• AskNow

Overview

AskNow has a rating of 1.8 stars from 130 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about AskNow most frequently mention customer service, credit card, and minute reading problems. AskNow ranks 126th among Psychic sites.

  • Service
    52
  • Value
    53
  • Shipping
    36
  • Returns
    37
  • Quality
    49
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
7
2
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What reviewers want you to know

Positive highlights

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Critical highlights

  • This place has the worst physics and customer service ever!
How would you rate AskNow?
Top Positive Review

“Excellent experience”

Heather C.
3/24/15

I have been a member of AskNow for a little over a year now. From a consumer point of view I think I have been lucky because I have found 3 psychics I like to talk to, although only 2 of them are still there: Love Raine and Clarissa. I do not get junk e-mails from AskNow although I occasionally get free minutes from Clarissa or one of their other elite psychics, which is nice because they are more money. Yes, I am aware those emails are "stock." That's fine. I try to stick to my membership minutes but I have to say that Clarissa is really accurate so sometimes I splurge. Raine is very honest and I don't always like what she has to say, but at least she's nice about it. I'd rather have the truth anyway. I have never felt pressured to stay on the phone or been told I HAVE to call anyone back. From an "employee" standpoint the psychic that left told me that she was not happy with the way they wanted to structure her contract when renewal time came up and that's why she left. I still talk to her too sometimes as she still does some readings. I have not had to contact customer service so I can't comment on that.

Top Critical Review

“Scam”

Leyla g.
11/4/23

I called purchased 40 min for 40 dollars, took me 4 readings before anyone actually even talked to me. By then I only had 20 min. Called for my reading didn't hear a buzzer and my credit card got charged an additional 89 the first try, 1.00 for attempting it, and an additional 139.00 to verify if My card was any good plus an additional 8.99. Called to ask and the idiot James with his monotone voice made it seem like it was ok to continue charging my card. Said he didn't care if I wrote a review. Please if you're in need of a reading and go on this site, make sure ypu don't use a card they could continue to have access to. Your minutes will be up before anyone even starts your reading.

Reviews (130)

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Reviews that mention popular keywords

customer service (37)
Thumbnail of user lucym331
2 reviews
3 helpful votes
January 18th, 2022

My medium was good. She knew the first initial of my late loved one's name, without me telling her his name. She also said that he was calling me babycakes, which is a nickname he used for me. But this is a scam because I paid $30 for 30 mins and at about 10 minutes the session was suddenly and mysteriously ended. I never pressed the end session button and she was in the middle of typing. My bank called me later saying they tried to charge me an additional $90 TWICE. I also was logged out of my account and mysteriously could not get back in.

Thumbnail of user charleneg144
1 review
3 helpful votes
March 4th, 2022

I was told that I had free minutes for being a new client and that I would hear a beep when my free minutes were done… umm no I was charged over $1100. Ish… I was told this twice on my first initial reading then on my second. The only positive experience I had was with the psychic Jozette she stayed on cue with my reading. As for Oracle she was all over the place telling me information of other readings with celebrities and talking much about her own personal life… wasting my minutes… please be careful hence I was charged $13.99 a minute and never did receive any free minutes

Products used:
psychic reading

Service
Value
Quality
Thumbnail of user jaimies1
2 reviews
27 helpful votes
February 19th, 2014

I been fooled by this company AskNow.com same emails. Don't waste your time and space for your emails from them. People don't want to be cheated on false information. Their emails is like keep being the sane ones constantly then they try to change so it seems like a new email. People do not give your email to them. I did and I regret wasting my precious time reading emails from them. Now I am more careful and I know better from this lesson.Be smarter who you give your information to.

Thumbnail of user bris10
1 review
8 helpful votes
July 29th, 2015

I believed if at first, but reality hit when I checked my bank account to see they charged me 1,206 dollars! They never give a time crunch they just let you talk for endless hours and let you go broke!

