• AVAST Software

AVAST Software

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Overview

AVAST Software has a rating of 2.2 stars from 64 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about AVAST Software most frequently mention customer service problems. AVAST Software ranks 33rd among Antivirus Software sites.

  • Service
    14
  • Value
    13
  • Shipping
    9
  • Returns
    10
  • Quality
    14
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
7
2
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How would you rate AVAST Software?
Top Positive Review

“A lot of interesting and efficient features”

Anis B.
2/22/22

Hello, I have bought Avast Ultimate from their partner avast-tn.com. And I have discovered à lot of possibilities of configuration for many interesting Avast security features. Easy to use, easy to install. The mimic VPN protocole make my connection not being interrupted and I have access to all my favorite website! Tuneup makes my pc goes faster. Simply great!

Top Critical Review

“The worst when trying to cancel Avast Software!”

Matthew W.
2/22/24

I had used Avast Software for several years, but then the price of their product went up substantially and they kept trying to sell me new products. When I called customer service, the guy was a pain in the you know what by trying to question why I was cancelling my subscription and why their products are so much better than others. Newsflash to their customer service: THE CUSTOMER IS ALWAYS RIGHT AND CUSTOMER SHOULD DO WHAT THE CUSTOMER REQUESTS WITH NO QUESTIONS ASKED! Plain and simple! The person I spoke with finally got my message after I repeated it numerous times while talking over him and refunded/cancelled my annual subscription. I highly suggest to not ever start with a subscription to this company for any product, even if you think it is the best.

Reviews (64)

Rating

Timeframe

Other

Thumbnail of user anisb18
1 review
0 helpful votes
February 22nd, 2022

Hello, I have bought Avast Ultimate from their partner avast-tn.com. And I have discovered à lot of possibilities of configuration for many interesting Avast security features. Easy to use, easy to install. The mimic VPN protocole make my connection not being interrupted and I have access to all my favorite website! Tuneup makes my pc goes faster. Simply great!

Tip for consumers:
Choose your own peronnal files that you want to protect with anti-ransomware feature. See with device is on your network using wifi protection

Products used:
Avast Ultimate

Service
Value
Returns
Quality
Thumbnail of user lilitham
2 reviews
0 helpful votes
March 24th, 2022

Used it for a couple of years and the free version works powerfully like the other paid antivirus tools

Thumbnail of user benardl
4 reviews
2 helpful votes
June 22nd, 2020

Avast antivirus is so far my best software on phone and computer it works smart and it's easy to use.

Thumbnail of user princea32
3 reviews
0 helpful votes
May 23rd, 2019

Performance:
Avast's first defensive layer is traditional signature-based scanning that compares files to known malware. The second layer monitors activity and code snippets to look for indications of a malware attack. Finally, anything suspicious gets sent to Avast's cloud lab for analysis, and if it is confirmed as malicious, a new malware signature is sent out to the company's 400 million users.

Security and privacy:
Avast's SafeZone secure browser, part of Free Antivirus, can keep your wallet secure by limiting add-ons while blocking ads and suspicious sites. Its Bank Mode isolates the browser from the rest of the system to thwart nosy malware.

Thumbnail of user miah66
1 review
3 helpful votes
January 16th, 2020

In my opinion, Avast antivirus is one of the best. I've tried it after I read the article https://thinkmobiles.com/blog/best-anti-spyware/. It helps to protect my computer from malware, spyware, has active and passive scanner self-protection and automatic updates. Avast cleaned the drive and managed to find every single problem.

Thumbnail of user shureno
39 reviews
70 helpful votes
December 1st, 2018

As the title suggest, it is the best "free" virus software out there that you can own for absolutely nothing. And yeah it is completely free, no hidden charges or anything suspicious like that. I like honest transparent companies & it would be nice if everyone operated like this.

I have since then become a premium subscriber & have renewed my license 3 times now. It's just that good. Ofc I've added on some extra features such as their VPN service which is great & works the way it's supposed to. No problems with it at all, & I find the uses for it are vast, so the price is justified. If you like privacy when on the WWW then you should consider this, but then again I also switch between this & OpenVPN, both are great for what they do.

Out of all the virus softwares out there, & believe me there are many, I feel Avast out does it's competition. Plenty of times where I've been directed to infected pages that with other programs I would've been Fk'd. & the repair to fix those problems I'd rather not fork the bill for. So I want to personally thank this company for that. It is very easy to use infact you don't really have to do anything literally, as it just does on it's own. So you can browse with ease & peace of mind knowing that your every click is covered by a robust virus killer.

I use to think the license cost was quite high, especially when you start adding on other features like a VPN & such, it can go into the hundreds literally, but I've since changed my mind. I feel that a company who tirelessly goes to work everyday to protect it user's by continually updating their software to counter present & future threats is worth supporting. You protect me I will in-turn protect you through financial means.

Products used:
Avast Premium & Secure line VPN.

