Angi (formerly Angie's List)Reviews 2,579

Kyle Rosberg was the Angi representative that contacted me in regards to posting my business on angi ads. He assured me that I would not be charged until my background check comes back clear. Well my background did not clear and not only did he lie about that because I was charged instantly, also when I reached back out to him about my refund, he said he knew nothing about my background not clearing, told me to let him look into it and he would be back in contact with me within the hour. Also a lie. He never contacted me and every time I called him, he ignored my call and I met his voicemail every time. Watch out for these people. They are scamming, then once scammed they will have nothing to do with you and onto the next victim.

Home Advisor/Angi Advisor/Angis list is A SCAM. I went on the website which decievingly makes it look simple and welcoming. I was looking for someone to dump my sewage tank and expecting a list of contractors/businesses to come up after not finding much on Google search.
After answering a few simple questions it became more invasive. I had to put my EXACT street address versus just a zip code. At the end it asked for my name, phone number, and email. I figured the finish would consist of someone calling me or emailing me a list of results and quotes.
Instead what I got was an error message saying to call a number to verify my identity?
I call the number with the intention of breezing through this and getting the results I wanted and instead get some weird people in a calling center. (I hung up the first time because it sounded weird, then called a second time after the website still didn't give results.)
A man with a weird voice answered in a busy noisy call center and kept asking prying questions even though he had the information right in front of him. Asking for my address, services I was looking for, making me repeat everything. He said it needed to verify my identity because I didn't type my full last name on the website. When I entered my full name in the website it still didn't work, therefore he was lying. It most likely urges everyone to go out of their way to call this scam call center after spending a lot of time and energy filling out these questions online just to get the wrap around again.
I told him I was "looking for" exactly what I input into the website and as he read it back to me I was frustrated. I told him my baby was sleeping and to please just email me the results. Instead he continued to ask details about my home 3+ times choosing to ignore the fact I said my son was sleeping, I can't talk anymore, send me the results. I hung up.
Then I get spam emails and today a missed phone call from "Angi Advisor."
I'm irritated and this is clearly a scam/beat around the bush to collect data/steal people's money/bait and switch type tactic etc.
Avoid.
PS this is illegal.

Bottom of the barrel...contractors so bad they can't find work elsewhere.Sloppy workmanship. Angi is unsupportive to boot and sends someone worse the second time than the first.

Damn these people make extwnded car warranty people look good. Spam at its finest, annoying reps same script! Read other peoples reviews, stay away. There is a reason they rebranded from Angies list to Angies... Run your own ad campaign and stay away from them!

Daily harassment on all of our numbers and emails after asking multiple times to $#*! off. I'll never use this company for being so $#*!ing annoying

BEWARE! 95% OF THE LEADS ARE SCAMS AND THEY DONT REFUND OR GIVE YOU ANY REPLACEMENTS EVEN THOUGH THEY SAY ITS SOLEY BASED ON THE CUSTOMERS DECISION... NOT TRUE! WE HAVE USED ANGI FOR OVER A YEAR AND IN THE BEGINNING WE RECVD ABOUT 5 TO 10 LEADS EVERY COUPLE OF WEEKS FOR ABOUT 300 A MONTH.,.DURING THE PANDEMIC... AND EVERYONE SAW IT AS A GREAT PLATFORM WE WERE 4.9 STARS WITH SEVERAL REVIEWS. BUT WE STOPPED GETTING MORE THAN ONE A MONTH OF ACTUAL LEADS.JUST SCAMS...NAMES WOULD COME UP AND I WOULD CLICK THE LINK AND IT WOULD SHOW UP AS A DIFFERENT NAME AND PHONE NUMBER.I WOULD CALL/EMAIL...AND GET THIS NUMBER/EMAIL DOES NOT EXIST SO i WOULD CALL EMAIL MY CASE MANAGER TERRY AND SHE WOULD SAY...I WILL GET YOU A REPLACEMENT LEAD AND I WOULD ASK...WELL YOU GUYS SAID THESE ARE BASED ON THE CUSTOMER DECIDING...THEN I WOULD GET SILENCE.BUT THEN I WOULD SAY WELL I SHOULD GET SOME SORT OF CREDIT FOR ALL THESE SCAM PPL...(4-5 AT A TIME) SHE SAID NOPE! YOU STILL HAVE TO PAY...CONTRACT SAY NO MATTER WHAT YOU HAVE TO PAY YOUR MONTHLY...NO MATTER WHAT...EVEN IF WE DONT KEEP OUR PART OF THE CONTRACT YOU STILL HAVE TO PAY...SO I EMAILED EVERYONE ON MY LIST FOR ANGIS TO NO AVAIL...THEY ARE NOW JUST A SCAM COMPANY WHO ONLY CARES ABOUT YOUR MONEY...NOT ACTUALLY SENDING YOU LEADS...

I can not say enough how pleased i am with this company. I needed to replace some broken concrete on my sidewalk. They scheduled the work within 2 days. Crew arrived on time and everything was completed in a timely fashion and clean. If you're looking for a quality job at a reasonable cost, this is the company to choose. I highly recommend them.

