Authorize

Authorize.net made it easy for Pampered Whiskers to accept payments on our BigCommerce website. Every time I have reached out to their customer service team, they have been very helpful. Each time I have called, I am able to get a live person within less than a minute. They are very efficient and empathetic. I would highly recommend authorize.net.

I am a business owner, I started with PayPal, Stripe, Square, ProPay, etc.
Authorize.Net is probably the only credit card processor around with full customer support, 24-7. You speak with real people. You don't speak to a computer or you don't need to send thousand of emails in order to get an answer, you speak with real people/ real customer support 24-7. You don't find this support anywhere else.

I previously entered a 1 star review for this company, but wanted to come back and change this after they resolved my situation. To avoid too many details, there was a payment processing error and was calling to obtain a refund. Apparently, I called "Evo Payments" who handles some of their payment processing. They are who the "1 star" review should be given. They are the WORST company I have ever done business with. If they continue to do business this way, they will not be in business very long. The last representative I spoke with at Evo actually new what he was doing and forwarded me to Authorize.net customer service. These guys were excellent, and were able to handle my query in a matter of seconds. They also provided me with their contact info so I can contact them directly instead of going through the "Evo Payment" customer service line. Thanks again Authorize for making this so helpful! You guys may want to do business with a company other than Evo they are absolutely terrible, and probably a reason for so many negative reviews.