Overview
Arangrant has a rating of 4.2 stars from 515 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Arangrant most frequently mention business class, customer service and great price. Arangrant ranks 13th among Travel Agency sites.
Able to get the lowest rates and easy to deal with
My request for business class tickets to Mumbai regarding aisle seat, wheelchair support and Indian veggie meals were ignored.
On reaching Montreal, boarding pass was not issued from United, counter for Swiss airlines didn't open till 4 hrs later. Then was told by security, since I had 2 stops to India, that I must be carrying drugs. So I went thru a physical search, and my handbags were searched.
But I did get my boarding passes from Montreal to Zürich and Zürich to India.
However, once I reached Zürich, the person had the gate saw my boarding pass and it still had security marks on it so I wound up waiting again while he tried to get the Situation resolved. He eventually gave up and let me through.
What I would like is for my return trip with only one stop in Zürich to be stress-free wheelchair support, and Indian food vegetarian.
Pleasure trip and purchase was very affordable. Will buy ticket again from Mr. Lock
Dear Arangrant t.,
Thank you for your excellent 5-star review! We're thrilled to hear that your trip was enjoyable and the purchase was affordable. It's fantastic to know that you'll be buying tickets from Lock again in the future.
We truly appreciate your kind words and look forward to assisting you with more wonderful trips ahead!
Sincerely Yours,
ARANGRANT Team
No problems or concerns. Excellent communication and documentation.
Dear Shari M.,
Thank you for your fantastic 5-star review! We're thrilled to hear that you had no problems or concerns and that you found our communication and documentation excellent.
Your satisfaction is our top priority, and we're delighted to have met your expectations. We look forward to continuing to provide you with exceptional service in the future!
Sincerely Yours,
ARANGRANT Team
I booked my flights for the first time with ARANGRANT and so far have been very impressed with the service I have received. This included a call within minutes of booking from an actual person to confirm all the information. I also received a text and email with all the details in writing along with a contact phone number in case I have any questions or concerns during my travels.
I was able to find better pricing via this website than any other
Dear Eric N.,
Thank you for your wonderful 5-star review! We're thrilled to hear that you found better pricing with Arangrant than anywhere else.
Your satisfaction is our top priority, and we're glad we could offer you competitive prices. We truly appreciate your kind words and look forward to assisting you with your future travel needs!
Sincerely Yours,
ARANGRANT Team
Handled everything in a professional manner
They were very efficient
Dear P Q.,
Thank you for your positive 5-star review! We're delighted to hear that the stewards in economy plus provided attentive service during your flight.
We appreciate your feedback regarding the food and will work on improving it. Your satisfaction is important to us, and we're grateful for your insights. We look forward to serving you again in the future!
Sincerely Yours,
ARANGRANT Team
The agent worked very hard, looking at lots of options and itineraries for an open jaws Asia trip.
Dear Frank H.,
Thank you so much for your fantastic 5-star review! We're thrilled to hear that our agent worked very hard to find lots of options and itineraries for your open jaws Asia trip.
It's wonderful to know that their dedication made a positive impression on you. We look forward to assisting you with your future travel plans. Safe travels and enjoy your journey!
Sincerely Yours,
ARANGRANT Team
We were booking a complicated, open-jaws itinerary. Prices posted on airline website were astronomic. The Arangrant agent was very patient in laying out different alternatives. While the results aren't perfect, the final itinerary and price were much better than we could have found on our own.
As always, Harrison was very helpful. Looking forward to the trip. Thank you again!
Dear Valued Customer,
Thank you for your kind 5-star review! We're delighted to hear that Harrison was helpful once again. Your trust and satisfaction mean so much to us.
Wishing you a fantastic trip ahead, and we’re here for you anytime you need assistance!
Sincerely Yours,
ARANGRANT Team
Great service. Tickets cheaper than the airlines website.
Dear Arangrant t.,
Thank you so much for your wonderful 5-star review! We're thrilled to hear that you found our service excellent and appreciated the competitive prices of our tickets.
Your satisfaction is our top priority, and it's fantastic to know that we could offer you a great deal. We look forward to assisting you with your future travel needs!
Sincerely Yours,
ARANGRANT Team
We experienced a flight re-direction and you were of absolutely no help in resolving the issue.
Updated on Mar 15,2025
Dear Gregory L.,
We are glad you've taken time to share your thoughts on Mar 04,2025.
We appreciate receiving feedback at all times, good or bad. We consider that feedback is a valuable form of communication, even if it is passive. Through this, we learn of issues our customers encounter and the way they feel about a situation.
Upon review, we can confirm that our service team attempted to assist you by reaching out to the airline. Unfortunately, we were informed that the matter needed to be handled by the airport staff due to the medical emergency of one of the crew members.
Once again, we wanted to take a moment to express our sincere gratitude for choosing our services.
Sincerely Yours,
ARANGRANT Team
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Initial response on Mar 13,2025
Dear Gregory L.,
Thank you for your feedback and for bringing this to our attention.
We regret to hear about the inconvenience caused by the flight re-direction. While we strive to assist all our customers, we understand that your experience did not meet your expectations.
We are currently looking into the situation to understand what happened, and we will provide you with an update as soon as possible. Your feedback is important to us, and we appreciate your patience as we address this matter. Thank you for bringing it to our attention.
Sincerely Yours,
ARANGRANT Team
Very helpful with questions. Easy to use. Personable
Dear Valued Customer,
Thank you for your wonderful 5-star review! We're so glad to hear that you found our service helpful, easy to use, and personable.
Providing a seamless and friendly experience is always our goal, and your kind words mean so much to us.
We truly appreciate your feedback and look forward to assisting you again!
