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Armstrong Steel has a rating of 4.6 stars from 152 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Armstrong Steel most frequently mention customer service, metal building, and jim christopherson. Armstrong Steel ranks 3rd among Building Construction sites.
This company responds to reviews on average within 19 days
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Working with Armstrong has been a wonderful experience. I just past the design phase working with Breanna Ibanez my project manager who has walked me through each step. We made a few design modifications which dialed in my building requirements. Can't wait to see the product onsite and built. Blueprint and logistics are up next then to fabrication. I expected the remaining steps to be just as smooth.
DO NOT BUY from Armstrong Steel I believe that Armstrong Steel is using unfair and deceptive business practices. They misrepresented that my $6524,00 deposit was required to "lock in" a price and then falsely blamed me for delays as an excuse to deny me the $5219.10 "rebate" agreed upon in the original contract. They claimed I didn't sign a final design agreement on time that they had never sent me! There are so many reviews online about others with similar experiences. A news feature regarding legal action against Armstrong Steel https://www.denver7.com/news/contact-denver7/englewood-based-armstrong-steel-faces-class-action-lawsuit Alleges there are more than 100 class members, and the amount in controversy exceeds $5,000,000. Another news article https://www.msn.com/en-us/money/markets/summerville-couple-blames-colorado-steel-company-for-dream-house-disaster/ar-AA1bpUKE Also www.denver7.com/news/investigations/send-this-lie-to-the-news-armstrong-steel-customers-offered-refunds-with-unusual-condition And a Facebook page Armstrong Steel Buildings Victim group has 154 members. My experience with Armstrong Steel is not unique. Armstrong Steel employees refuse to take responsibility for their breach of contract and delay issues but have no problem refusing to refund your deposit when you do not agree to pay more than the original contract price. Be aware their terms of agreement on the website states: " You, the consumer, forfeit all rights to go to court to defend or assert your rights. The consumer also forfeits all rights to bring class actions against Armstrong Steel. By using the goods or services provided by Armstrong Steel, you give consent to these restrictions." What type of business demands customer forfeit their rights? A dishonest one...
Conor Donohue with Armstrong Steel Buildings has been very helpful in helping me get a more clear vision of a potential plan. Even though the project is in the very preliminary stage of plans, he has left me feeling like my plans are important. The bid was in quick which allows me to get on with the research on the rest of the project. I'm grateful for the customer service that has been provided so far. Looking forward to further communication with this company and Conor.
If you are looking for a customer service person that communicates well and truly cares about getting all your details lined up for a best estimate on a custom metal building, then look no further then reaching out to Dani Rostad. C Taylor
Services are ok, product's description was clarified when we were headed to get order. Not highly recommended.
I needed a small estimate to finish settling my father's estate - they came through in record time! Joseph V is the salesman to talk to!
Last summer I placed an order through Armstrong steel for a steel building to use as a garage and storage at my home. The staff of Armstrong were all very helpful and knowledgeable. Just make sure you get the project started with them with plenty of time if you have a deadline for completion as it does take time.
We are very pleased with the quality of the building, and the detailed blue prints they provided.
This was my third steel building project, first with Armstrong. It won't be my last! Jeremy was the best. Project management team really handled their business and helped me out. I love the way my galvanized framing looks. Only issue we had was no eave trim or cornter trim showed up with the building. I thought to myself "well here we go Mike! You've been through this before, no way you're getting this stuff". I was wrong! Kitty (customer service) handled it and had it on our jobsite in less than a week. She even wrote us a heartfealt apology letter! Great job guys. I'll be doing another 40x80 this fall for the rest of the equipment.
MB - Wyoming
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