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Asda has a rating of 1.9 stars from 52 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Asda most frequently mention customer service, and head office problems. Asda ranks 109th among Grocery Delivery sites.
No positive highlights yet
I purchased the Delivery Membership at £6-50 per month, now I can order as required without a delivery cost, usually twice a week, it needs to be over £40 but that's easy now a days, I also get priority delivery, I can order up to 11pm and receive next day, can't be easier of more efficient
Only half my delivery was delivered, I got only half my refund a week later! Still fighting for the rest! Food is poor, fruit bruised, meat is dateline. Only used due to convenience but with half the food missing, it's no longer convenient so will avoid at all costs. Very poor since ownership changed.
I purchased the Delivery Membership at £6-50 per month, now I can order as required without a delivery cost, usually twice a week, it needs to be over £40 but that's easy now a days, I also get priority delivery, I can order up to 11pm and receive next day, can't be easier of more efficient
Tip for consumers:
I also have a rewards system running with them, I get enough back to cut the cost of my Xmas shopping
Products used:
Groceries
Asda has got some greater ices on every product staff are friendly. Greate services. Cds cheap as well
Amazing experince at my local asda would highly recommend and their proudcts are really good and customer serive was amazing
Tip for consumers:
very ncie
Products used:
food
They "ASDA" right attitude for me.
Having read through the various bad reviews for ASDA, I think I must be shopping in a parallel ASDA internet world. Ah! Maybe I am, or is it the £3.00(yes £3.00) a bottle ASDA red wine I hear you cry. Anyway, I have regularly ordered my groceries online and have found the service & quality to be excellent. They almost always deliver on time, well two late deliveries in three years ain't bad and one of them was due to the amount of snow but ASDA still delivered. The items I receive are nearly always of good quality and well within their use-by-dates. On the very odd occasion that an item of food is either poor quality or missing from the order, I phone the customer services and they issue a refund with no questions asked. The ASDA delivery drivers are without exception helpful and polite, the pickers (no not the country and western type!) seem to take care and choose fresh items well. What about substitutes I hear you say. Well, footballs not really... Oh, sorry I see what you mean. Yes, we all get substituted from time to time, and generally ASDA substitutes are spot on. Invariably they will substitute with a more expensive item but only charge for the original item ordered. If though, a substituted item is not wanted; just send it back, also the driver will refund you there and then.
I would have no hesitation in recommending asda.com for online grocery shopping or their Kendal store for making the delivery happen.
Asda offer such a great choice of things at such competitive prices! I have bought toys, clothes food, footwear, things for the home, gifts... Every single experience has been a good one - I will use asda.com again and again.
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