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    Asos.us

Corporate Values

Overview

Asos.us has a consumer rating of 3 stars from 2 reviews indicating that most customers are generally dissatisfied with their purchases. Asos.us ranks 643rd among Women's Clothing sites.

Positive reviews (last 12 months): 50%
Positive
1
Neutral
0
Negative
1
View ratings trends
How would you rate Asos.us?
Top Positive Review

“I love ASOS!”

Kierra H.
5/21/20

I've been shopping with ASOS for 7 years now and they never disappoint! I've only ever had 1 issue recently where my package was lost by the FedEx driver but that wasn't ASOS fault. ASOS then sent me a whole new package express shipping. They respond fast and delivery is always on time. I shop here because they provide good quality in clothes & also their service. I will always be a loyal shopper.

See positive reviews
Top Critical Review

“Dont waste your time or money”

Lizadora A.
6/6/20

It's been three weeks since I returned the wrong items they sent me, no refund has been made. Tried emailing customer service every single day and nothing.

See critical reviews

Reviews (2)

Rating

Timeframe

Other

kierrah3
2 reviews
1 helpful vote
May 21st, 2020
I've been shopping with ASOS for 7 years now and they never disappoint! I've only ever had 1 issue recently where my package was lost by the FedEx driver but that wasn't ASOS fault. ASOS then sent me a whole new package express shipping. They respond fast and delivery is always on time. I shop here because they provide good quality in clothes & also their service. I will always be a loyal shopper.
lizadoraa
1 review
1 helpful vote
June 6th, 2020
It's been three weeks since I returned the wrong items they sent me, no refund has been made. Tried emailing customer service every single day and nothing.

Q&A (0)

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Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?

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