Would like to order shoes but don't understand the size. I need 8 1/22 Answers
asked byon 10/16/19
Please read reviews for Annie Cloth before making any purchases. Orders come from China and are of terrible quality and customer return is for the most part non existent. There are no numbers to call to talk through your complaint and I am certain the reason behind that is that this is some fly by night operation. I didn't read reviews prior to ordering and wish I had. I ordered 3 items a month ago (1 still has not arrived) and of the 2 I did get the quality was horrible. When sending pics to them to show what I received versus the pic from the site I received this reply. "Sorry that you are not satisfied with the item(s). Please note that customer must respond to every email within 7 days. If not, we will close this case after the aforementioned deadline. Our return center is located in Guangzhou, China. According to our return policy, the customer is responsible for return shipping cost and any other related return charges (including possible custom fee). Your refund will be processed after our return center received and inspected the return package. Since International return might result in long waiting time and incur substantial return cost on your side, we recommend some alternative methods to resolve this issue. We would like to offer you 15% cash refund instead of returning the item(s). If there are any sizing issues, you can use this fund to alter the cloth. If you still want to return/exchange the package, you should email us for a return label within 7 days, the aforementioned deadline. You can check the return policy here: https://anniecloth.com/pages/refund-policy". NOWHERE DID MY CONCERN OF QUALITY GET ADDRESSED! Save yourself the time, frustration and MONEY, order from the US or go to an actual brick and mortar store!
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More questions about Annie ClothDo they have more than 1 name? This clothing that is horrible by the way is identical to another named company I bought from? I would like to know when they shut you down !!!!! Cause we're working on it ! Do the sizes run correctly or are they small? Where are these clothes made? I would like to send back a blouse I purchased over the internet. I don't like the fabric. Would you please send me the info. for the return? Judy I returned my order for a larger size, my #AC37769, my tracking # where I returned to you in Sept. Can you tell me about my order I return my order for larger size in Sept my tracking #9114999944314489667973 my accountAC37769, CAROLINE COX where are you located when can I expect my order to arrive? I need to cancel the order I made today..she does not like it. where does this stuff ship from and how can one person love it and the next think it's a scam
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