• Appy Pie

2021 CUSTOMER CHOICE AWARD

Appy Pie

Overview

Appy Pie has a rating of 3.96 stars from 977 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Appy Pie most frequently mention customer service, support team, and play store. Appy Pie ranks 1st among Mobile App Development sites.

  • Service
    104
  • Value
    95
  • Shipping
    40
  • Returns
    39
  • Quality
    95

Instant Feedback

53 reviews

10
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What reviewers want you to know

Positive highlights

  • All I have ever received from the Appy Pie team is excellent customer service and a superior product!
  • I am impressed by the excellent customer service Appypie provides!
  • 2021 Customer Choice Winner

Critical highlights

No critical highlights yet

How would you rate Appy Pie?
Top Positive Review

“I had a great experience requesting automotive services from this company.”

Trent L.
10/10/22

I had a great experience requesting automotive services from this company. Thank you to Joel, who helped me a lot with figuring out the bugs in my app. He tested everything on his phone and helped me prepare a request to explain what was wrong with my app.

Top Critical Review

“I was a bit skeptical about this platform and the website in general.”

Jan C.
11/9/22

I was a bit skeptical about this platform and the website in general. But, after testing it on my own skin, I was pleasantly surprised when I discovered that this platform s easy to use, and the interface is pretty straightforward, even for amateurs like me.

Reviews (977)

Rating

Timeframe

Other

Reviews that mention popular keywords

appy pie (262) customer service (147) support team (79) customer support (55) app builder (55)
Thumbnail of user trentl52
4 reviews
0 helpful votes
October 10th, 2022

I had a great experience requesting automotive services from this company. Thank you to Joel, who helped me a lot with figuring out the bugs in my app. He tested everything on his phone and helped me prepare a request to explain what was wrong with my app.

Thumbnail of user meganc179
1 review
0 helpful votes
December 23rd, 2019

I had two issues with our app that needed to be resolved, and Joel was a great help in the process. He was willing to test on his iPhone and then submit our case to the development team to do more testing. He also investigated our options to improve our customer experience and proposed a solution. I appreciate his thoroughness and communication skills. Thank you, Joel!

Thumbnail of user czaynk
4 reviews
1 helpful vote
March 8th, 2021

I love the way they interact with their users and they have fast customer service that I really like. I hope they still improve their work.

Thumbnail of user angiec104
1 review
0 helpful votes
August 31st, 2019

Excellent Customer Service today. Joel! Great job. Working with Joel this morning was the best experience I have had with AppyPie to date. He worked with me until my technical issue was resolved and didn't just cut, paste, and send me several links for me to figure out on my own. I got my issues resolved in a timely fashion. Great job Joel.

Thumbnail of user shaneh606
1 review
0 helpful votes
June 22nd, 2021

Excellent service great products. Thank you for your help getting my app live. Would recommend this company

Products used:
app

Service
Value
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Thumbnail of user stephanp7
1 review
12 helpful votes
December 23rd, 2017

I reviewed Appy Pie (at their request) after purchasing a reseller account. At that point the customer service was great and the actual product seemed to be exactly what I was after.

When I began using the platform, I learned very quickly that what they claim to offer is not what you get. The features/plugins break regularly and many of them do not actually work. The app template designs are fixed and far from graceful from a design and functionality perspective.

When I called in for support for these issues, I was met with a completely different customer service experience. The reps were not helpful, they were argumentative and when I attempted to cancel the service asked for a refund for the $1200 I had paid, they refused.

I then spent more than two months trying to get help building the three apps that I had bought the service for, with no success. Meanwhile the clients that I was building the apps for were bangin on my door as the project was well over deadline.

To make an incredibly long story short, I threw in the towel and played cleanup to salvage the client relationship. Out $1200 and months of my time, I felt I should update my this review site with my experience.

Thumbnail of user mubashirt
1 review
0 helpful votes
May 15th, 2018

Well i'm so freaking happy that appy pie team gave me peace of mind, as i have basic skills and these experts help me to fulfil my big dream! And the coolest part is i gave them my apple id without any hesitation as i trust them! So you can definitely proceed with appy pie!
As testing purpose i have subscribed one month plan, now i am going to upgrade lifetime plan! Well deserved!

Thanks a lot team god bless you all! :)

Thumbnail of user paisakaryp
1 review
0 helpful votes
November 24th, 2016

There are so many built in options which is really useful for building an app from scratch. You dont need to have any kind of programming knowledge to create an app using AppyPie. The final product looks neat.

Thumbnail of user rosef38
1 review
0 helpful votes
September 24th, 2021

Excellent deals with great customer service, received unbelievably quick and came as advertised.The team did an excellent job and communicated well to get the job done.

