Overview
ASAP Tickets has a rating of 4.8 stars from 7,651 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ASAP Tickets most frequently mention customer service, travel agent and best deal. ASAP Tickets ranks 1st among Discount Travel sites.
Helped get through the process and got it done until and through the ticket purchase! Thanks for everything!
My sister and I were skeptical at first because we have never heard of ASAP tickets b4. I am happy with our choice and Unis the agent.
Agent Milosh is so helpful and patiently finds for a flight that is affordable and convenient for me and my husband.
Nice doing business with you guys we appreciate your business I'm sure that I will continue to work with you guys.
Very accommodating and she good on her job. She known how to explain and very easy to deal. Job well done thank u
Dear Divina,
We really appreciate you taking the time to leave us a 5-star review. It means a lot to us.
It was great speaking with a live person and it was even better to be able to call back and speak with the same person.
These are the BIGGEST SCAMMERS of life! Please save yourself the trouble and do not purchase any tickets from them! I bought a ticket from them 2 years ago when the Pandemic was just starting and before then unknowingly making chances to my ticket, they canceled and gave me a « credit » I recently received an email from the actual airline saying I was eligible to get a FULL refund but since I purchased the ticket through them (A third party) I had to call them. I did to start the refund process. My agent name was GLEN. He initially seemed helpful and walked me through the refund process. He told me that there were « refund fees » I would have to pay. My original ticket was $420 and he told me that from that amount they would take $120, I was upset of course because an actual airline company would refund you the full amount but I agreed to the $300 refund. 2 weeks later I received just $120? I immediately called GLEN back and for a month he has been unresponsive. For a month different agents have told me they would email or call me back about the issue and NOTHING. Finally today I speak with an agent Copper who told me that I only received $120 because they took $100 for refund fees and $200 for an airline « penalty fee » this is unheard of because the airline told me I was eligible for a FULL refund and that they technically own the ticket. They have nothing to do with my money. They basically scammed me. This seems like a company straight from India where they scam people. I'm sure all the positive reviews come generated by them. Please save yourselves the headache and don't think you are getting a « deal » from them because trust me, you are not. They will scam you of your money and then disappear. I hope they get shut down! I will take this issue to my bank and high up so that this never happens to anyone again.
Dear Kiara,
Thank you for taking the time to give us your feedback. We are sorry that you had a negative experience with our customer service department. Our goal is the total satisfaction of our customers and to provide a positive experience. Please send us your contact details and Booking Confirmation Number at feedback@asaptickets.com for investigation.
Lisa is very determined to find you the best deal and the best price. Calling and willing to help till everything is done to perfection
Agent was very helpful in looking for a good price for my flight. He was able to give us a very good itinerary.
Thank you for your kind words! We are thrilled to hear that you had a great experience with us.
I had a good experience with the agent I worked with. Thank you so much! I look forward to continued business with you.
It was a pleasure serving you. We really appreciate you taking the time to share your feedback and being so open with us.
The agent was very helpful in booking my flight. She was very courteous, and considerate. She followed up with my request very promptly.
The agent was knowledgeable and respectful. The time I consumed talking was worthy. I found easy talking because of the language used.
Excellent communication and follow through skills. Very personable and friendly. Detailed and thorough
We are really glad to hear such a good review coming from our customers. Thank You.
Gerardo was great. Very friendly,courteous and very knowledgeable. This is my second time he is helping me and he was amazing.
Thank you for sharing your satisfaction towards our agent. He is looking forward to assist you when you will require his help.
Good deal excellent agent very happy over all, I will be using this service and agent over and over again
Dear Henry, thank you for your feedback. Your contentment is the best reward for us. We are happy to assist you with your future bookings.
My experience with ASAP was very good. The agent was very respectful and willing to meet my needs. Great experience
Hello Maria,
We’re so happy to hear from you!
Thank you for reaching out and providing us with valuable feedback.
Have a wonderful day!
Very professional and went above and beyond for me she made things very simple and enjoyable she deserves a raise
Thank you, Brandon, for your high appreciation!
Your feedback means a lot to us, and we're thrilled to meet your expectations.
Looking forward to hearing from you again :)
He has been very helpful, he has been a family agent since 2016. He always get my family the best deals. Thank you swift
Dear Ayisheitu,
We’re so happy to have you as a customer. You’re welcome to come again anytime.
My experience went very well with Jagger. He was best patient with me and he knew his job. Very well.
Joaquim helped me in all issues he is very knowledgeable, kind and very patient and professional in dealings with issues
Dear Teresita,
Thanks for taking the time to share your feedback with us.
It means so much when our best customers share their experiences. I’m glad we were able to meet your expectations!
With over 20 years of professional experience, ASAP Tickets has become synonymous with incredibly low discount airfares and hassle-free bookings, making us a trusted choice for travelers worldwide.
2400+ travel agents who speak in more than 25 languages are ready to do all the research and legwork to offer the exclusive negotiated deals and prices for no matter a one-way, round-trip tickets or multi-city flights. Moreover, whenever you need to cancel or change your flight, we are just a phone call away 24/7/365.
Benefit from our exclusive flight deals, discounts on over 70 partner airlines, and over 200 airlines in total. You can get the most affordable last-minute and peak-season flight deals. Without question, our travel agents know how to get that last seat when you need it the most.
ASAP Tickets has been recognized and accredited by Airline Reporting Corporation (ARC), International Airlines Travel Agent Network (IATAN), and is a member of the American Society of Travel Advisors (ASTA). We're especially proud of being accredited by Better Business Bureau (BBB) and holding the highest A+ rating, which means our company operates in a trustworthy manner with faithful effort to resolve any consumer complaints.
We're committed to transparency and ensuring you won’t get scammed when booking with us. Verified feedback from satisfied customers reflects our dedication to trust and reliability, with many leaving 5-star reviews of our service. Learn more about ASAP Tickets by reading reviews on Sitejabber and discover the real stories from travelers like you. For more reviews visit www.reviews.asaptickets.com.
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- Wilmington, DE, United States
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Business History
2006 - 2008: accredited by ARC and IATAN, launched 24/7 service and received BBB accreditation.
2009 - 2012: served 500,000+ customers and became a member of ASTA. Continued its growth with a 72% sales increase, earned an A+ BBB rating, and expanded to 100 agents.
2013 - 2016: secured 36 new airline contracts, launched ASAP Tickets Canada and UK brands, grew ticket sales by 63%, and saw a surge in bookings to Asia (+50%) and Africa (+80%).
2017 - 2019: launched ASAP Tickets Español, grew to 850+ agents, booked flights for 280,000+ travelers and received awards from Philippine Airlines, China Airlines, Latam Airlines, and Eva Air.
2020 - 2021: ASAP Tickets marked 20 years in business, achieving significant growth with over 329,000 bookings and 1,300+ travel advisors.
2022: booked a record 526,767 flight tickets, expanded to 1700+ travel advisors and 150+ customer support agents available 24/7.
2024: served 10 million+ customers, with 2,400+ travel advisors in 18 offices worldwide, 70+ partner airlines, 24/7 global support and a 97% customer satisfaction rate.
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Many thanks for a 5 stars review! We are pleased to hear your kind words about your excellent experience with us!