Anniecloth has a rating of 4.0 stars from 5,216 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Anniecloth most frequently mention online boutique, customer service, and good quality. Anniecloth ranks 11th among Women's Clothing sites.
Everything is realatively easy. It would be nice to have a save for later or remove item b option at checkout when you go through the Web.
I am incredibly angry that I believed I would receive the actual products I ordered. Before purchasing I checked where the company was located, and the website England so I thought it was likely a reputable company. Boy was I wrong - the company is out of China and are scam artists. They post nice clothing photos for sale and then once you receive them, they are not at all what was advertised and are the cheapest garbage that you can imagine. They are very quick to answer their emails, I will give them that, but there is no customer service at all. DO NOT order from this company, they are a complete rip off! First photo is the advertised sweater. The 2nd photo is what I received, plastic polyester that isn't anything like the advertised version!
On March 19, I ordered a dress for my daughter's birthday. It is now more than 35 days later and it has still not shown up. Forget it. Cancel the order. I will contact my bank in the morning.
You always have pretty dresses I can buy for my daughters.
Transaction went smoothly, but was disappointed with the shipping option, which was only one: 20-30 days! This was supposed to be a birthday dress for my daughter, and it's doubtful to arrive in time. Alternative plans will have to be made. Not your fault really, but you asked.
Birthday present for my daughter.
* Anniecloth attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Amazing internet experience. I had some confusion with my order, but customer service was friendly, fast, and a comfortable process. Shipping was also surprisingly fast. I'm a high-quality snob so I hate shopping online because you never know what you're going to get. However, my dress did not disappoint. I recommend this online boutique to anyone.
Here they were very responsive and answered all my questions quickly and completely. I hope to see how the clothes look.
Amazing internet experience. I had some confusion with my order, but customer service was friendly, fast, and a comfortable process. Shipping was also surprisingly fast. However, my dress did not disappoint. I recommend this online boutique to anyone.
This is a fantastic clothing website with the best customer service i have come across. Great variety, good prices. Highly recommended for friends and family. Regular designs and reasonable shipping costs.
You can check clothing by body type, see if it 'fits' your build, and buy things like outfits rather than trying to figure out what you'd like to go with something!
Efficient website and excellent customer service.
I have only bought shoes 4 different times on this website. The prices were excellent for quality shoes and still wearing them.
I am very happy to see that this website now use their own models and photos, whereas previously they had a reputation for using photos from other retailers leading to misleading articles. It's great to see an online boutique that really listens to their customers' feedback! I love the prices and the quality, I always get compliments when I wear these clothes because they are always in fashion and it doesn't look like the typical clothes found in the mall.
So many clothing designs available, easy to navigate, many helpful reviews, fast and reliable service :) I was happy with the shipment. I will definitely buy from them again! Highly recommended
I really liked this clothing website, you can find cheap, good quality things, and what surprised me a lot is the delivery time, I used to wait a long time for my order, but I received it just 14 days after making the purchase! That is just amazing!
I previously wrote a review because I was disappointed that my order did not arrive. They arrived today and I am very happy, the quality is great and they fit very well. The online customer service was also very helpful. A recommendation would be to make sure that the clothes are delivered on time, since this generates dissatisfied customers, but I understand that due to the pandemic it may take much longer than expected!
For starters, I love that this website has so many options of all kinds of clothes. From sweaters, tops and shoes. The price is incredible, at first I could really believe how cheap they were. I even compared it to another website and yes, BIG difference and better. AND FREE SHIPPING. Yes, not all websites offer free shipping. I love shopping here. Even if this week was the first time I bought here! I totally recommend it to everyone.
Got a lovely coat at this online boutique, Amazing service on the internet. Good quality and design of unique and accessible clothing.
