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A Plus Warehouse

Overview

A Plus Warehouse has a rating of 3.8 stars from 403 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with A Plus Warehouse most frequently mention customer service, sales rep and amazon store. A Plus Warehouse ranks 279th among Industrial Supply sites.

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1,234 reviews
How would you rate A Plus Warehouse?
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Canada
1 review
0 helpful votes
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D- minus
December 11, 2020

They will take your order and provide an ETA that they won't meet. Start of many lies about production issues and ship to the wrong address 3 weeks late.
Carrie McNamara has no idea how to run a company.

Date of experience: December 11, 2020
Tennessee
1 review
1 helpful vote
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I ordered something without realizing it only came with 1/3 of what I needed in my order. Ed Stairman must have read my mind and contacted me right away to let me know what the order actually included. For the entire order, it was a little more than I was able to spend right now, so he refunded and cancelled the order for me immediately. Very impressive. Future customer here.

Date of experience: July 7, 2020
California
1 review
0 helpful votes
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Excellent service
August 8, 2018

The sales person, Chris Carroll was very knowledgeable and extremely helpful. He guided me in choosing the correct conveyor and motor. The price was reasonable and the delivery was prompt. I am very satisfied with the product which serves our purpose more than adequately.

Date of experience: August 8, 2018
Michigan
1 review
0 helpful votes
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Great Customer Service
February 14, 2020

I have been working with A Plus Warehouse for several years now and have developed great relationships with some of the inside sales staff. The service that they provide for me is great and their products very well priced and of great quality.

Thanks, A Plus Warehouse

Date of experience: February 14, 2020
New York
1 review
0 helpful votes
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From start to finish, A Plus Warehouse was a pleasure to work with. The order surpassed expectations and was delivered early! I would purchase from them again and again.

Date of experience: February 12, 2019
Colleen H.
0 reviews
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Talked with customer svc rep
October 10, 2016

Talked with customer svc rep - EXCELLENT. Was able to answer all questions & offered help. Easy to do business with. Thank you!
Received order quickly. Cabinets are of sound structure, well made, and of good design.

Date of experience: October 10, 2016
Stephen C.
0 reviews
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Crane was shipped on a solid supported pallet easy to move from delivery truck and to job site. All bolts needed for unit assembly were included note: base anchor bolts not included. Jib crane has a smooth rotation operation. Crane meeting my expectation and I would purchase it again.

Date of experience: October 17, 2019
Blue G.
0 reviews
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Aplus Warehouse is reliable responsive and efficient. Ed and Chris are professional and easy to work with. Not only is Aplus operational sound but also customer focused. I highly recommend you consider working with them.
Eric Stoddard
Blue Grace Logistics

Date of experience: April 5, 2016
MICHELLE C.
0 reviews
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When I needed to change the shipping after placing my order I was contacted within an hour. Customer service is excellent. The material came in quickly. The racking was easy to assemble and makes our wire storage look much nicer.

Date of experience: January 20, 2017
John S.
0 reviews
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No issues
January 7, 2020

No issues. Everything works well. If the product dimensions are as expected, this should work for my application.
Took longer than desired to receive the item, but that was due to the holidays impacting the schedule. I was keep informed of the order progress. My questions were answered in a timely and courteous manner.
I have received the product and it is of good quality and was delivered undamaged.

Overall, I am please with the company description of the item and the service provided.

Date of experience: January 7, 2020
Melody P.
0 reviews
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I was very happy with everything, from changing the color to get delivered earlier, the level of service and help I received is hard to find these days. I was very excited to see the lockers arrive in excellent condition and a few days ahead of schedule. I'll definitely buy from your company again, if needed and share my experience with anyone else looking for quality and great customer service.

Date of experience: December 28, 2016
STEVEN K.
0 reviews
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I was expecting some installation instructions with the locker parts to make assembly easier, but there were none. The parts were all correct but it has taken extra time in figuring out how to assemble everything. After some trial and error the assembly went well. Top quality materials, fit great, no instructions.

Date of experience: March 23, 2017
California
1 review
0 helpful votes
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Great customer service!

I'm very pleased with the customer service I received.
It was straight forward, quick and painless.

Date of experience: January 31, 2019
RON J.
0 reviews
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Made a quick phone call to purchase some plastic portable stairs and loved it! The carriage bolts provided were only 1/2 threaded and it was not possible to make the handle tight. I went to the hardware store for some spacers that solved the problem.

Date of experience: November 27, 2017
Debbie R.
0 reviews
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I am the difficult client
August 29, 2017

I am the difficult client. They helped me figure out what I really needed at a great price. Now I keep coming back for all my warehouse needs. Conveyors, racking, shelf labeling, they have it all and their Customer Service is unbeatable. Once, I found a better deal with an unknown vendor and APlus matched it. The always look out for the customer. Thanks Aplus and keep up the good work!

Date of experience: August 29, 2017
QUENTIN K.
0 reviews
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The folks at A PLUS helped me quickly get my wire shelving order done. They are awesome to talk to for information and with following up on the sale. I am a very happy returning customer and will buy again when I need more! Thanks A PLUS!

Date of experience: December 15, 2016
BOB T.
0 reviews
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The whole purchasing experience was excellent from start to finish. From making sure the product ordered was just what I wanted to delivering on time, and the order being correct. Every thing went perfectly.

Date of experience: November 26, 2016
BOB S.
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Hi
November 18, 2016

Hi,

Chris was very helpful, especially since we had our Parents' Group order the vertical racks with funds raised by the generous Group. My only concern was the additional $82.00 for a paper change regarding the new delivery address. In the future, please inform the person ordering the items of any unique requirements, like the need for a loading dock, forklift, and/or a bobtail with a hydraulic tailgate. When parents order items for the school with personal funds raised, they are not necessarily schooled in the total process.

Best always,

Bob Scialanga
Exploring Technology
Burlingame High School

Date of experience: November 18, 2016
Norman B.
0 reviews
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I enjoyed speaking with the friendly representatives at this business. Both Ed and Lisa sent me a quote within minutes of my request. The A Plus website is very user friendly and I will def do business with this company again

Date of experience: March 17, 2017
Richard W.
0 reviews
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We ordered a man cage and said it was urgent and needed to ship the same day they said we will see what we can do, and we received it the next day at 10 am. It turned out the wrong cage got ordered and A plus went above and beyond to get correct cage ordered and sent. I would definitely do business with them again.

Date of experience: March 3, 2016