Let me first say, I am not a fan of the sign now, decide later sales tactics. Yes, this is one way to keep costs down, but it is hard.
That said... OMG! I love my new windows! The house feels and stays cooler without running the AC nonstop. The inside temp stays consistent despite the heat outside. The⁵ overall quality is incredible).
I received regular updates on estimated ship dates, actual ship date, and was contacted promptly for installation with dates available as soon as the next week.
The installation crew arrived on time, were courteous and professional. They finished the project before the day was over and left no trace they were even there. I was shocked by the cleanliness. I could not be happier from start to finish. Would highly recommend.
First time using service for house cleaning. Scheduled appointment was aromatically rescheduled 30 mins before appointment due to ' last minute cancellation by pro'. Took the morning off specifically for this purpose. Beyond disappointed & waste of my time. Non existent customer support. Will keep rescheduled appointment in next few days & update this post accordingly depending on satisfaction with service once it actually occurs.
Tried for the first time - what a scam - at least In my experience. Received calls from pushy sales people within minutes of submission for services - most with area codes not even close to my locale - assuming a middle-person who gets a cut from a local contractor. The best comparison is car dealerships - unprofessional and looking out for themselves and not the customer. I will not use this service again. Bunch of useless tech people setting up nothing more then a seedy referral network - trying to make a buck at something like construction that they know little about!
Will take your money, not deliver service, and make it extremely hard to get a refund. Total waste of time. One of the worst companies I have ever dealt with. I tend to give a second chance - anyone can make one-off mistakes. But these jokers had multiple mess-ups and displayed outright scammy behavior.
You've been warned.
My experience has been pleasant so far. I had a couple of issues in the beginning, however, Angie's list staff was there to the rescue. Very professional and patient. They were especially detailed in their answers which were ver helpful.
I hired Shoreline Home Services to repair a significant number of rotted wood sections on the exterior of my house (including window trim, the base around my front door and on my back deck). Dan Swanson did a tremendous job of replacing the areas that had been damaged, mostly due to carpenter ants. He also applied pesticide without being asked in an area where he found ants in place.
He suggested that he would paint the wood prior to installing it, which saved me from having to paint it myself or hire a painter to do it.
Dan was a pleasure to work with and followed through on everything he said he would do. His attention to detail is great and the final product looks terrific. I would recommend using Dan for any carpentry or other exterior repair jobs you might have at your home. He is a good man.
Constantly over charging account for leads that may or may not even be real people. Customer service is a total joke. Never speak to the same person twice and hear the same responses read from a script. Not helpful in any way. They make all their money ripping off contractors. Zero stars.
I'm a 40+ years building tradesmen, I have a wide range a trained skills, I hosted a radio show called Richmond home improvement. So I was skeptical at best. But I was just floored by how many solid company responded. And I had a very tight window (7 days tops) to have job complete. I will now be a Angie fan. I should thank you for making my life easier. We are a boutique hotel with sports bar pool and I constantly have to answer questions about there house problems and always trying to get me to look at stuff. Now I can just say go on Angie that's the best advice I can give. Ty
Friendly, honest, great workmanship with fair pricing... Same day appointment resolved the problem of replace bad Hot water heater in a mater of a few hours... made an extra effort of doing a clean job protecting my homes appearance... stayed to verify that the work was satisfactory complete
I bought an electrical deal they were running and called the electrician. He told me he doesn't service my area. I've tried on and off for 2+ years to find out how to get my money back or to transfer to a different provider but nobody ever tells me how to do it. I can't call them and they say they respond within 24 hours to an email but the email never addresses my question. I've learned, just go local and never trust Angie's List. I feel bad that Angie has put her name on something so awful... unless that's the kind of person she is, then yuk.
Can't speak highly enough about this company. Pelican Painters quote was competitive and their skill, work ethic and professionalism was beyond reproach. It was such a pleasure having them in our home that I will be calling on them again with absolute certainty.
My wife and I didn't have a clue of what color to paint the house so we let Francisco school us on popular colors from his experience. Incredible, amazing, and satisfying results. I can echo what others have said about the workers, from the pressure washer to the patching/painting and trim work crew. They were very meticulous about their work, and 100 percent professional, spot checking everywhere to ensure they didn't miss anything! Now when I look at it, "it's like artwork in a museum". (-: A job Well Done Francisco and Crew. Thank you very much for your caring, kindness, integrity and professionalism!
Ron W.
My sister tried to get 2 different house cleaning services to clean her home. Both NO shows! Her husband is very ill and will be coming home soon from hospital and he has to be in a sanitized home.
Then when she'd call back to find out what the problems were recording would say # was no longer in served! We will never use or depend on Angie's list ever!
Jason, Ryan and Alex did an excellent job in upgrading my basement. I would rate them at 5 out of 5. They were very courteous and always wanted to know if everything was OK. They had me check what was done the first day and final review.
Worst experience on so many levels. #1) Our "pro" put one of the chair seats on backwards which made the back stick out and the chair lean. He even had the audacity to charge for more time, after obviously putting it together wrong and never fixing it. The other chair was put on correctly but not bolted in. I'm 8 months pregnant and the chair almost broke apart underneath me.
#2) I called to complain about the service not being done correctly and they said they could only offer a 50% discount. They were also very rude. I then called wayfair who I booked them through, and my wayfair rep actually talked about how horrible they have been.
#3) if you do actually get any sort of refund they can't refund your CC, you have to send them the invoice and they mail you a check.
Anyway, so grateful my husband realized all the screws weren't screwed in or I could have gotten seriously hurt. He ended up having to put the chairs together in the end, so this booking only caused us stress.
Very happy with Triple A Tree service. They where wonderful
Very reasonable price had other estimates that where very high. I highly recommend this company. They raked everything up and it looks great!
Thank You Aaron and crew for a job well done. I'll be keeping your number.
Sue (Niagara Falls)
I am getting older and arthritis limits many physical activities, especially house cleaning properly. These ladies came in and tackled the job with grace and professionalism. They did a phenomenal job on my large house that has been neglected. I so look forward to their regular return.
Yeah are terrible. I saw price of 68 up. It offered a 20 percent discount if I purchased immediately. They kept calling during this process probably from inputting my number. But a rep called offered a even lower price. Provided by card details and they attempted to bill me over 200 dollars immediately. After promising you don't pay till after the service. And where the heck did they pull that price. Scam.
As a newly established company I thought Angie's list could help get my name out there... boy was I wrong! After naively signing a 1 year contract for $400 per month I quickly realized it was a mistake. I did not receive one single job from Angie's List in the entire year I advertised with them! Please don't make the same mistake I did! Do your research! Try Thumbtack or Yelp instead... way less money and daily leads!
It was an A1 experience! He was prompt and very nice! Chris Wilt is a great serviceman and god bless his service and him to our country! Thanks for getting my oven fixed by Mr. Wilt! I will certainly use you guys again! Merry Christmas and have a Happy New Year!
Answer: You'll have to contact the website directly. They don't monitor the Sitejabber website. Try to see if you can get them to delete your profile. If not, I would contact the Better Business Bureau or the Attorney General's office or another state law enforcement office in your state. This sounds like fraud to me (but, I'm not a lawyer).
Angi (formerly Angie's List) has a rating of 3.8 stars from 2,511 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Angi (formerly Angie's List) most frequently mention great job, timely manner and home improvement. Angi (formerly Angie's List) ranks 103rd among Local Reviews sites.
We're so sorry to hear that your experience with our service had not been more positive. We're happy to discuss your concerns. Please send an email to onlinereputation@angi.com with a copy of your complaint, along with your company name and contact info so we can follow up.