• American Public University

American Public University

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Overview

American Public University has a rating of 1.64 stars from 61 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about American Public University most frequently mention financial aid problems. American Public University ranks 1726th among Education Other sites.

  • Service
    11
  • Value
    11
  • Returns
    6
  • Quality
    11
Positive reviews (last 12 months): 0%
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • Over the past three years, I've watched the school quickly plummet into a terrible place.
  • The other students are morons, and don't expect to be challenged to think in any way.
How would you rate American Public University?
Top Positive Review

“100 percent legit and have the degree to show for it, School is accredited and legit!”

K T.
3/8/23

I did my research before attending this school and verified that it is an accredited institution. I finished my undergraduate degree here after having my previous credits transferred over. In 2022, I received my bachelor degree and I am in the Master's program now. I have had zero issues. (It's recommended that you get a counselor to help you through the process. I did.)

Top Critical Review

“Stay away from APU. Don't waste your time or money.”

Anonymous Student S.
4/19/24

While the education here is good, it isn't worth the headache with their financial aid. They deliberately take longer than necessary to refund money owed to you. They take an excessive amount of time doing so. Also they ruin students financial aid package. You would be better served elsewhere.

Reviews (61)

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Reviews that mention popular keywords

school (28) students (19) aid department (4) american military university (3) financial aid (16)
Thumbnail of user anonymousstudents
1 review
0 helpful votes
April 19th, 2024

While the education here is good, it isn't worth the headache with their financial aid. They deliberately take longer than necessary to refund money owed to you. They take an excessive amount of time doing so. Also they ruin students financial aid package. You would be better served elsewhere.

Thumbnail of user kt297
2 reviews
2 helpful votes
March 8th, 2023

I did my research before attending this school and verified that it is an accredited institution. I finished my undergraduate degree here after having my previous credits transferred over. In 2022, I received my bachelor degree and I am in the Master's program now. I have had zero issues. (It's recommended that you get a counselor to help you through the process. I did.)

Tip for consumers:
Ask for a guidance counselor to help you along through the process and ensure you are taking the right courses for your program.

Products used:
Bachelor degree

Service
Value
Quality
Thumbnail of user earl.davis.f
1 review
3 helpful votes
May 4th, 2023

Did my bachelors at APU and had an avg experience, mostly just taught myself with little direct instruction from the instructors. Stayed at APU for my masters since I was familiar with the format. Horrible experience! Had some personal emergencies pop up with a 2-month premature baby arrival, wife needing surgery that took her off her feet for a month, and my live in 70-yr mom had two heart surgeries. This all happened within a 30 day span. I appealed to the instructors, but they just kept marking my stuff late without any regard to my new time limitations. I had to do an official extension and even a special extension, with one special extension being denied. When I got some of the assignments in before the extension deadlines, the instructors refused to even grade them saying that they needed them on certain dates within the extension window. Screwed up my GPA & had to pay back my job for 1 course. I'm transferring to another college and I'm done with merciless robots as teachers.

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Thumbnail of user davea847
1 review
2 helpful votes
July 25th, 2023

What a joke. Never looked at a textbook, studied, or put more effort than a simple google search of a question into getting a degree. The learned website put even less effort into teaching. Made it through all of my classes without being taught a thing. How they can call themselves a college or university of higher education is beyond me. If you're looking to just pay for the degree and don't care to learn then you found the place for you. Chat GPT will get you through the entirety of the 120 credits needed to leave with a degree fully inserted in your anus. Get *******@ckd APUS!

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Thumbnail of user natashal240
1 review
0 helpful votes
April 17th, 2023

I have had no issues at this school. I do not always like my teachers, as many of them dock points for grammatical errors while their lessons are FULL of misspellings, missing words, etc. Many instructors are inactive, but I do not care about that. I am taking online classes to quickly earn a degree that will help me get more job opportunities. I'm not looking to become a doctor or something. Where I live, a Bachelors is necessary for almost any job paying above minimum wage. This school will help me achieve that. I absolutely hate having to write 10 page papers for every class, every eight weeks. Especially since I take multiple classes at once and have a full life outside of school. I can't wait to be out of school so I never have to write another paper again.

