Overview
Atom has a rating of 3.9 stars from 857 reviews, indicating that most customers are generally satisfied with their purchases. Atom ranks 2054th among Software sites.
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Exciting amount of entries and great participation from all. ROI on a program such as this is great, especially for someone looking to get a great bang for their buck.
Results beyond my expectations! Customer service is phenomenal! Received 7x's more suggestions that I expected! So happy with this service that I just launched a Logo contest! Kudos Squadhelp!
I loved all of the participation. I do wish that some of the early entries would have stayed involved. Overall, I have no suggestions. It is a fantastic business model. Thank you.
The experience was good. I wasn't completely satisfied with the options provided, but it gave me some ideas to come up with a modified version from the suggestions.
We had a few hiccups with our contest. There were a few problems with the website and messaging, but we were able to get some crowd source help that was great for our business.
As always, the experience is amazing and we are VERY happy with the results...this was our third contest and we are submitting another one in the next few days. Thank you.
Ended up with a satisfactory name but not something exceptional. My final 3 names included 2 of my own names, 1 of which beat the provided names in the audience testing.
It was a great experience...would definite recommend! Contestants listen to feedback and get back to you quickly...Thank you! And we had over 425+ entries!
Very good service but I'm not happy that you don't disclose all of the potential fees up front. You continue to bring up more and more fees at each step of the way. Totally not cool!
Squadhelp did a great job of supplying a lot of designers--we got a lot of entries! That's what mattered the most to us. This was much better than any other service we have tried. Thanks!
It was a bit confusing when entries disappeared. Would be nice to know when that happens and why. I took exports a couple times a day and then noticed missing entries that way.
It was easy to use and flexible when we needed to extend our contest. I would use again for a product naming project. I have and would recommend the site to other peers.
The company name contest helped in narrowing the avenues/ideas.
Even if a perfect name is not found, there is enough "raw material" to come up with a good name yourself.
Thank you, Squadhelp for helping me. I have received an overwhelming number of ideas (998!). I have checked even more outside of the contest but had to come back to Squadhelp for the right one!
The experience was good. It took a while for the winner to get us what we needed, but we worked together to make it happen. The help I received from the squadhelp staff was wonderful.
Notified all the way through of steps we should take to get the most out of the contest and good services offered post contest to get set up effectively. Would use again
We were impressed with the number of entries in the first 24 hours. We also were able to engage with a number of Creatives who continued to give additional ideas.
The pricing tactics, though, were frustrating. When first ordering, we were offered an extra $30 off, but then when checking out, the option was not given. On a chat line, the person on the other side said that they never give $30 off, but they could do $25 off deal.
Later, immediately after the contest, we were sent an email about a super low price for SquadHelp for them to file a trademark on the name we chose, but when checking out during purchase of this additional service, the link did not give us that same low price, but ratherr showed a higher price. When reaching out to Customer Service to ask about it, they said that they had discontinued that price over a month prior, which is strange since we had just received an email with the super low price. So, I decided against hiring them for the trademark application.
This pricing strategy/approach is why my referral recommendation is lower than it would have been. If SquadHelp changes these tactics, I would give them a higher rating.
Very easy experience. Easy to navigate and use. Great customer service and support. They're there during challenges and will help you to get the best outcome.
In the end, I found my name myself, but using a proposition of the contest. So I gave Victory to this proposition but the contest itself did not reach its target.
The instructions that mentioned to create a short list didn't actually say how to do that by selecting the "I Love It" option, I looked for a specific shortlist option for a while until I just decided to try clicking that option to find that it gets added to the shortlist.
Our platform offers much more than a typical crowdsourcing experience. From Machine Learning to Audience Testing to Comprehensive Trademark Validation, you receive best in class support for your branding projects in addition to working with world's largest and most creative naming community. We are headquartered in Hoffman Estates, IL (suburb of Chicago).
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members