• AxisCapitalGRP

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Overview

AxisCapitalGRP has a rating of 4.17 stars from 6 reviews, indicating that most customers are generally satisfied with their purchases. AxisCapitalGRP ranks 15th among Industrial Equipment sites.

  • Service
    1
  • Value
    1
  • Shipping
    1
  • Returns
    1
  • Quality
    1
How would you rate AxisCapitalGRP?
Top Positive Review

“Efficiency is also required in handling such machines”

Iva L.
2/17/15

Efficiency is also required in handling such machines. They cost money to operate and each minute, whether idle or not, means cost for the owner or renter. And unless your equipment is in tip-top condition, the project will not go according to schedule and within budget. Axis must know that as an expert provider of such products; otherwise, it would not be where it is now.

Top Critical Review

“Lost my business, thanks to AXIS Capital Group, Singapore!”

Kirsty P.
10/8/14

Lost my business, thanks to AXIS Capital Group, Singapore! I am writing this to make you all knowledgeable of so many complaints I have against this company. In June 2013, I purchased a new Caterpillar 312cl excavator from Axis Capital Group, Singapore for 82000 plus VAT and interest on the finance. The computer went in the machine. The side door fell off it; the starter went in it; the batteries went in it; the track adjusters went in it; the ignition went in it; the alternator went in it; all within a year of purchasing it. Axis refused to fix the machine. It was minded like a baby, polished and waxed once a week, greased every day, oil changed and all filters every 200 hours. In May 2014, I purchased a Cat 320c used from Axis Capital Group, Singapore. They told me the machine was purchased new by a reputable company in Jakarta, Indonesia. I was told by Axis that the machine was a 2004 model with 6800 genuine certified hours and that it had never dug a hole in the ground. It was used with a grab on it lifting recycling materials. The machine was delivered to me after Axis resprayed it and within an hour of delivery, it overheated the engine and hydraulics. I rang them and they didn't believe me. They refused to send out a fitter. I waited 2 days for a fitter. Eventually after a new thermostat, cleaning the whole cooling system coolers, radiators and replacing new pipes for the air-con under the cab, we eventually solved the problem on the overheating. Then the fuel filter failed and the air filter and all filters failed. This was within a week of purchase, after cat allegedly fully serviced the machine. I found out that cat did not service the machine, and then it started to blow hydraulic pipes. One by one, it blew off all the hydraulic pipes and became unsafe to work so I had no other choice but to park it and hire a machine in to do the work my own machine was meant to do. I then found out that my 2014 machine was actually a 2001 machine and that it had been clocked by 500 hours. This is clearly a fraud! I also found out that this machine never worked for any company in Jakarta, Indonesia, another scam from them. It was actually purchased by the Axis dealer in an auction in Bangkok, and I had been told a pack of lies by the salesman whom I trusted. The third machine was a Cat 312bl excavator which I had for 9 months and one day, I was operating it and it caught fire and burned itself out past fixing. It had overheating problems all along from the time of purchase and Axis, once again refused to fix it, mainly because they didn't know how. Like all the other problems I had with Axis' machines, they didn't know how to fix their machines. I have lost my business and I want to be compensated by Axis for it. Their lies and breach of my human and consumer rights will not be overlooked. If it means I have to travel to their headquarters and protest, I will be compensated for the damage they have put on me. My credit history is ruined. I can never buy land or get a mortgage because Axis sold me bad machinery that I couldn't pay for because it broke down. This should be a warning for everyone not to deal with Axis Capital Group, Singapore!

Reviews (6)

Rating

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Thumbnail of user ival1
1 review
1 helpful vote
February 17th, 2015

Efficiency is also required in handling such machines. They cost money to operate and each minute, whether idle or not, means cost for the owner or renter. And unless your equipment is in tip-top condition, the project will not go according to schedule and within budget. Axis must know that as an expert provider of such products; otherwise, it would not be where it is now.

Thumbnail of user rosew26
1 review
0 helpful votes
February 12th, 2015

You just envy companies like Axis which now located in Jakarta whose business it is to sell and rent out such equipment that run our industries. We don’t call them prime-movers for nothing. Most of us can only dream of collecting tiny scale-models.

Thumbnail of user brettw9
1 review
2 helpful votes
January 28th, 2015

Axis Capital Group now in Jakarta – For All Your Construction Equipment Needs

With the fast pace of development not just in Asia but throughout the Middle-East, Europe and America, the need for reliable construction equipment has grown. Project managers requiring heavy equipment are always on the look-out for excellent suppliers of equipment that can deliver the best products and service. Axis Capital Group could be the final destination for many of these project managers.

