Angi (formerly Angie's List)

If there were a star lower than one then I'd choose it. This company doesn't deserve even the one star. They are cheating contractors out of money and making a fortune. The app freezes every time I click on something. I have to close it out and restart the app. I have tried reloading the app. I have tried updating it. Nothing works.
Customers are not being verified before I, the contractor, are made to pay for the lead. If I am paying to be put in touch with a lead then I fully expect the lead to answer when I call or be refunded for what I paid to be put in contact with them.
In the previous $752.47 that I've spent on leads I have had TWO actually pan out. So if you do the math, I basically paid $376.24 for each of the two leads (customers that actually answered their phones and hired us). That is completely ridiculous and contractors should not have to pay for leads when the customer wont even answer their phone.

They scheduled an appointment for a handyman to come out today at 10; 30. At 11; 15 I called Angi to say they had not arrived.

We never received any contact info about the company so we had no way to contact them. The person on the phone at Angi's said they had rescheduled for 6/30.

How did they reschedule without contacting us? 6/30 is not a convenient date for us. I cancelled that date and do not plan on doing business with Angi again. Extremely unprofessional with unhelpful customer service.

I am a single woman with an old home and not very experienced with remodeling companies. I was nervous about getting a bid, but the chief engineer was willing to work with me and my budget. He was very approachable and trustworthy. The workers were efficent and they did such a super job. They worked a long, hot day, and it was hard work. These guys all have my utmost respect. I am pleased to bits with the
Professionalism of the service and do not hesitate to give them highest stars and a solid recommend.

Done well by Thomas Edison Electric. This was my second experience with this company and they reached out and completed my work in the same day! Unheard of in todays home service industry. Highly recommend this company.

I put in a request for a caterer and a window tinting company for my home windows and got NO responses even when they matched me with several available contractors. They are all non-responsive and not interested in new customers.

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Scam, scam, scam
Don't trust them
I received all fake lead norespond, no answer this is big trap.
They forced me for termination oh 35% of whole year. Don't sign anything.
Termination with them forced pay $1890. Scam scam award.
Rachel backer, Dan thacker didn't explain me about cancelation fee as %35 of whole year like $1890 at the first of sign.

I had to have the lock replaced on my home. Was directed to BONDED LOCK SERVICE, INC. It was a wonderful experience. Gordon came right on time. Installed the new lock and it works perfectly. He was courteous, kind and very knowledgeable. The work was done quickly, it looks great and works flawlessly. If you need lock replacement, this is the company to go to. Very happy with the result.

I quickly searched for roofing repairs and got 5 possible candidates. However, only one, Shanco, did minor repairs on roofs - all of the four other candidates only did complete roof replacements. I wish I would have known - instead I had to call the four before I found Shanco! Perhaps you could refine your search criteria - as I did enter 'roof fascia replacement' - it did not filter out the 4 vendors that only do complete roof replacement.

Cliff and his son are the greatest people you ever want to meet, when he is needed for any repair he makes time to come over and fix the problem. I have a motel and can't always wait for service because of so many rooms being effected at one time, when I call Cliff he always calls back and makes the time to repair the problem on hand. He's 10 STARS for me

I have had a roof leak for years and have contacted at least 8 professional companies and two individuals to repair it. All of them failed and none of them returned to try to remedy "their" repair. Then I hired Roof Above the Rest and my roof, that leaked in two places, was fixed. The owner returned to check on the roof and make sure it didn't leak. He was honest and trustworthy. I highly recommend this company and appreciate the work and concern for my problem.

I am a small business owner and I signed up with Angi and was very clear about my monthly max spend limit. I was assured that I would not be charged or go above that limit no matter what. Then all of a sudden I got charged $3,000 because of their hidden fees and fraudulent sales pitches. I had to be on the phone multiple times for over 3 hours to even get in touch with someone who could help me in the slightest. They then dropped it to $1,500 and have been threatening to send me to collections. They are a terrible business, terrible customer service, rude, and they trick people. STAY FAR AWAY. ESPECIALLY if you are a business owner just getting started. They will try and cripple you financially for no actual good leads that turn into anything no matter how excellent you are.

I had a medical emergency which prevented me from attending the scheduled service. Provider had no trouble cancelling. Yet, Angi charged me $278 for a service that didn't happen. I called them to cancel. Yet they charged me anyway. The provider was actually happy about the cancellation because Angi misrepresented the project. He would have gotten $37 for the service. I disputed the charge. Yet it went through twice. Also unable to delete my card information from the app. Thieves!

As the property manager of a condominium complex that had serve hail damage to our roofs, I filed an insurance claim and hired XL Contractors to replace all of our roofs and to also be our advocate to deal with our insurance company. Because of XL Contractors we were able to settle our claim and get all of our roofs replace for just the cost of our insurance policy deductible. XL Contractors and their roofing crew did an absolutely great job. Their roofing crew was extremely polite and courteous, did an excellent job of installing the new roofs, and were very conscious of cleaning up behind themselves. I fully recommend XL Contractors for your roofing needs, as well as siding and gutter needs also. They kept me advised every step of the way as this worked it's way through the insurance claim process. Excellent company and contractor for all your needs. I would hire them again in a heartbeat. Great company and great people for your needed project.