 helpful votes
September 11th, 2014
Verified purchase

Can't say enough positive about Fred at AZGrills. Free upgrades to keep me happy. They really do price match; and he checked stock before he made me any promises. Took awhile to get here, but that's because the manufacturer was adding another free upgrade so the doors would look the same. Very happy!!!!!

Thumbnail of user michaell423
Michael L.
1 review
0 helpful votes
May 29th, 2015
Verified purchase

This was the best price I found for this product. I am impressed with the manufacturer's warranties on this product and the quality of materials used - these are the first "cast stainless steel" burners I have come across - I have owned grills with "cast iron burners" and "solid brass burners" and was a big selling point for me to purchase this grill - your delivery service was very professional and courteous!

Thank You for a Great Shopping Experience

Thumbnail of user joex5
Joe X.
4 reviews
0 helpful votes
September 5th, 2020
Verified purchase

I've purchased grill items in the past with A-Z and never been disappointed and you're technical expertise is great.

Thumbnail of user mattj108
Matt J.
3 reviews
0 helpful votes
April 19th, 2020
Verified purchase

I have an older beefeater model I was having a hard time finding what I need to order. I reached out to customer support and they let me know what I need to buy. I got it quick great customer service experience.

Thumbnail of user tracyf87
TRACY F.
2 reviews
0 helpful votes
August 26th, 2014
Verified purchase

Easy ordering process. I wish the product had more information on dimensions and additional photos, but seems like it will work. Looking forward to see the quality of the burner.

Thumbnail of user richardb821
Richard B.
1 review
0 helpful votes
April 1st, 2020
Verified purchase

The site is well-designed and easy to navigate. I called with a question the other day and the person was extremely helpful

Thumbnail of user kellyn49
Kelly N.
1 review
0 helpful votes
May 26th, 2014
Verified purchase

Your shipping is outrageous!!!! For what I had to pay I would expect them to come next day..not ups ground!! If you adjust to a more reasonable rate I will certainly shop here when I need additional replacement parts..if not I will search elsewhere and check shipping prior to getting that far into the purchase.

Thumbnail of user heleng330
Helen G.
1 review
0 helpful votes
August 25th, 2020
Verified purchase

Looking forward to the new grill cover. We received the cover and it fits perfectly. So glad we found it and purchased it from you.

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