Place an order and NEVER received it. No response or reply to emails! I feel scammed! DON'T ORDER!
I ordered a black colored wig from ashmary, I wanted a Blonde or ombre brown.I sent the black one back for exchange.and I haven't gotten it they want more money.for the Blonde.I want a refund ASAP. My proof purchase is the box I returned and tracking number is on it.I have added the one I wanted if not possible please send me my money back.thank you.p.s. Same wig different Color I love the products you had.but having a hard time with the customer Service. If you can't give me an exchange please return my money..
Overview
Ashimary Hair has a rating of 1.9 stars from 45 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Ashimary Hair most frequently mention and customer service. Ashimary Hair ranks 147th among Hair Extensions sites.
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello,
We are sorry to cause you any inconvenience. We will send an order confirmation email after the customer places the order. We will send the tracking number email to the customer after shipment. After the package arrives, we will send a pick-up email to the customer to ensure that the customer can know the status of the package in real time. After your package arrived at the local area, our express delivery partner tried to deliver the package to you many times. However, due to the failure to contact the recipient, the package delivery failed and was returned to the warehouse. We have refunded you.
We will continue to improve our products and services in the future and look forward to serving you next time. Ashimary wishes you all the best.