A company located in Singapore, Axis Capital Group now in Jakarta sells and leases out construction capital equipment, ranging from cranes to excavators and other similar or related light and heavy construction equipment. It is a multi-line dealership that can provide dependable service for its clients' construction project equipment needs.

With its strategic location in Singapore, which is a bustling port in Southeast Asia, Axis Capital Group assures its clients of efficient delivery of its top-quality products. The company's corporate structure also allows it to operate with great flexibility and with low overheads, making their prices highly competitive in Asia as well as globally.

Axis Capital Group can provide a wide selection of new and used machine units on sale or rental basis. The equipment delivered is assured to be dependable and cost-effective for the prospective owner or user, especially coming from an asset management company that guarantees delivery of full service to its valued clients.

Axis Capital Group carries the following impressive line of reputable equipment manufacturers globally recognized as leaders in the industry:

• American Crane
• Badger Crane
• Bobcat
• Bomag
• Bucyrus-Erie
• Case
• Caterpillar
• Clark Michigan
• Dresser
• Dynapac
• Euclid
• FMC
• Grove Crane
• Ingersoll-Rand

No need to look somewhere else when you can have the best products as well as the excellent service that goes with them. Whether you operate in Asia or any part of the world, you can depend on having a reliable partner for your construction equipment need in Axis Capital Group.

Thumbnail of user sariek
1 review
0 helpful votes
February 6th, 2015

A Review: How Singapore has Helped Axis Capital Group Succeed

Singapore used to be a backwater port city back in the late 19th century when Asia was still predominantly littered by colonies of European countries such as Britain, Spain and Holland. Located within the crossroads of major sea-lanes leading to China, Japan, India and Australia, it is strategically positioned to provide easy access to products and hired labor which are in demand not just in this part of economically-dynamic Asia but throughout the whole world.

Even if Singapore is small compared to most countries in Asia, it stands as a testimony to modernity, efficiency and progress. Any individual or enterprise that has benefitted from its highly efficient social and economic policies and strategic location stands to benefit a significant amount of success as proven by the many who have done business or worked in the city.

Establishing itself in this prime port city of Singapore, Axis Capital Group has reached out throughout the entire globe for companies that have heavy capital equipment requirements. From machines needed to build skyscrapers to roads, bridges and other infrastructure projects, Axis can deliver units to any port of destination at low costs and with efficient and quality service to boot. This is another proof to the efficiency for which Singapore and its people are famous for.

In spite of the economic and social challenges that Singapore is facing today, it remains a top contender in the developed countries in Asia. Throughout the years of its early development into an efficiently-run nation under Lee Kuan Yew, the city experienced a great influx of foreign investments, overseas labor and foreign tourism. It own growth as a highly modern and urbanized city owes much to local and foreign construction firms that built up its landscape and skyline into what it is now. Axis Capital Group had its share in the development of Singapore in the recent past. Today, it continues to provide the same professional excellence not just to Singapore but to the entire global community.

With its experience and its vision to spread to more nations, Axis Capital Group strives to maintain its capability to provide highly-reputable brands of quality products and service. As the economy improves for all nations concerned, whether in Asia or in other parts of the world, the company will remain vigilant in seizing opportunities for growth and innovation of its capabilities as a capital equipment supplier.

Become a part of this concerted effort to raise the worlds economy to greater heights by imitating the ways Axis Capital Group has done business particularly in Singapore, Jakarta and within Southeast Asia. Seeing the company perform within its main area of operations, one can get a front-seat view of how efficient companies do it better than the rest. Better still, be a beneficiary of its highly respected service by seeking their help for your equipment needs and see firsthand what we are talking about.

Thumbnail of user xiahey
1 review
1 helpful vote
October 1st, 2014

Write your review to help otheAxis capital Group, Singapore Review

In 2013, I purchased a 2012 new freightliner classic with a c-15 acert engine from Axis Capital Group, Singapore. The truck was transported all the way to Jakarta Indonesia, it ran ok for two years with the exception of both turbos blowing about once a year which I know now is an over pressuring issue these engines have, noticed as well in repeated air compressor failures. This truck was brought to the dealership; it was purchased at every third week for an expensive oil change and complete inspection, "all documented".