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Thumbnail of user zechariahm3
1 review
41 helpful votes
June 14th, 2020

I see a lot of people complaining about this college for various reason. Mostly saying that it is a scam and a waste of money, well welcome to collage kids, every collage is a scam just trying to get your money. In todays world it doesn't matter if you went to Harvard or APU. If you have a degree and do the job good you will be hired.

I also see people saying that you do not learn from APU, well its an online school, learning is the students responsibility, you get what you put into it, if you want to excel at your field of study than research and do well, if you want to gaff it off and not learn anything then do so and don't succeed anywhere in your field.

For those people who claim that the instructors never give students the time of day. Again its an online school and the student needs to be self motivated. As someone who has attended other collages and sat in classes I didn't get much one on one time with those teachers either.

Bottom line is you get what you put into it, if you are trying to better yourself and progress in a career than APU is great start. I bet you don't ask your doctor where they got their degree. If it can get you going into the next step of life then what wrong with that. I currently love APU and will be using it as a stepping stone to reach my personal goals.

Thumbnail of user giovannij19
1 review
0 helpful votes
August 2nd, 2022

School is a complete scam! I needed to enroll in my masters degree program after completing the whole bachelor's degree, was told I had to wait 2 months. They had to audit my degree first! I needed those two months because I had limited months left on my VA education benefits! Needless to say, they didn't care! Then I find out from former students, the degree isn't worth the paper it was printed on!

Thumbnail of user momnaa1
1 review
0 helpful votes
December 21st, 2022
Verified purchase

You are froad and your can not pay may payment I worked for you but you does not pay me my payment you take your work from me but never pay me

Thumbnail of user calums14
1 review
0 helpful votes
July 25th, 2023

Please be aware, it's not $0 out of pocket for graduate students, as advertised. It will cost $85 per class out of pocket for their "technology fee". This is very poorly advertised, but they will charge you out of pocket for this, and it's super frustrating as no one tells you until you enroll in the classes. Ensure you're cognizant of this when selecting universities. I wish I would've been!

Thumbnail of user nicl31
1 review
4 helpful votes
January 31st, 2022

If you had an issue handle it like an adult. I took my first class at AMU right after 9/11 via dial-up. It was exceptional. Ten years later returned and I graduated with a science degree at AMU with honours. So I see no valid excuses here. I am sick and tired of the babies on here crying they they could not succeed at APUS. If there was an issue in my experience APUS and the instructors handled it immediately. As for the work the instructors are not there to do your work for you. They are teaching you not the other way around. You are either willing and able to do the work in a timely fashion on your own or you do need to attend elsewhere. There is no hand holding. The instructors are top in their field.

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Thumbnail of user meredythj1
1 review
13 helpful votes
August 2nd, 2020

I have attended online and hybrid classes in the past from a real school and never had any problems as I have at this place. I can say it was the worse experience ever. The course material did not match the lesson and I had a different textbook that did not go along with the class, I emailed the instructor to inform him and he did not respond in a timely fashion, and when they did it was two words. WTH. If you are willing to teach yourself and write 10-15 page papers with no direction, then this is the right place for you.

Thumbnail of user suzannea98
1 review
5 helpful votes
May 10th, 2020

Great School I received my BA in Psychology from APUS and It was worth every penny. Most staff was friendly and helped you get through your classes. I would definitely recommend this school for quality of education and it wasn't a huge price tag to attend the University like other schools.

Thumbnail of user kellys721
1 review
4 helpful votes
May 30th, 2020

After earning my first master's degree with APUS a few years ago, I have returned to earn another in an adjacent discipline. The real-world knowledge I gained in my studies had a monumentally positive impact on my career. As for any naysayers about this institution (all universities have them), I say that as with any venture, your benefit is dependent upon the effort you put in!

