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A Place for Mom has a rating of 4.1 stars from 877 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with A Place for Mom most frequently mention assisted living, memory care, and new home. A Place for Mom ranks 1st among Caregiving sites.
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This company responds to reviews on average within 5 days
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When you first begin looking at solutions for helping an aging relative find care or a good retirement community, it is overwhelming. A Place for Mom gives you a good list of choices along with additional reviews and insights about each option. I received followup messages on a regular basis but not too often which was good. This process is challenging and at times difficult. A Place for Mom helped in narrowing down the selections.
I am now getting over 25 spam calls a day because they clearly sold my contact information. I will probably have to change my cell number. Unacceptable!
When you first begin looking at solutions for helping an aging relative find care or a good retirement community, it is overwhelming. A Place for Mom gives you a good list of choices along with additional reviews and insights about each option. I received followup messages on a regular basis but not too often which was good. This process is challenging and at times difficult. A Place for Mom helped in narrowing down the selections.
I needed a place to start and some frame of reference on how good a retirement community might be. A Place for Mom gave me a list to start with based on our discussions and then refined it as the search went on. I also knew I could ask for additional help if I needed it along the way.
They tried very hard to help me find help and support for my 90-year old dad. We did settle for a two-week respite stay at a beautiful, assisted living facility. The accomplishment was proving to dad that assisted living is the total opposite of nursing home (apples and oranges!). Alas, we just couldn't come up with the finances to be a permanent resident. But they tried very hard to help me find something! I didn't feel quite so alone. All efforts were greatly appreciated.
I was becoming desperate in finding some help with my 90-year old father. Lots of internet research made A Place for Mom the easiest to initiate contact.
We were looking for a place fir my brother. When I called, they were kind, inquisitive, listened to the entire story, came up with options while on the phone with me and arranged for the visit within 1 day. I went to the visit and the place was perfect. The load that was taken off my shoulders was huge! Unbelievably great service for those looking for a place for a friend or family member to stay.
I had seen the television commercials and read some reviews so I thought I would give it a try since I was not finding anything by looking myself.
Had great support with Diane Ambroziak. She returned my calls at a reasonable time and researched places that could help me with my mom's care. However, I received a text message from someone from your company wanting information about how CarePro was working out. I just deleted that text today so I can't give you specifics. I told her they were a nightmare and I suggest you not recommend them for Home Care again. I reported them to Adult Protective Services also but have not heard back from them. The lady that text me and asked me about them told me she was sorry for my experience and I never heard another word about it.
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I know that there's a lot on the website, but there's just so much there. I really feel like my best help was from Rob Icard over the phone. Rob is a good listener and navigating this whole taking care of your parents thing has been a huge challenge and stressor on me and my family. I wish we had more resources to do this.
I needed help getting a place for my mom.
One suggestion is the medicaid waiver process is complex and needs clarity. It's not this organization's job, but it would be amazing if there could be more resources for it.
I had a need for a place that would cater to the needs of my sister and Adair (a rep for A Place for Mom) contacted me. We discussed the condition of my sister and the type of treatment I/we thought best for her. She worked tirelessly with me and found the ideal place within a fairly affordable price range. Today my sister is very happy in her ne surroundings and the staff is above average. Thanks to A Place for Mom my mission is accomplished. If I have to move my sister for any reason, I willl use their services again and again.
Ecellent follow up, willingness to hear and understand what I needed versus what they thought was best.
Only complaint was it would have been great to coordinate one caregiver on a daily basis.
Some where better than others, I know staffing was tough at the time.
Quick and available
Our advisor was very knowledgeable, easy to reach out to, and pointed us in the direction of several assisted living facilities that we didn't know about. I did find that all of the phone calls and emails from the different places we spoke about got a bit overwhelming.
It had good reviews
I very much appreciated the help they provided during a very difficult time. With a little bit of assistance from them I was able to find a new home for my mom. They worked with me knowing what we were looking for and what we could do financially.
I had success finding a place for my mom but felt that this time I didn't get as much guidance. I did most of the work myself but appreciated a list to go by.
It’s easier to have all of options in one area and they did that for me twice now. I recommend others use it because it’s so difficult to stay organized during the process of finding the right place.
