On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
antonline.com is America’s premier online reseller of cutting edge computer technology and consumer electronics. We work with all the best brands and have exclusive offers from HP, Microsoft, Sony, Samsung, Lenovo, Asus and all of our industry’s leading manufacturers. Shop antonline.com first for PCs, Gaming, Laptops, Tablets, Consoles and Accessories.
Outrageously Good Value + Free Shipping on Every Item, Every Day!
The company enjoys a generally positive reputation for its fast shipping, competitive pricing, and user-friendly website, which many customers appreciate for its simplicity and efficiency. Positive experiences often highlight successful pre-orders and reliable product delivery. However, concerns arise regarding packaging practices, particularly the use of thin plastic bags leading to damaged items, as well as issues with customer support during order discrepancies and returns. While many customers express satisfaction with their purchases, the inconsistency in handling customer service challenges suggests an area for improvement to enhance overall customer experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Very easy to order, convenient order updates. Great selection, with desirable bundles for must have console release.
Just wish I had better communication about my order and when it might have been shipped, instead of finding everything out last minute
I had a overall good experience with my PS5 pre-order. I just wish that the expected delivery date of 11/12/2020 would've been kept so that I could've had things go as planned.
We ordered our product and received it as advertised in a timely manner. I will use them again and highly recommend this company.
I was lucky enough to place an order for the PS5 bundle back in September. Like most I was hesitant since I was unfamiliar with antonline, especially since all of the more well known sellers were sold out. Contrary to other reviews I had read, they communicated extremely well about plans for shipping and status of the order. The order shipped on launch day and I received everything as described and in good working order. In fact being that they did not charge sales tax and just a $10 shipping fee, I ended up eating a good $50 over purchasing from any of the other sellers out there. Overall the experience was very smooth and there is no reason why I would not order through them again in the future.
Everything shipped and arrived on time as ordered. When everyone else was sold out, ANTONLINE had a great deal lower than everyone else!
Got my order sooner than I expected. Once I received it everything was where it should have been and I couldn't be happier.
My ps5 preorder was supposed to be shipped 11/12 but shipped early 11/10 and was here by 11/13 witch made me very happy! They went above and beyond my expectations, so many people were Skeptical but I'm glad I put my trust in them!
Great easy ordering experience for a lucky PS5 pre-order! Shipped the package super fast and arrived quickly as well. Only thing is shipping items should be WAY more secure. Using a cheap extra large box that's not firmly packed with anything makes items move around during shipping. My package arrived with a PS5 game underneath the console. Could have easily broken the game being crushed. Use common sense during shipping and separate small items also. Other than that great sale!
I failed on getting the ps5 on every major retailer but ANTonline provided me with the best possible experience. Checkout was smooth and delivery came sooner than expected. I have recommended the site to others and would gladly shop again. Thank you!
They did excellent job and great customer service. I was made aware of the process plus I got my order on time. Very happy.
Preordered the ps5 in September. They sent it out for delivery on November 11th and it arrived on November 19th. Great company to buy from for new consoles. The ps5 was in a bundle and price was very good. Product brand new.
I was skeptical of buying from antonline since I hadn't heard of them before, but saw they were taking pre-orders for the PS5 in September. I decided to give them a shot and they did excellent! I would highly recommend them and will buy from them again in the future. Thanks Antonline!
I had received excellent service from start to finish. No complaints
I was skeptical for whatever reason when placing my order, mainly negative bad reviews. MY EXPERIENCE WAS GREAT! I received my console with updated tracking throughout the process. Thanks Antonline!
Answer: Hello Ben, Unless it is specifically advertised as Open Box (this is in the name of the product as well as in the description) - all items on our website are new and sealed.
Answer: Hi Samuel! Thank you for shopping with us. Please reach out to support@antonline.com for the quickest resolution to your order concerns.
Answer: Absolutely! To apply for a return please visit our website: https://www.antonline.com/support/returns You can also reach out to support@antonline.com for any other questions regarding your return. Thank you!
Answer: Yes they are! We currently ship to the entire continental US. This does exclude Alaska, Hawaii and Puerto Rico.
Answer: Hi Farid! Please visit our website@ antonline.com to shop our products, and if you have any additional questions please reach out to support@antonline.com! Thank you.
Answer: Hello Richard, Unless it is specifically advertised as Open Box (this is in the name of the product as well as in the description) - all items on our website are new and sealed.
Answer: Hello Richard, Unless it is specifically advertised as Open Box (this is in the name of the product as well as in the description) - all items on our website are new and sealed.
Answer: Our return policy is absolutely published on each product page as well as on our store page on walmart.com.
Answer: Hi Fernanda! Thanks for shopping with us. We hope you will enjoy your purchase and will visit us again soon.