Thumbnail of user monical289
1 review
11 helpful votes
May 18th, 2020

I do not recommend this university to anyone. This school does not care about it's students. They do not answer questions in a timely manner no do they resolve issues between the student and teachers. You pay almost $900.00 to teach yourself. All the teachers do is grade your papers. There are better universities out there I don't recommend this school to anyone.

Thumbnail of user curtisp130
1 review
5 helpful votes
November 9th, 2021

Apus is definitely not a scam but the quality of courses is very erratic. I first enrolled in the MPH program and was shocked to see that several courses such as Public Health Ethics had nothing to do with population-based health but were obviously re-purposed from the Nursing program because they addressed individual patient care situations. You are left on your own to find a practicum - good luck with that if you live in small cities or rural areas. I then transferred to another degree program and teacher involvement is very erratic. Most will respond reactively, a few get very involved - and a minority not at all. I had one instructor who made not one comment and on the final 15 page paper, wrote "Looks great! You had a bibliography" and then attached the name of a different course. I personally found the Forums to be unhelpful - most students just regurgitate what the text said with no insights. But if you are self-motivated and aggressively seek out resources, you can turn it to your advantage.

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Thumbnail of user brendai108
1 review
12 helpful votes
July 29th, 2020

I am a little over my second year into taking classes at APUS. I have no idea what any of these negative reviews are talking about, in the time I have been here the staff have made everything easy for me. From applying and enrolling to classes, to my financial aid, to actually taking the courses. I saw someone state that they will pass anyone? That is definitely not the case for me. I struggled hard in my last math class but luckily passed because my instructor worked with me endlessly to help me understand how to do the work. In fact, all of my professors have been quick to answer any questions and assist when needed. I have by no means been passed easily, I have to actually put in work to pass my classes. A lot of people do not seem to understand that choosing an online education requires YOU to have dedication and time management, etc. The fact that people are mad about this is beyond me. I think if you are someone who is determined to achieve their goals and not just someone that expects to put in the least amount of work possible then this school is great. All these negative reviews are quite baffling and some even seem fake...

Thumbnail of user ndpm
1 review
5 helpful votes
September 1st, 2021

Please if you register with this school pay attention to your loans. They change fees without notice, Financial aid will not tell you to register for all your classes at each term. Financial aid is the most unprofessional here. They are for the military and the money. As of this month, they are still under investigation with my loan services. They screwed me and 2 other students out of their degree. Also when loan or disbursements come to you make sure that you check and make sure they have not left you with a balance! I wouldn't recommend this bs school to anyone. Also keep records of who you talk to..

Thumbnail of user rebeccao78
1 review
7 helpful votes
October 31st, 2019

Instructors teach their opinion. If you want a paper mill degree this is the place to get one. One had an obvious hatred for President Trump. The fact that all he did was bash the president without offering a way to critical think with an objective opinion is immature, especially for a masters program. I don't need to be enrolled in AMU to learn how to blame the world for my problems. The American Military University is just a title its a company.

Thumbnail of user michaelo938
1 review
12 helpful votes
October 21st, 2020

If you want a college that doesn't know the meaning of empathy or down right don't give a hoot about the customers they claim to care about or put first. Then this is the place for you! I am not going to out by right trash AMU however, there are things that could of been handled better. I hope the staff and the instructors receive the same understanding as I received from them. My mother passed away three days into my classes. I did not neglect my program. II just had other matters that needed my immediate attention. I flew five hours over the Pacific Ocean to reach my home of record. I had to help my father navigate the tremendous amount of paperwork in the wake of my mothers passing. My father cannot read and I had to assist him. I reached out to one instructor left my cell number, personal and professional email and no response. I also reached out to an administrator or some office person and let them know what I was dealing with. So, adding insult to injury and still mourning the loss of my mother. I received an F have to pay back 1500. 00. I have spent 18 years and five months serving this nation. I will advise other service members to seek out other institutions of higher learning.