Service
Value
Quality
Thumbnail of user swammid
4 reviews
7 helpful votes
December 27th, 2019

I have used this in the past with windows 7 64 bit it work perfect and helps a lot to secure my pc from threats.

Thumbnail of user glenno8
4 reviews
9 helpful votes
February 8th, 2016

The FREE version of Avast works great! The paid version is even easier to use. Whichever one you choose, you can't loose. The FREE version is only available to home users. Businesses need to purchase the product.

In ten years of use, I have yet to get a single virus on my computer! That's great protection.

Service
Value
Quality
Thumbnail of user thomasc52
7 reviews
23 helpful votes
February 28th, 2014

Excellent anti-virus program! Not a big name like Mcafee or Norton, but does a hell of a lot better job than both combine! Plus it doesn't eat your CPU.

Thumbnail of user ultimasoulnix
7 reviews
22 helpful votes
June 8th, 2015

It detects most computer threats and it does its job well

Thumbnail of user raselr
2 reviews
0 helpful votes
June 13th, 2015

Free download free software for Windows PC.

Thumbnail of user almah11
5 reviews
2 helpful votes
July 19th, 2015

The best anti virus i've used so far.

Thumbnail of user jerryn11
5 reviews
12 helpful votes
March 11th, 2013

I have used Avast for many years now. I have had Norton preinstalled on computers I bought and it didn't take long for me to figure out that Avast was much better and to dump Norton. Although I use the paid version, I used the free version before and never had any problems with it. Since I recommend avast to family and friends many of them are using it and none of them have had any problem.

Thumbnail of user jamesl84
3 reviews
211 helpful votes
Thumbnail of user nickd14
10 reviews
53 helpful votes
December 17th, 2012

I've been using the Avast free edition since maybe 2002 -03(so a decade now). Back then I was looking for a version that would run on Windows 98,2000, and i think XP (it was many different computers. I tried both AVG and Avast. AVG had a hard time with windows 98, while Avast worked smoothly across all of them. I have since ran Avast on all of my computers and suggest it to family if they are in need of an antivirus. None of the computers in my home have had any virus for about a decade now. We do web surf and download a lot, so Avast has definitely had its work cut out. I will continue using this software as long as its free.

Thumbnail of user yevl
3 reviews
6 helpful votes
January 25th, 2013

I downloaded the trial version and have been fully satisfied with it. Works better than others AVG included. Would definitely recommend.

Thumbnail of user frankc1
114 reviews
844 helpful votes
December 21st, 2011

Just purchased the top-of-the-line software package. Much more comprehensive than the 'free' download, which is now apparently much more limited than it was previously. So far I find this equal to, if not superior to AVG. A close friend had a few terrible viruses embedded in his 32. Exe files, and AVG identified them but could not remove them. Avast did remove them, and found a few other issues that AVG had not even identified. This product has a long history of very good reviews as well.

Thumbnail of user jordana10
2 reviews
4 helpful votes
March 20th, 2013

It's the best antivirus on the web and it's available for free. I use it for a couple of years and have no complaints. Pc works fast and antivirus keeps blocking viruses. I think I will go for paid subscription

Thumbnail of user josha17
26 reviews
80 helpful votes
December 13th, 2013

Yet again another great anti virus software! Avast rocks!

Thumbnail of user adamn2
1 review
1 helpful vote
July 21st, 2012

I am a Network Admin and I fix or install computers for friends and family in my spare time. I have been fixing computers and networks since 1998. I find Avast to be the the best anti-virus program, especially since I first started using it when I received a 14 moth free trial. I believe they still offer anti-virus software at no cost for one year. I also purchased their Internet security program for a very low fee. It is a great program. I have used many other programs i. E. Bull guard, Norton, McAfee. However Avast seems to be the best especially since the first 14 months were no charge. Once I purchased the anti-virus software and the Internet security program for home use it came with a licence for three computers.

Thumbnail of user jesseg
31 reviews
223 helpful votes
June 6th, 2010

Free computer antivirus program. Avast allows home users to have a free copy of there great software. The best part is they offer consistant updates, keep your computer safe, and allow you to have it all free.

I have used avast home edition for years and never had any trouble. After you visit the site and download the program, you simply register and you are good to go.

If you don't want to buy an expensive antivirus program and then have to renew it every year, give avast a try. It's FREE, and better than most you pay for.

Thumbnail of user jonm3
1 review
1 helpful vote
January 27th, 2010

How can u beat free? Love it and rocks

Thumbnail of user armenb
85 reviews
395 helpful votes
November 8th, 2009

Sorry it is avast.com!

Finaly I found the right protection for me. I tried it for free and then purchased it.

There are two things to be aware:

1. You must to uninstall all other antivirus programmes (you will be temporary off guard).

2. After purchasing the product I started and continue receiving promotion for other products by them ( but I can live with that).

1 rating was submitted through the Sitejabber Browser Extension or converted from reviews due to lack of content.

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