From frustrating to happy With much difficulties trying to figure out how to return a dress I found live chat and was helped through the process for my return. Ordered 3 items ($71). All were unsatisfactory--way too small, cheap fabrics, colors and fabrics not like the ads.The material of the sweatshirts is shiny polyester, but that is not what is shown. They are also about 3 inches shorter than on the model.The quality is VERY poor - about as thick as a paper napkin From frustrating to happy With much difficulties trying to figure out how to return a dress I found live chat and was helped through the process for my return. Ordered 3 items ($71). All were unsatisfactory--way too small, cheap fabrics, colors and fabrics not like the ads.The material of the sweatshirts is shiny polyester, but that is not what is shown. They are also about 3 inches shorter than on the model.The quality is VERY poor - about as thick as a paper napkin and plastic feeling. I went on the internet and i found this number + (eight five zero six three two zero nine eight zero) when my line was connected they helped me some with instructions so that i can return there garbage back and initiated my money to me, at first I thought whether they will really help me or it's a scam but after I confirmed with my bank I was relaxed as I have really received my refund from themand plastic feeling. I went on the internet and i found this number + (eight five zero six three two zero nine eight zero) when my line was connected they helped me some with instructions so that i can return there garbage back and initiated my money to me, at first I thought whether they will really help me or it's a scam but after I confirmed with my bank I was relaxed as I have really received my refund from them
I recently made 3 different purchases here. Two only took a few days to arrive. Another took a little longer (sent by a third party), but his excellent customer service tracked him down within a few hours after I wrote to ask them. Another package was missing an item, which is being shipped again without asking questions. All items (dress, sweatshirt, shoes) looked as good as the photos online. Customer service was courteous, efficient, friendly and professional.
I recently bought online using this website and found that the ordering process is very simple. I loved moving around and putting bargains in my cart. The items were delivered by a friendly courier service in a great time. I was so happy that I even received a free gift with the purchase. I will definitely use this boutique again and eliminate the stress of shopping.
I love this store, they are fast to deliver and amazing customer service too :) I love the delivered dress, if you are not satisfied with it, you can return it. Just like looking at the suggested styles, it gives you ideas and inspiration, good style and fashion... I always check this site almost every day :) I hope they make more styles for my budget :)
Love the clothing! But need to remember to check sizing chart. Most of my order was a bit too small for me.
I love the look of the items
I love the look of the items
This would have to be my most visited store and the fact that they accept online payments makes it much more affordable for those tighter budgets. The website is very easy to navigate, there is plenty of variety for all sizes and ages, and I have never purchased anything that is not true to size. Never fails to disappoint with fast delivery! I love receiving emails first to notify me of any newcomers who may have lost. Try it yourself, you will fall in love like me.
I am a regular customer of this website, the clothes are always as described, immediate shipping, excellent online service, thank you.
A lovely website, it helped me solve a minor problem with my order and was another star in the internet sea. Recommended for pretty clothes and accessories.
All the clothes I have bought here are of good quality and if something doesn't fit, we always have a chance to return it for a refund or other item. I like being able to read the catalog and see the various clothing items and how different items can be mixed and matched to suit every occasion. The staff is always courteous and shows a positive and easy way, making it always a pleasant experience.
Excellent. The team at this online boutique was fast and friendly from start to finish, the online shopping experience was very good, which surprised me. I would recommend them to anyone looking for clothes with a very beautiful embroidery design, whether it is for work, gifts or holidays.
I was wrong to order without checking these reviews. Any positive ones are clearly injured by the company's customer service itself.
Tip for consumers:
Do not use this company.
Products used:
The sizing was off to begin with. I ordered the largest size available. Should have known better. Did not check these reviews before I order two. I have learned my lesson. I asked for a refund. They would not give me one except for $3 on a $30 item. They are despicable. On top of that I had to pay international shipping charges for heavens sakes. Terrible company.
* Anniecloth attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
The products in this online boutique are priced better than standard stores in shopping malls! Many of the clothes that I bought were very well made and with well done seams. The quality of the style itself has improved a lot compared to the first time I bought it, I am very happy. Bear in mind, shipping takes a little longer than normal, but it's worth it.
Constantly returning to this website for its great clothes and low prices. Easy shopping with free shipping. I never had a problem with their deliveries.
Sorry for all inconvenience.
We will try our best to improve it.
Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs.
If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Anniecloth