We were given only 2 days to find a new place for my husband. Chris provided us 5 to 7 places with scheduled tours at 3. He ranked them and provided maps to the site. After visiting about 5 of the facilities, we selected the first.
I have known of A Place for Mom for many years, so when my son found it on the internet we were happy to use it.
When I was looking for a new residence close to my son's home A Place for Mom gave my son great assistance in finding a residence for me in Virginia.
Your help made my move much easier. Thank you.
When I moved to California in 2015 A Place for Mom helped me navigate a strange location. I was provided a great deal of help with a list of Retirement Homes that would mkeet my needs. Several years later A Place for Mom helped me find a Home in GA.
This Agency has helped me relocate to three states in the last nine years.
Thank you.
We never considered that we could live in an independent living facility because our nest egg had disappeared with the depression of 2008 when we first retired. But realizing that our house has appreciated in value since we bought it in 2017 changed our mind to the possibility.
I had seen the ads and felt it was a wonderful service. However, I do realize that you can look with out a middle man. But it takes much longer. A place for Mom helped us hone in on the homes that were within our budget. John was very kind and patient with us.
Continuous contact while trying to find a place for my sister and brother-in-law was so helpful and comforting
Thank you so much for sharing your positive experience with A Place For Mom! We are happy to hear our services were helpful and comforting throughout your search.
I chose, and am now happy with, an assisted living facility that was suggested to me by A Place for Mom, which goes to show that they were definitely helpful. Initially, I was not sure what I was looking for regarding the level of assistance my uncle needed, but I had certain criteria that was necessary to be met. They helped me narrow it down. The part of the process that was not good was their online scheduler to make or change appointments. Many facilities didn't expect me when I had it scheduled, others were calling me when I had actually cancelled.
Thank you for your comments, Margaret. We are glad we could help you out and appreciate your feedback about the online scheduler. We will be sure to pass your feedback along!
I like that it isn't very big. The residents are friendly as is the staff…. I like that I can be as busy as I want or go to the library and read the newspaper or a book. Rooms are cleaned daily. Food is fair…
Have seen advertisements and I needed info as to the next step in my life! I reached out and they were helpful and have subsequently followed through!
The group is always checking in on how my mom's doing. Very good suggestions for places to stay.
Advertisements and previously use for my mother-in -law
I enjoyed my initial conversation. Appreciated the speed appointments were arranged. Found exactly what I was looking for on my second appointment. Highly recommended!
Liked the TV ads.
The staff is excellent with the residents. Everyone in the facility is highly trained for dementia.
Our mom was able to get assistance she needed with her age and medical-related issues. Move in and associated paperwork was handled smoothly and promptly. Caregivers and other professionals were always attentive and caring in taking care of their duties. Staff coordinated well with the family and outside medical staff.
Got a list of local places, ended up moving into one 2 weeks ago. Very pleased with it. 9
It was helpful to me that appointments were made and
Communication was done through APFM. Thank you.
Friend referred
The place we choose for my mom was recommended by my mother in law. A place for mom set up two other appointments, one with Vitalia, which was nice, but not for our mom, and the other place never called. We friend to call them and no one answered, big red flag.
My mother will be moving in to Brookdale where my mother in law is.
Didn’t know how to start a search, except for the place where my mother in law was. Interestingly, she choose that one.
They were very helpful and had a number of resources. It was great to have the facilities filtered to meet our needs and price point.
From tv advertisements
I moved in to a recommended new home in short order.
Superior service.
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A Place for Mom is the leading online platform connecting families searching for senior care with a team of experienced local advisors providing insight-driven, personalized solutions. As the nation’s leading senior advisory service, A Place for Mom has a mission to enable caregivers to make the best senior living decisions.
With hundreds of senior living experts nationwide, A Place for Mom helps hundreds of thousands of families every year navigate the complexities of finding the right senior living solution for their loved ones across home care, independent living, memory care, assisted living, and more.
A Place for Mom’s service is provided at no cost to families because it is paid for by the senior living communities and home care providers in its network. For more information, please visit aplaceformom.com.
Thank you for sharing!