Sincerely Yours,
ARANGRANT Team
Customer service agents are very understandable of the issues
Dear Abdelkabir t.,
Thank you for your kind review! We're glad to hear that our customer service agents were understanding and attentive to your concerns.
Providing compassionate and effective support is our priority, and we’re thrilled to know we’ve met your expectations. We look forward to assisting you again!
Sincerely Yours,
ARANGRANT Team
Very low response without solving the core problem
Updated on Apr 23,2025
Dear Valued Customer,
Thank you for sharing your feedback regarding your recent experience. We truly value your input and appreciate the opportunity to address your concerns.
Upon reviewing the situation, we confirmed that the charges for your attempted booking were made in EGP, not USD. While we made every effort to adjust the currency as per your request, unfortunately, our system did not permit this modification. We regret that we were unable to resolve the issue to your satisfaction, and we understand how this impacted your booking process.
Please be assured that it is always our intention to assist our passengers to the best of our ability, within the limitations of our system. While we may not have been able to provide the resolution you were hoping for this time, we want you to know that we took action and tried our utmost to address your concerns. Your feedback is invaluable, and we are using this experience as an opportunity to improve our service to better assist our passengers in the future.
Thank you for allowing us to serve you, and we hope to have the opportunity to assist you again soon.
Sincerely Yours,
ARANGRANT Team
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Initial response on Apr 01,2025
Dear Valued Customer,
Thank you for sharing your feedback, and we’re sorry to hear about your experience. Your concern is very important to us, and we will conduct a thorough review to address the issue. Rest assured, we will get back to you as soon as possible.
Thank you for bringing this to our attention.
Sincerely Yours,
ARANGRANT Team
The best experience ever, great flight crew, decent food and beverage comfortable seats
Dear Valued Customer,
Thank you for your wonderful 5-star review! We're thrilled to hear that you had the best experience ever and enjoyed the flight crew, the food and beverages, and the comfortable seats.
Your satisfaction means the world to us, and we look forward to providing you with more amazing travel experiences in the future!
Sincerely Yours,
ARANGRANT Team
I received knowledgeable, helpful, and fast service. I'm very pleased.
Dear Kathy J.,
Thank you for your fantastic 5-star review! We're thrilled to hear that you were pleased with the knowledgeable, helpful, and fast service you received.
Providing an excellent customer experience is always our top priority, and your kind words mean so much to us. We look forward to assisting you again in the future!
Sincerely Yours,
ARANGRANT Team
Ready and reliable service! Would definitely use again.
Dear Anna L.,
Thank you for your wonderful review! We're delighted to hear that you found our service ready and reliable. Your satisfaction is our priority, and it's always great to know that we're meeting expectations.
We truly appreciate your kind words and look forward to assisting you again in the future!
Sincerely Yours,
ARANGRANT Team
Enrique was easy to work with and well informed. He found me the best deal.
Dear Robert D.,
Thank you for your fantastic review! We're so pleased to hear that Enrique made your experience effortless with their knowledge and efficiency in finding the best deal for you.
Your satisfaction is important to us, and we look forward to assisting you again in the future!
Sincerely Yours,
ARANGRANT Team
It was Too much charge my bag if you call me I will happy to discuss
Updated on May 01,2025
Dear Lincoln E.,
Thank you for sharing your concerns with us. We understand the importance of addressing your issue, and we have made multiple attempts to reach out to you to provide the necessary receipts and assist further.
Despite our efforts, we have not yet received a response from you. Please know that we remain available and ready to assist whenever you decide to reconnect with us.
We appreciate your time and look forward to assisting you.
Sincerely Yours,
ARANGRANT Team
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Initial response on Apr 04,2025
Dear Lincoln E.,
Thank you for sharing your review and bringing this matter to our attention. We sincerely apologize for any inconvenience you may have experienced.
We value your feedback and would like to assure you that we are thoroughly reviewing the situation. Our team will get back to you with an update as soon as possible.
Thank you for your patience and understanding.
Sincerely Yours,
ARANGRANT Team
This agent was most professional, polite, personable, patient, prudent and proficient in all her feelings with me! There were complexities with our bookings + plus working with me, an "80-something" elderly guy, with technological computer challenges that required her to employ patience and understanding to help me through the process. An OUTSTANDING agent!
Dear Manfred H.
Thank you for your exceptional 5-star review!
We are delighted to hear that Raavi was professional, polite, personable, patient, and proficient in assisting you. It's wonderful to know she helped you navigate the complexities of your bookings and technological challenges with such understanding.
We're thrilled to have provided you with an outstanding experience. Your satisfaction is our top priority, and we look forward to assisting you with your future travel needs!
Sincerely Yours,
ARANGRANT Team
AranGrant is a specialized team of travel agents with experience and knowledge to handle complex air travel operations. Our professionals, from different areas and backgrounds, are qualified to assist with different types of flight booking and travel arrangements, such as corporate and group travel, supreme vacation journeys, and flights with highest level of comfort, even when it comes to multiple destinations/airlines or complex itineraries.
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Business Highlights
- up to 70% discounts on business tickets
- last minute trip arrangements
- 24/7 support
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Malati H.
Thank you for sharing your detailed feedback. We appreciate your patience during your recent journey, especially regarding the unfulfilled requests for aisle seats, wheelchair support, and Indian vegetarian meals.
Upon review, we confirmed that our service team assisted you with your trip, with only one stop in Zürich, including wheelchair support and Indian vegetarian meals. However, these requests are subject to the airline's availability and approval.
Once again, we wanted to take a moment to express our sincere gratitude for choosing our services. Your input is invaluable to us, and we are always striving to improve our services.
Sincerely Yours,
ARANGRANT Team