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Arbonne
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ArbonneReviews 63

1.6
arbonne.com

Arbonne Reviews Summary

Arbonne has a rating of 1.6 stars from 63 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Arbonne most frequently mention customer service and social media. Arbonne ranks 1087th among Skin Care sites.

service
23
value
22
shipping
20
returns
17
quality
22
California
1 review
27 helpful votes
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I quit pooping
November 19, 2021

My spouse wanted to try this product/program and I decided to do it too; to be supportive even though it appeared to be an obvious gimmick to me. Consequently, I quit pooping. I had to take laxatives every three days to make myself go. It took months to get regular again. I will never touch this stuff again as long as I live.

Date of experience: November 19, 2021
New York
1 review
3 helpful votes
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Arbonne Liquid Sunshine
October 17, 2021

I use a few Arbonne products and I am very happy with them. I continue to purchase and use these products. I purchased 2 4oz tubes of Arbonne Liquid Sunshine and it is awful! No matter how little you use your skin looks orange. Every time I wore it I was asked why I looked orange! Needless to say I stopped using it and told the Arbonne person I deal with about the problem. Now I did purchase the product over a year ago and basically did not start to use it until the next summer rolled around. The products are quite expensive and when I told the person I buy from of the situation, along with ordering other product, she contacted whoever she deals with for direction, she also told the person that she had in fact tried it and it turned her skin orange. The representative told my person it was to late and there was nothing they could. Do! Such awful customer service! The product is completely unusable and expensive and I would be shocked if they didn't receive other complaints about the product. I have one tube still in the original packaging unopened and another tub barely used. If this was a lesser complaint and they offered me product or some type of compensation that would be perfectly acceptable but just to say too late... Bad Customer Service!

Date of experience: October 17, 2021
New Jersey
1 review
12 helpful votes
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Never will order from them again. Such an unprofessional deceitful company. Charged me annual fee when I wanted to order as non preferred client. Tried to cancel was on phone for almost an hour to do a simple cancellation

Date of experience: October 5, 2021
New Jersey
1 review
7 helpful votes
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Best Pea protein
September 30, 2021

I have been with Arbonne since July. I started with the 30 days to healthy living. This is not a fad diet, it is a way to break bad eating habits and to get on track with you diet. Diet meaning what you eat in a day… I have used several different proteins all in which didn't don't agree with me, Arbonne's pea protein is not only easy to digest but taste amazing. Also, the program not only help me cut my Caffine in half, I am no longer on anxiety meds, love myself inside and out and honestly feel better in and out. Also, I am a very picky protein drinker, Arbonne has the best taste with just water! Hope this helps someone else.

Date of experience: September 30, 2021
North Carolina
1 review
9 helpful votes
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I tried to salvage a declining friendship!

I don't like the deception of Arbonne because it's a multi level marketing scheme, NOT all natural, very overpriced, and mostly because it was a means of DESTROYING my FRIENDSHIPS; both the mother and daughter pretended to be good friends. 10 year friendships, and for the past 3 years every other conversation became about Arbonne. One last straw was when I was supposed (but wouldn't allow myself be manipulated or self-humiliated) to do a live video on my personal Facebook page to have a virtual Arbonne party. I don't even like to be on Facebook and I don't do live videos. I guess the friendship would've ended anyway because the daughter is a prima donna at home, but an innocent, attention-seeking, caring person in the public social media eye. Can you say selfie, selfie selfie, self self self? Both are very two-faced, fake and basically attached at the hip because of the young grandchildren, and control. They now use the young children as poster children. I feel sorry for the children.

I guess that's perfect for the Arbonne approach; not authentic!

Date of experience: September 16, 2021
Virginia
2 reviews
11 helpful votes
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I am so disappointed! I was eager to order some lip products through an old friend who lives in another state. I ordered the intelligence lip treatment as I researched it and thought it would be very good. I ordered it along with the vanilla scrub and balm. The vanilla scrub and balm came in the mail, but the intelligence lip treatment did not. I called and they said they would ship it out. I received a box today, opened it, and there was no product! Just packing paper and a packing list that said the intelligence lip treatment was in the box.

Date of experience: July 27, 2021
Australia
1 review
16 helpful votes
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This is one of the biggest Pyramids Schemes around, filled with lies and just wanting to take your money! Please do not join this Pyramid Sheme and avoid these people from completely ripping you off.

Date of experience: July 25, 2021
Illinois
2 reviews
9 helpful votes
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Arbonne products are costly, consultants are not trained, and they are not as pure as they advertise. Do your research and you will find that as a customer you are being fooled. I am embarrassed to state that I was a consultant but with that role I learned the truth.

Date of experience: July 15, 2021
Michigan
1 review
19 helpful votes
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They have discontinued the RE9 line which I love. Bought the new Age Well and tried it. It is not as moisturizing and seems to burn on my face. Is this normal for this product? Actually has my eyes burning. Also, really miss the light orange smell of the RE9. The the Age Well is not good especially at the high price. Bring back the RE9.

