ApplianceZoneReviews 31

The parts arrived and were totally worthless. Not OEM. Not close. Oh Yeah. I got what I paid for and then returned them. These are not the parts you are looking for. This is not the vendor you want. They did not email an order confirmation. Stay away from these folks. Their abysmal reviews say it all.

Do not order from here. They put in a zip that was wrong. Never received. No way to contact them. No refund

ApplianceZone
1203 Highway 62 NE,
Corydon, IN *******

Thrifty Appliance Parts
1203 Highway 62 NE
Corydon, IN *******

Speedy Appliance Parts
1203 Highway 62 NE
Corydon, IN *******

All three are the same business with the same scams. They charge up to a 50% restocking fee and you pay to ship both ways. I'm not wasting more time and money trying to get e partial refund. The part is going in the trash. Buyer Beware!

So I purchased this Samsung water dispenser paddles! July 1,2020 I go check July 9th, 2020 still not fulfilled! After emails bouncing back I then contact PayPal. There is no phone number to contact these people at appliance zone so you have to rely on emails ( horrible). So I asked for a refund because the item was not in stock and would not be until July 22-30,2020 after getting denied a refund PayPal gets involved and this person gets highly upset that I went to PayPal to get my refund. PAULA ALLEN Email me and said that since I went through PayPal that now I will have to wait to the last possible day for her to answer PayPal's request! I told her I would wait patiently because one way or the other she would have to refund me 115.00 her answer was PayPal has ny money get it from them! Well I did I get it from them and they took it from her! Nasty person nasty place to do business and if you do use PayPal at checkout. Thieves never win... kudos to PayPal for an extremely fast refund...

I ordered knobs for my stovetop that they claimed were for my make and model. They did not fit. When I spoke to them they said I should use a pair of pliers to "adjust" the posts that they push into. I dii not want to do that to my $500 stove so I sent them back. Besides making me pay to have them sent to me I also had to absorb the charge to ship them back PLUS a 20% shipping fee. They also included in their correspondence a website for their sister company (Appliance Zone.com) that carries OEM products at a price higher than the manufacturer. And now they will be sending these parts that have not been manufactured to spec to someone else! Deceptive, dishonest, and dirty.

I ordered a part from their website and selected 1-2 day shipping, which was listed at $16.95. When I went to pay for my order, it had increased to $17.95. I needed the part quickly, so I paid it. My order should have arrived on Wednesday, but didn't arrive until the following Monday. I ended up having to find and purchase the product locally, which took a considerable part of my day. I asked for a refund from Appliance Zone and they refused! Will never consider ordering from them again.

A few months ago I purchased a computer board from appliance zone. The item was marked as "New" on the website. Upon arrival the item was clearly marked "reconditioned" and the item did not work. I contacted appliance zone. While I was communicating with them about the item marked as "New" they changed it to "reconditioned" on the website and told me that it never was advertised as "New." Appliance Zone now told me that I would have to pay for shipping and restocking fees.

After being lied to, I contacted my credit card company and they agreed that I should withdraw payment. I withdrew payment of $153 from my credit card to appliance zone and now I received a "bill" in the mail for $200.07. The letter is poorly written and ends with...

"We understand medical billing is not always simple to understand, but we can help."

Clearly they just copy and pasted something they found on the internet and have no idea what they are doing.

STAY AWAY! This company is complete garbage and I'm reporting them for fraud in IN and ND.

I bought a part for my washing machine, before I receive it, I found out that I don't need this part. Try to return it for refund or for credit, they refused saying the part has been used. Never use it, the only reason I open the box is to stick order paper inside for my refund.
When I open the box to put the return paper inside I found it that the part has no protection or bag or even instruction, when I tried to explain what happen my email only, they stop respond. I lost my $118 also I lost the part because the refuse to return it to me on my expense.

I ordered seals from my refrigerator and freezer, but before they came in I was called away on a family emergency. My refrigerator had to be replaced while I was away.
When I return home I emailed Appliance Zone and requested a refund. I was told that there would be an "up to a 20% " charge for restocking, depending on the condition of the packaging. I never open the boxes and returned them just as they were sent to me. They charged me they the full 20%, which amounted to $47.00.

Ordered simple water filters for my Kitchen Aid frig.
Figured 5 to 7 days shipping time. Two weeks later contacted them through "live chat" ( can't speak to a real person) and was told they were on backorder. Decided to purchase somewhere else because they couldn't tell me when they would ship. Cancelled the order and decided to check my account for the heck of it. They had already charged my account and a few mintues later received an email saying I would be put at the back of the line if I cancelled. I emailed them back and confirmed I wanted to cancel the order. No response back until 2 weeks later when I got a confirmed shipping email. Contacted them and was told they never received a cancel order.
To top that off they sent me two generic filters that I could have purchased from a dozen places for $12.00 a piece instead of $44.00 a piece.
These people are running a scam on people so STAY AWAY!

Ordered a part on Dec 18,2016. Received a confirmation on Dec 21,2016 that the part has been shipped. According to the tracking, it came to south heaven, MS on Dec 24,2016. Than it just stopped. The estimated delivery date was showing Dec 28,2016. I did not get it. Waited next day. Did not get it. Later in the day I called and found that there was no live person to talk to. So, on the chat I told the lady what was going on. She told me that the carrier would have to be contacted by me. Why me? Anyway, next day ( today) I found email telling me to get in touch with fedex claims and file a claim and wait 2 to 3 more days before the company can send me a replacement. I told her in the email that I will wait till jan 02,2017 for my part and than contact my credit card company to dispute the charges. No solid answers given on the situation.
Will not deal with this again and advise all to stay away also.