AussieCamera

If you purchase from this company do not expect to get what you see in the attached images or description. You will be very disappointed as I was. If you are after customer service with the Sydney number list on their web site and the same given to me by email it will never be answered just an annoying voice message to ring back later. Then if your frustrations run so high that you consider returning the goods, think again as its an American address with a list of requirement to even start a refund. My advise, find a genuine Australian supplier that you can ring and talk to. Buyer beware... David

Avoid this company. They advertise goods that are not as sold for example proclaiming they are brandnew' Then hiding refurb in small print. I didn't notice this until I had paid through PayPal. I tried to contact them but the Perth phone number is just an answer message. No one ever responds. They then do not give a straight answer by email. They still took the money although I cancelled transaction and had confirmation. They avoid you and your requests for refunds. Do not be fooled by the high star ratings it is likely these are a scam. As I didn't provide 4 stars when I purchased however it shows my transaction as a 4 Star award to the company. Also check out the scam website. There is very questionable practices being promoted by this organization. I now have to endure a lengthy chase for a refund via my credit card company. Avoid. You have been warned

Aussie Cameras ships from the US and fraudulently presents itself as Australian company. I purchased a camera having been led to believe it was from an Australian company, and so the camera would be covered by Australian Consumer Law warranty protections.

I cannot use this camera for work if it is not covered by warrantees ensured by the Australian Consumer Law. To cancel the order before it shipped, I: attempted to contact the seller by phone and email with no response; seller's email registered with Paypal bounced; and I sent an enquiry through PayPal requiring a refund. Despite all my efforts to cancel the order, it was still sent. I have just paid $61 in postage to return the camera, and am waiting for the refund via Paypal.

First up, I never actually bought anything off these guys so I can't say for sure that they are scammers but they definitely made me suspicious enough not to bother with them. I found a camera I wanted that they were selling for a very reasonable price so after I looked at at a few positive reviews, I decided they seemed legit.

First red flag was after I had submitted my credit card details and my bank suspended the account due to "suspicious activity". After doing a bit more research I discovered that they're not Australian at all, they're actually run out of New Jersey. Another red flag. I tried calling them numerous times but the number listed on their website only gets you a recorded message saying no one is available and to call back later. They also didn't respond to emails. I've also found out that they hide their online identity. Most online retailers will make some effort to be transparent but these guys don't.

I ended up cancelling my credit card. They might be legit but I strongly suspect they're dodgy and their prices are too good to be true. My advice would be to save yourself the headache and find a real Australian distributor.

When choosing which company you're going to spend your hard-earned money with, please take some time to consider the following:

1. Margins on consumer electronics are very slim, so if someone is selling products for far less than other retailers, the products are going to be GREY IMPORTS with no Australian Warranty and you will have no protection under Australian Consumer Law.

2. You can confirm whether it's an Australian business by looking for an ABN. Fake Australian businesses like AussieCamera don't have ABNs because they are not Australian Businesses. They are overseas companies that purchased a domain name with the word 'Aussie' or a derivative of 'Aussie'. REMEMBER - NO ABN MEANS IT'S NOT AN AUSTRALIAN BUSINESS

If the price seems too good to be true, then it is. Don't be cheated because you've seen a good price. Pay RRP (or close to it) and support your local retailer. Keep your money in Australia, instead of sending it overseas.

Bought a dji spark, should have known something was up when opened the box to find I had been supplied an American power lead with a travel adapter. Battery died within the 1st half hour, returned to dji victoria service centre but they informed me my serial number of the drone was in fact the american model not the australian - I was fuming.
Opened up a paypal dispute, tried ringing the suport but I just get disconnected

PLEASE AVIOD THIS SITE PAY A BIT MORE AND BUY FROM A BRICK AND MORTAR STORE