Date of experience: July 9, 2021
GB
1 review
38 helpful votes
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Absaloutly appauled
April 25, 2021

I joined arbonne to be a consultant and spent £100 to buy their products. Their rescue and renew clay mask has ruined my skin. It has given me a rash all over my face and caused my face to swell up rapidly. It's is not vegan friendly at all never recommend these products to anyone! YOU HAVE RUINED MY SKIN ARBONNE ITS BEEN A WEEK AND ITS THE SAME! I will be taking this further

Date of experience: April 25, 2021
Australia
1 review
9 helpful votes
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I never write reviews, however I felt inclined to warn anyone who is thinking of buying arbonne. Bought hundreds of dollars worth of products and never received them. The courier went to the wrong address (as shown in the picture they provided) and arbonne responded with they're not responsible if their customers don't receive their order or not. So they are just happy to take your money and not bother with the rest. I have sent several emails out, reaching out to them to ask for help or the matter be resolved and they either fobbed me off or they kept reassuring me they will Re-send it... however I am yet to receive it as o wait weeks and weeks later :( tried calling today and the wait time today is 4hours and 15mins! Wish they knew the stress they cause people.
The products itself are'nt bad but after this experience I will never purchase from Arbonne again.

On another note, there are strict online consumer rights and laws. Now I have to go through the long process of obtaining my money back the legal way.

Date of experience: April 15, 2021
Texas
1 review
11 helpful votes
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An employee of arbonne by the name of Breana Cole, befriended me and then slept with my boyfriend. Then proceeds to send me the videos, apparently y'all hire people with no morals. She's disgusting and a direct representation of your team.

Date of experience: April 5, 2021
Canada
1 review
0 helpful votes
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Best company!
March 12, 2021

40 ans d'expérience en santé mieux être, belle et bonne valeurs. Cette entreprise a transformé ma vie

Date of experience: March 11, 2021
North Carolina
1 review
1 helpful vote
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Age Well Set
March 8, 2021

Not sure why all the bad reviews. It is amazing! I have had so many complements people asking what do You use. "Your face is glowing!" I love it!

Date of experience: March 6, 2021
Canada
1 review
7 helpful votes
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I tried the new Age Well kit for 30 days. I have started to have major breakouts after 30 days on my chin and forehead. Consultant say that it is normal in the beginning and then it gets better, but my skin is juste getting worst. I absolutely hate it. They will not reimburse me because of there 45 day policy. But it took a week of shipping to get my product and they count that in the 45 days. Be very careful with Arbonne. Make sure the products are made for your skin because it takes 45 days minus a week of shipping for your skin to beak out and it will be to late to return the products.

Date of experience: December 15, 2020
California
1 review
25 helpful votes
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Drying
December 4, 2020

Arbonne Age Well dried out my skin so terribly that I was peeling. My face felt extra right and not moisturized at all.

Date of experience: December 4, 2020
GB
1 review
12 helpful votes
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Overpriced
November 20, 2020

High end prices, low quality packaging and extortionate p&p. Avoid even if your friends are badgering you to buy from them so they can up their Arbonne status with some dream of a car!

Date of experience: November 20, 2020
GB
1 review
10 helpful votes
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Unhinged.
Pretends to be big in the church and using church records of parishioners to make unsolicited sales text messages and calls.
Unbelievable quite honestly. Jezzabelle more like,

Date of experience: November 12, 2020
Canada
1 review
13 helpful votes
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Not a happy customer
November 4, 2020

I don't usually write poor reviews but I am so disappointed in Arbonne or would I rather say their sales consultant. I signed up to attend an online Facebook Arbonne party and placed an order. The consultant asked me if I would like to increase my order by $20 and that would qualify me for preferred customer status and I could get 20% off for the entire year.

My order went in at 8:00 PM and then the next morning there was a big splash on Facebook with the same party saying that if you spent over $100 you could get $50 with a free products and if you spent over $200 you can get an extra $100 of free product. Since my order was over $200 I asked if I qualify and I got a really snotty response "Ha, ha I didn't even think of this sale until now I just need to get a few more orders in to get my District Managers Promotion". Some response hey. When I got my order they sent an ALL FRENCH catolog and one item makeup primer was incorrect as I wanted eye makeup primer.

Trying now to get through to the exchange or refund line is a nightmare as it keeps saying I need an area code or wrong number.

I am so turned off and frustrated that I will never ever purchase another Arbonne product. I do not care for the lack of integrity or high pressure sales if this company.

Date of experience: November 4, 2020
Ohio
1 review
6 helpful votes
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Great skincare
October 5, 2020

Arbonne has wonderful a product line re9 and I hope it doesn't get discontinued for the age well! That line isn't agreeing with my skin as well and is enlarging my pores with blackheads and breakouts. I signed up as a consultant and gave it a go at first, but my upline stressed me out on social media because they were very q anon acting and posted constantly on social media about pedophiles and conspiracy and donald trump so I backed off. I don't care to try and talk all my friends into joining a pyramid business either I would rather just promote products but that's not the MLM way and we all know it. The products are a bit over priced but I love them. I don't use the nutrition because of the added sugar but I love all of the skincare, deodorant, body washes and lotions. I'm a vegan so all of this is great for me! The age well is said to replace re9 soon and I surely hope it's not really happening

Date of experience: October 5, 2020

About the business

Tweeting you beauty, health and prosperity from your favorite #vegan health and wellness brand.


arbonne.com
Irvine, CA, United States