Thumbnail of user barbaras38
1 review
9 helpful votes
August 31st, 2013

My experience with this web site was done on a whim. I was looking for tarot card readings just for entertainment. I am writing this review because I want to put my story out there. Not going thru any especially rough time. I decided to do the 5 minute free reading. I know the phone psychics make their $$$ by the amount of time that you are on the line. I called and immediately they try get all your info... INCLUDING your credit card #. Then they tell you about all the special rates and $$ amount of different time readings. I settled on the $20.00 reading for 20 minutes. A one time thing. They tell you when your time is up. So not to incur any charges on your credit card to just hang up on the psychic at that point in the reading.
I spoke with the Psychic Richard. A very kind
And compassionate person and I really enjoyed the reading. It was especially full of details to the answer to my question. About a week goes by and Im gearing up for this wonderful person I'm going to meet. Skeptical of course. A friend suggested that I see if there are any reviews about him. I went to his page and there were many wonderful mostly 5 star reviews. I'm quite impressed until I come to one review back in January of 2013. The girl spoke of her wonderful reading and of this person she
Was to meet... And a possible business opportunity in a specific field. Much
To my surprise her reading was almost word for word the exact description of my "Mister Wonderful". Also the business opportunity was also in the exact same field and s person with the exact same name was going to contact me. We had for this part of the reading anyway, the exact same prediction. I felt as though for a specific question you ask there is a stock answer given. I was extremely disappointed and felt that this was really deceiving. I called Customer Service and they were very prompt with their guarantee if not satisfied they would give you a ten minute reading with a different psychic. I was connected to a woman who meandered all over the place and said absolutely nothing that was the same as the other psychic. At the tone when they would start charging my credit cared I promptly and curtly thanked her and hung up.
My feeling is that Im sure there are genuine people out there that may be psychic, however do not believe that anyone can read another over the phone. Anyone sho is a good listener can pick up enough info and give "advice" and charge a FORTUNE doing it. I'm sure this charade of a readings cost me about $ 100. Because he dismissed the fact I said that I can't afford more time and kept right on talking of all this important stuff I need to be award of. At $8.00 am hour that is an hourly rate of $480. A good friend can listen and advise for free. If you have the extra money and don't mind wasting it, then this might be fun... OR deadly. No one knows the future and anyone can tell you what you want to hear. Or make things up... They always have a reason after the fact why the prediction didnt happen. My advice... if you are lonely and sad and depressed find a good therapist, a good friend and if you don't have either call a hotline for people who are suicidal. If things are that bad. You just need someone to talk to. Don't waste your money on any psychics. Speak to a minister and seek guidance. A person who genuinely cares about you will not bankrupt you during a low time on your life. Psychic are not the answer. Pray... Read the Bible and save your money. The website lived up to its promise and did provide a 10 minute reading which was totally lame. I still am $100. Poorer and still have no answers. Find the answers to your life situations somewhere else. Don't spend all your money and hopes on things that probably won't happen. You will be even more sad, angry, depressed and disappointed when you realized you wasted your money. These are my thoughts...

Thumbnail of user af133
1 review
6 helpful votes
July 20th, 2014

Terrible (sometimes rude and impatient) customer service. Fraught with glitches. Wouldnt reccommend. California Psychics i got on with fine.

Thumbnail of user jenr11
1 review
7 helpful votes
May 10th, 2014

If you're thinking about trying asknow, read my story and decide for yourself…

I was going through a very tough moment in my life. I was very vulnerable and needed answers. I decided to try asknow as a desperate and spur of the moment thing. The love of my life had decided he no longer wanted to be with me. I loved him very much and he was basically everything I had. I was extremely depressed and at my lowest.

I called asknow and was directed to a psychic, who according to the operator, was very honest and precise. I was crying sobbing as I told her my situation, and all I wanted was to know if I should let it go with my ex, or wait it out... but she avoided my question and told me she was going to help me recover my ex. She asked me to go to a grocery store and buy some things to put in my water and to read certain verses of the bible, and that it was going to cleanse my spirit. She promised this would bring him back in 1 week! She also had asked me to call her back every so often, and even though my minutes had ran out, I called her at $7 per minute (ridiculous, I know!) As vulnerable as I was, I did everything she asked. She was the only hope that I had… but I was desperate for results, so I stopped drinking the special water and reading the verses, and decided to try another psychic…

The second psychic also avoided my question and claimed that she was going to help me get my ex back. She asked me to go to the store and buy candles and write his name on them, and to call her back. But honestly I wasn't into that whole vuduu thing, or whatever its called… At that point I started to think that them saying "call me back" and avoiding my question is simply a way to get you to keep calling and spend my money! They knew I was vulnerable and would do anything…

Lastly, I was still lacking answers, still sad, still vulnerable, wasted my money, and I don't know why I did this, but in the month of January, I decided to give asknow a 3rd chance… I spoke to a third psychic, her name was Love Raine, who surprisingly answered my question with clarity! She told me "You will be back together in April. I definitely see it." At this point, I didn't know what to believe. I didn't want to base my hopes solely on something so superstitious… I finally cancelled my membership that month.

I prayed every single day for 6 months, without missing any days. My faith in God was everything I had left… When the month of April came around, I kept thinking about the 3rd psychic and what she had told me. Towards the end of April, things with me and my ex were getting a lot better, but we weren't together still. It wasn't until May 2nd, to be exact, that we finally got back together! And he said to me "I felt like we've been back together since April." Coincidence? I don't know. I'll leave that for whoever is reading this to decide…

I believe that it was God who did it. I prayed everyday for 6 months, and I lastly realized that I was being impatient and negative with my situation. We needed this time apart because things were very bad and we needed to figure ourselves out. Everything is wonderful between me and my BF now! The time apart turned out to be good.

Moral of the story? I rated this site 2 stars due to my money stolen and I felt like I was being taken advantage of because of how vulnerable I was. And even though that last psychic's prediction actually came true, I was praying everyday and it could've simply just been a coincidence. Like I said, let the reader decide…

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About the business

Get live psychic readings by phone with free psychic chat at Asknow.com. Top ranked elite psychics are waiting to provide you with accurate readings, love and career advice. New customers get a free psychic reading.

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