My complaints started beginning year three the unit gave a dirty oil sample; this was questioned but disregarded by mechanics as an oversensitive sample machine. Truck then blew both turbos, this was covered under warranty and diagnosed as the culprit for oil sample. Three days later truck began to smoke considerably, brought unit back in and told engine was dusted due to a faulty CGI pipe which was a freightliner part not covered by their engine or exhaust warranty. The pipe had a hole and had taken in dirt which first caused turbo failure and the engine failure.

$******* on my dime and two months down time due to a strike at AXIS and I was running again, personal expense to me was $******* with down time and repair. OK much smarter now, I put extended warranty on the engine, began replacing CGI pipe every 7 months and fabricated a shield for the CGI pipe as Freightliner advised if I attempted to relocate pipe to a better place warranty would be invalidated. The Unit went back to First truck every third week for the next year with specific instructions to oil sample every change and inspect all aspects of CGI pipe every service, again this Is documented.

Almost a year to the day the truck gave a dirty oil sample, I followed this up with mechanics at Freightliner and advised I thought I was getting dirt in air system again, they advised this was not the case and all was fine. Two more turbos 8 days later and again I insisted there was something wrong, again advised all piping checked, air pressure tested and passed. Back to work. 4 days later truck began to smoke and knock.

Floated on my dime back to First truck Edmonton where it was diagnosed that I had "dusted" my engine again due to a faulty CGI pipe, cat was not covering the engine again and freightliner even though the pipe was under warranty, would not cover it because it had been rubbing against the fabricated shield they had been instructed to inspect, and on the customer report passed on a bi-weekly basis.

No action had been taken legally on my part, it's because again I was on the hook for engine replacement and down time now totaling approx. $2******* in two years. The only avenue I can take is give a warning to all possible about one or two truck operators in the province, Unless you have very significant buying power, your warranty is not worth the paper it's printed on, if anyone feels this is slanderous in any way please take me to court, as legal aid will be the only way I am able to represent myself against one of the biggest players in the trucking game today.
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Thumbnail of user kirstyp2
1 review
1 helpful vote
October 8th, 2014

Lost my business, thanks to AXIS Capital Group, Singapore!

I am writing this to make you all knowledgeable of so many complaints I have against this company. In June 2013, I purchased a new Caterpillar 312cl excavator from Axis Capital Group, Singapore for ******* plus VAT and interest on the finance. The computer went in the machine. The side door fell off it; the starter went in it; the batteries went in it; the track adjusters went in it; the ignition went in it; the alternator went in it; all within a year of purchasing it. Axis refused to fix the machine. It was minded like a baby, polished and waxed once a week, greased every day, oil changed and all filters every 200 hours. In May 2014, I purchased a Cat 320c used from Axis Capital Group, Singapore. They told me the machine was purchased new by a reputable company in Jakarta, Indonesia. I was told by Axis that the machine was a 2004 model with 6800 genuine certified hours and that it had never dug a hole in the ground. It was used with a grab on it lifting recycling materials.

The machine was delivered to me after Axis resprayed it and within an hour of delivery, it overheated the engine and hydraulics. I rang them and they didn't believe me. They refused to send out a fitter. I waited 2 days for a fitter. Eventually after a new thermostat, cleaning the whole cooling system coolers, radiators and replacing new pipes for the air-con under the cab, we eventually solved the problem on the overheating. Then the fuel filter failed and the air filter and all filters failed. This was within a week of purchase, after cat allegedly fully serviced the machine. I found out that cat did not service the machine, and then it started to blow hydraulic pipes. One by one, it blew off all the hydraulic pipes and became unsafe to work so I had no other choice but to park it and hire a machine in to do the work my own machine was meant to do.

I then found out that my 2014 machine was actually a 2001 machine and that it had been clocked by 500 hours. This is clearly a fraud! I also found out that this machine never worked for any company in Jakarta, Indonesia, another scam from them. It was actually purchased by the Axis dealer in an auction in Bangkok, and I had been told a pack of lies by the salesman whom I trusted. The third machine was a Cat 312bl excavator which I had for 9 months and one day, I was operating it and it caught fire and burned itself out past fixing. It had overheating problems all along from the time of purchase and Axis, once again refused to fix it, mainly because they didn't know how. Like all the other problems I had with Axis' machines, they didn't know how to fix their machines. I have lost my business and I want to be compensated by Axis for it. Their lies and breach of my human and consumer rights will not be overlooked. If it means I have to travel to their headquarters and protest, I will be compensated for the damage they have put on me. My credit history is ruined. I can never buy land or get a mortgage because Axis sold me bad machinery that I couldn't pay for because it broke down.

This should be a warning for everyone not to deal with Axis Capital Group, Singapore!

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