I've ordered several miners from Asicminermarket and every single one of them was delivered within just a few days. Their customer service and communication are excellent. I love this company and trust them 100%. I highly recommend them.
I ordered a Innosilicon A10 Pro 720 MH from them. They were very quick and had it delivered within a week. Their customer support helped in the setup while answering to all my queries on WhatsApp. Totally Legit!
Do not purchase without paypal. You will thank to me later on. I received the used miners in few days but all miners were in bad condition. First there were so much dusty, bird $#*! and other materials on them. I clean up very gently but that didn't enough. On 3rd day after start runing the miners, I shutted down immediately. There were very weird bad noise looks like it's going to to be died and I've checked the plug and socket were burned. I think the seller stopped using paypal because of complaints. He doesn't like complaints but he have to think about that before start selling faulty item in brand new price. My suggestion to all, do not buy second hand from abroad without paypal. Stay away. Invest your money in different bussines. See the pictures. All miners in same bad condition. I only using one of them because rest of them doesn't work. I need to change fans because of weird noise like scream.
Recently i purchased a Zig Z1 Miner from Asicminermarket and i fould its premined.
Its all dust inside the miner, companyentire product is dusty. I can see the miner fans and chip full of dust. They gave me cheap from market. But buying used miner thinking as a new. I got cheated by this company.
I don't recommend.
Totally Fake! I had a recent experience with this website. They are being very irresponsible and not communicate in professional way!
It is completely waste of time and money!
So far I've made 3 orders. All of them came on time and were complete. Their support services are great as well. They answered my queries on email within hours. Definitely going to order again.
Innosilicon A11 ETH Miner arrived in good time from China to UK, I have tested the hardware to find no issues, Running for 2 weeks now on full power and making me some nice Hash. Thank you for the great service Asic Team
**WARNING! **
TERRIBLE VENDOR! SOLD US 10 VIRUS INFECTED ANTMINERS REQUIRING NEW CONTROL BOARDS TO CLEAN! NASTY VIRUS CANNOT BE FLASHED OUT! THEY INFECTED 4 OF OUR OTHER MINERS ON SAME NETWORK TOO, REQUIRING 14 NEW CONTROL BOARDS AND OVER 30 HOURS TO FIX ALL DAMAGE HE CAUSED! OFFERED NO HELP TOOK NO RESPONSIBILITY!
"SIMON" IS NO HELP, NO HONOR! ONLY OFFER TO SELL MORE PARTS FOR FULL PRICE! BAD SELLER! DO NOT USE!
Such a rubbish. I purchased Baikal miner from them but did not receive yet. Even they are not replying to me. What i do. Invested but not getting my equipment. Just rubbish they are.
I purchased a dayun Z1 Pro from them and received it in 3-4 days. Some of the credit must go to DHL as well but I was very surprised at the speed.
Prompt responses and quick turnaround. I received the miners exactly as ordered. Their service is very good.
I ordered on May 11th. They said it would take 3-5 days to ship. It finally arrived on June 1, and in the interim they only replied to my emails asking for an update after I posted my initial negative review here on this site.
When it arrived, the fan grill on the front of the Z15 was dented such that one of the two fans didn't spin. Probably damaged in shipping. It was easy to fix, but was concerning in that if I didn't notice it, it might have burned itself out.
The power supply that came with it was visibly damaged, with dents in the box and one of the 12V power adapters coming out of it had been ripped apart. Running the Z15 with this power supply resulted in the power supply box becoming too hot to touch within just a couple minutes. In about 10 minutes, the 10 A fuse that I had installed to protect my house in case of a short burned out. Good thing, as evidently whatever electrical short was going on in that power supply may have started a fire otherwise. I emailed asicminermarket on June 3 and have not heard a reply since (now Aug 9).
I have a replacement PSU from eastshore. Xyz (which I paid for myself), who I've had repeated good experiences with (all new hardware). The Z15 from asicminermarket performed moderately well when combined with a working power supply.
However the worst problem I only recently discovered: it can't cool itself as well as its peers. It runs at least 10 degrees C hotter than its neighboring Z15s on the same shelf. And yesterday (Aug 8), it just quit working. The fans stopped spinning and it exceeded its temperature safety level of 110 C and shut off within seconds of being powered up.
I've emailed asicminermarket again to see whether they will honor a warranty claim but so far I have received no response.
Other minor issues include:
* Everything was *filthy* when it arrived. Black dust covered the PSU and Z15, inside and out. I suppose it to be soot or air pollution.
* A screw was missing in the Z15.
* The power cable they supplied doesn't fit my U.S. 220V outlet. Maybe not their fault, but specifying what I would be getting more precisely would have helped me order all the parts I would need so I wouldn't lose time and money after the miner (finally) arrived.
Overview
The company has garnered a mixed reputation among customers, with some praising its prompt delivery and effective communication, often highlighting positive experiences with customer support. However, numerous complaints regarding the condition of received miners, including issues with cleanliness and functionality, have surfaced, suggesting a lack of quality control. Additionally, delays in shipping and inadequate responses to customer inquiries have raised concerns about reliability and after-sales support. Overall, while the company demonstrates potential through timely service, significant improvements in product quality and customer care are necessary to enhance its reputation.
This summary is generated by AI, based on text from customer reviews
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members