Thumbnail of user kareng1256
1 review
0 helpful votes
February 25th, 2021

Muy buen negocio lo recomiendo me parece muy interesante y justo simplemente es muy bueno del 1 al 10 de doy milll

Thumbnail of user solik1
1 review
0 helpful votes
May 14th, 2017

I have in mobile business for quite some years, I have worked with many platforms.
Appy Pie is for the most easy and professional place on the web to create mobile Apps.
Games app, websites apps, even dating apps.

There support is Super fast, 24 hours chat. They even gave me discount code just before I purchase subscription.

Like to thanks to Nick and Sam for the amazing support. Thank you :)

Tip for consumers:
Build app for free then upgrade. use the chat support it really help.

Service
Value
Returns
Quality
Thumbnail of user lances28
1 review
0 helpful votes
March 24th, 2017

Top speed service by Chris-Keep it up Chris & Team.

Top support-all good, explanations are clear and concise-Perfect & spot on answers.

Thumbnail of user carmelitec
1 review
0 helpful votes
November 19th, 2019

I purchased the plantium feature for my app do to my lack of acknowledgement I became so frustrated I called in to cancel. But they transferred me over to Joel Perez he was so kind helpful and patience there is no way I would of been able to do it without him. His customer service was phenomenal never in my life I had someone to take the time out with me over the phone for service he was so professional and helpful.

Thumbnail of user pradips3
1 review
0 helpful votes
March 20th, 2017

Initially i faced few problems due to ignorance and their technical errors but team is very helpful and co-operative to resolve any problems. My game is working nicely and i am happy with their services.

Thumbnail of user abinashr1
1 review
0 helpful votes
March 23rd, 2017

Appypie is a very good website, Employees are really very polite ate the time of conversation. And of course the website is trusted.

Thumbnail of user vipd
1 review
0 helpful votes
April 27th, 2020

I want to thank Javed for his patience and understanding so that I could get exactly what I need for my business. I actually was going to quit and request a refund but he walked me through step by step and together we got it done! He was kind and informative and i'm thankful for him

Thumbnail of user chakarvatig
1 review
0 helpful votes
June 27th, 2020

I love this website. I love using it for my app designing. They really provide best of services.
Best.

Thumbnail of user ab3953
1 review
0 helpful votes
October 27th, 2016

AppyPie has outstanding features! They have a feature for nearly every service you need and ones you didn't know you needed. There is no netter App service for non experienced App developers than AppyPie. Customer service is very prompt. They have a great team, it's worth it!

Thumbnail of user richardm247
1 review
0 helpful votes
April 6th, 2017

Appy Pie is an easy convenient way to make a great app. You just make it on the website choosing the way you want it to look and they do the rest. The support staff responds quickly and is very helpful if you get stuck. I highly recommend them.

Thumbnail of user andrewb202
1 review
0 helpful votes
April 23rd, 2017

I was locked out of my app while I was updating my information. Nik was able to get me back into my account to finish my app. What a relief. Thanks.

Thumbnail of user varund5
1 review
0 helpful votes
January 10th, 2018

My Application is for people of my city so they can get discount in small stores, and i need an application to reach all my customer and appy pie seems to be a great plateform to achieve my goal

Thumbnail of user nittinr
1 review
0 helpful votes
December 14th, 2017

Very good guidance and sorted the issue in no time. Came to the point and resolved in few chats. Technically very sound to understand the problem.

Thumbnail of user gustavor9
1 review
0 helpful votes
June 4th, 2017

I have a small business with a small budget and never though that I could afford to create an App. With Appy Pie it is possible for any small business or for an individual to create an App. The process is well explained and even though there were some bumps in the road they have support available 24/7. Recently received help from Nick Mohammed who solved my problem in less than two minutes. I would highly recommend this service.

Thumbnail of user peterf86
1 review
0 helpful votes
September 26th, 2016

To be able to build a app from nothing as a ordinary user is great. Every time I have something that I want to add I just click on the chat-window and help is there.

THANKS!

Service
Value
Shipping
Returns
Quality
Thumbnail of user bhagwak
1 review
0 helpful votes
June 27th, 2020

I like it for its automotive system. Good experience with them. But Some time they make problems with customers.

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From the business

App Builder Appy Pie has been rated as the Best Mobile App Maker online. Now Learn how to create an app for free in 3 steps with Appy Pie? ۪s DIY App Maker, Once created you can then Publish your mobile app quickly & easily to Google Play & App Store wit...

Company Representative

Thumbnail of user sahild
Abs K.

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