Thank you

M. Ortega

Thumbnail of user koltonl2
1 review
5 helpful votes
April 3rd, 2022

Your money is paying for access to power points. There are no lectures. Just power points and reading. Teachers aren't really teachers, just pros in their field (allegedly). I hope you like writing. You will have to write an essay every $#*!ing week and then research papers on top of it. I AM SO $#*!ING TIRED OF WRITING PAPERS. You do not get your monies worth. You are literally paying for access to power points that could be summed up in a $#*!ing YouTube video. DO NOT DO IT.

Tip for consumers:
Do not go here.

Products used:
Bachelors degree

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Thumbnail of user nicl27
1 review
4 helpful votes
July 11th, 2021

I received my Bachelor of Science degree with honours from APU/American Military University. I do not like the sad and bitter reviews. When you are an adult you take responsibility for your own actions and not call names like a child. If you go here APU or AMU you will WORK for your degree and there are no easy rides. I have taken courses distance from Harvard Extension that were far less challenging than AMU. The instructors at AMU are exceptional and difficult. They are here to work you not give you a mental diaper so keep that in mind. It is tough. The work is rigorous and intense. If you cannot handle such work on your own distance then no this is not the school for you. If you attended and simply could not cope under pressure that is something else so please do not attempt to degrade my school over it as such actions are unfair to this great institution and those of us who succeeded by going here.

Tip for consumers:
Be prepared to work hard, and learn a lot in the process. If you are looking for a mental diaper I suggest going elsewhere.

Thumbnail of user jeffj382
1 review
9 helpful votes
September 28th, 2020

When you have to do a quality review on your class while taking the class, it makes it hard. Military people know how to deal with bumps in the road and will find a way to succeed. When you do not have much help from the "Professor" that does not want to do their job, that is a different problem. When you have to go and fix quizzes and make sure the grades are correct after every single assignment on top of everything, it is time to find a new school. They do not care about a class or student, just the money that keeps rolling in, find a better school.

Thumbnail of user georgem449
1 review
13 helpful votes
September 12th, 2018

Hard work and self-discipline are required when taking online courses. I worked my butt off and had earned both a BA and an MA in History at APUS. I found the majority of Professors I had to be very helpful and did not experience anywhere near the issue's others have posted on this site with my classes, and or for that matter, Financial Aid either. Over the years I have attended brick and mortar schools, both traditional and expedited, and can tell you I never had to work as hard to accomplish my goals. It took self-discipline and determination to achieve what I did not expect others to hand over.

Thumbnail of user jerryh306
2 reviews
11 helpful votes
November 15th, 2019

I received my MPA in 2012 from APU and found the experience to be very rewarding. Rec'd a raise and have since moved into another career on the strength of that degree!

Thumbnail of user kimc1174
1 review
1 helpful vote
June 17th, 2021

They told me my credits would transfer to any school and…SURPRISE!…. They don't! I told them from the beginning that I wanted to transfer to a state school at some point and they assured me I could. I also had a period of time when I was struggling financially. I became a single mom and couldn't even afford a power bill most months let alone internet. I had 2 small children under 3 and no means to even get someplace with internet. We lived in a rural area and my suv was not reliable and I didn't have funds for gas a lot of the time. I told them all this and begged for them to let me put things on hold and withdrawal classes due to my inability to do then and they said no. Now I owe thousands on student loans for credits I can't use! I asked if I could have my transcripts and they wanted me to pay a bunch to get them bc apparently I owe them as well! I filed bankruptcy last year and the debt SHOULD have been cleared!

Tip for consumers:
Please go to a community college or state school that isn’t a for profit institution

Products used:
Classes marketing

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Value
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About the business

APUS provides accredited online college programs for adult learners through American Military University & American Public University. 877-755-2787

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