From the business
ASAP Tickets® specializes in providing the cheapest flight deals from the US to Europe, Asia, Africa, India, Middle East & North Africa completed with a personalized 24/7 customer support. We’re proud to offer not just affordable options but also legit, reliable service.
With over 20 years of professional experience, ASAP Tickets has become synonymous with incredibly low discount airfares and hassle-free bookings, making us a trusted choice for travelers worldwide.
2400+ travel agents who speak in more than 25 languages are ready to do all the research and legwork to offer the exclusive negotiated deals and prices for no matter a one-way, round-trip tickets or multi-city flights. Moreover, whenever you need to cancel or change your flight, we are just a phone call away 24/7/365.
Benefit from our exclusive flight deals, discounts on over 70 partner airlines, and over 200 airlines in total. You can get the most affordable last-minute and peak-season flight deals. Without...
ASAP Tickets Reviews Summary
ASAP Tickets has a rating of 4.8 stars from 8,016 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ASAP Tickets most frequently mention customer service, travel agent and best deal. ASAP Tickets ranks 2nd among Discount Travel sites.
Please experience making reservation and keeping the timing and cost in line with what was found and offered initially
I was sold two round trip tickets by Diaz in July. I specifically requested Economy class so there would be no additional charges for baggage fees and seat selection. I was promised by Diaz my tickets were Economy and his paperwork showed "Economy Class". Only after I contacted the airline directly did I find out they were, in fact, Basic Economy class. This meant I had to pay hundreds of dollars extra for baggage fees and seat selection for myself and my daughter. I was lied to by Diaz just to make the sale. When I called to complain, Diaz promised a refund of the baggage fees if I sent him the receipts. I sent the receipts in an email. No response. I emailed and called ASAP numerous times about this matter with no response. Each time I call, I am promised a return call from a "supervisor" to resolve the problem but NO ONE EVER CALLS ME BACK. This has been going on for three months. I call and speak to an agent who promises to "escalate" the case to a supervisor and tells me someone will call back in one hour, 24 hours or 3-5 days. It doesn't matter. No one ever calls me back and they will never transfer your call directly to a supervisor. I am still waiting for my call back and refund as promised. This is a shady, criminal business who will say anything to make the sale with lies and unethical behavior. Then they hide behind their system which makes it impossible for you to ever speak to someone who could hold these liars responsible for fixing the problems they created and refund customers as promised.
Wembley the customer service rep was very nice and professional. He provided me with great price for my family and I. He made the process easy
And less stressful. Thank you.
Oasis was very patient, he took time to check, explain and have information ready for me over the phone, he's good at customer service.
That was amazing, Corvo, explain to me all the things that I need for my travel
My issues helped very quick just only less than 15 mins.
Appreciate every help from Dmitri. He was awesome! I would go back to him for my next travel plan and would like to reward him at that point of time. Thanks
My agent (Westwood) promised me to make changes to my ticket for 2-3 weeks, he kept saying he was working on them and he never emailed me the updated ticket. Their sales agents are total liers, they would say that someone is working on your order and that is not true, that supervisor will call back and nobody calls back. What the are good at is charging you money. I wish I didn't leave tips to this agent initially. No not waste your time with them. Find a reliable agent.
Dear Customer,
Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn a more about what prompted your feedback.
Your complaint is assigned a special ID: 127277
Please email this ID at feedback@asaptickets.com
with your booking confirmation number, and we will get in touch with you
Thank you in advance.
Esta es la segunda compra de tikes, con el mismo vendedor, muy satisfechos con su atención.
Very good it was very easy to communicate and get the help I need
The customer service attention was excellent, my advisor treated me with respect and objectivity and got a flight to my destination with the needs that I asked for! Excellent!
Nice and smooth process, rep was very nice and well informed
Working with Randal S was a pleasure. We have booked with him before and he is always very professional and extremely friendly.
We had problems with me getting the mails but they finally came through and we completed the transaction.
Thank You and Dashiell for his patience and working with me get it done.
Stephen Bright
Hi there... am so impressed by Sophie :). . She went out all the way to provide assistance and detailed explanation which I really appreciate. She is so patient and kind and helpful... values which are extremely important for such a crucial service. I will surely recommend asap to family and friends... thank you.
Zamora was our travel agent. She provided very good service. She is very professional
It was amazing experience would love to book my tickets with ASAP In the future.
And thanks a lot Nobel for being so helpful and nice.
Patient, Informative, Professional and Determined to Please the Client... I have used ASAP TICKETS The last 5 years. Never a Disappointment. Sony was absolutely The Best...
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Customer,
Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn a more about what prompted your feedback.
Your complaint is assigned a special ID: 127281
Please email this ID at feedback@asaptickets.com
with your booking confirmation number, and we will get in touch with you
Thank you in advance.