I am an officer manager of a Florida home inspection company. We opted to try Angi to help promote the business. In Florida, we have Wind Mitigation and 4 Point home inspections. They can run between $75-$125.00 an inspection. Angi's representative, that sold him on the idea to list, told the owner that it is $300 for the annual membership and the charge per lead would between $16.00-$28.00. However, this has not been the case. They have taken 35% to over 50% of these inspections with their individual lead charges (regardless of if it goes through or just a quote, even in some instances where they needed a completely different type of inspector, i.e. From the city- they would not refund him the over $50.00 lead fee) in addition, the distance driven. I am reaching out to the BBB as I would really like to know how they would feel with someone taking 35% to over 50% of their paycheck! Not to mention the cost of gas, sometimes having to travel 45 minutes or more. This is unacceptable. The owner even reached out to discuss this with Angi's and was dismissed. Again, absolutely unacceptable. Robbery.

Please be careful when looking for contractors on Angi.com. Since you have to include all your contact information immediately, the hounding begins almost at once. It was so bad I had to block most of the numbers on my phone because it was so constant. Also, even though i specifically indicated what I was looking for, I received suggested contractors that weren't doing the work I asked about. I won't use this site again. I did so much better on my own and ended up getting our master bath completed remodeled with a few weeks by an amazing company. Trust your gut. You may be better on your own.

I bought LVP from Truth Flooring thru Brandon Matthews. The flooring is beautiful but the installation, quarter round and molding is awful. It's edges are jagged, not at a 45 degree angle, doesn't line up, and a couple of rooms the installer didn't even do the trim. This floor was VERY EXPENSIVE and it has lumps and dips in it along with the poorly done trim. Brandon asked for ALL the money up front, which I should not have paid as most companies ask only a percentage down. Therefore, when I complained I was told Steve could come back and fix/finish the work, I refused bc he should have done it right when he installed the floor. Also Brandon told me he could get someone else to finish the job but didn't know when he could get someone. I told him my house has been torn up since Aug 2022 and I wanted my house back. I thought he should offer me a refund or pay the person I hired to clean up the trim and the nail/staples in the floor. Brandon said he couldn't offer me a refund since he allowed me to switch flooring bc the first flooring I didn't like and even the installer told me it was cheap and he wouldn't put it in his house. Brandon claims he lost money on my job since I switched flooring and he reordered another type for me. Which I did appreciate, however, I think only about 2-3 boxes were opened before the installer brought the product to my attention. I paid Brandon well over 20,000 and got crap workmanship. Think twice about using this business.

Complete Scam. Worst leads. Save your money. It is the worst lead gen/marketing platform I have ever experienced. SAVE YOUR MONEY. TERRIBLE LEADS. TERRIBLE SERVICE.

Contacted Ang's list for Carpetry work. Was charged money without the contractor finishing the job. Contractor came and got measurements but was and show in the end. Buyer beware!

Job was not done. They charged me 3x as much and refused a refund. They lied about minimum hours when asked on the phone. Avoid Angi like the plague. You will only deal with overseas phone reps who are rude and barley speak English. They refuse to give you to a supervisor.

To Whom It May Concern,

I was scheduled to have an electric fireplace assembled and mounted on 3/11/2023@ 11am but what I received was a NO SHOW. I called customer support (Cliff) and was told to call the pro assigned (Phillip C.) and work it out with him. Unfortunately, Phillip C never called, answered my call or bothered to call or text back. After calling customer service yet again, I was told I could reschedule for the following Monday. That is totally unacceptable and unprofessional considering I've wasted an entire morning waiting on a someone who is unprofessional. Absolutely not, just remove me from the que altogether because I am extremely unsatisfied with the lack of service I experienced. The review didn't deserve a star but unfortunately I could not rate any lower. Very unprofessional Angi's, very unprofessional. Never again!

Jackquline Smith
Frustrated and Disappointed
*******934
*******@yahoo.com

The worst company and they are scam and fraud they don't give a real leads all their customers fake and they steal your money even if you ask not to activate your account never trust this company they made me pay $800 for customers they didn't answer my call or their phones and data was fake
BIG SCAM be careful your money BIG SCAM Thief Do NOT TRUST Pleas!

He showed up on time. But he didn't fix the mower, he told me what was wrong with it. He did leave to go look for it that's what he said,but couldn't find it. Told me I had to order it. You can get your brother to put it on for you.

If you want customer service that gives you respect accuracy honesty this is the company you need to call. Service with a positive outgoing attitude. Gracias

I had a medical emergency which prevented me from attending the scheduled service. Provider had no trouble cancelling. Yet, Angi charged me $278 for a service that didn't happen. I called them to cancel. Yet they charged me anyway. The provider was actually happy about the cancellation because Angi misrepresented the project. He would have gotten $37 for the service. I disputed the charge. Yet it went through twice. Also unable to delete my card information from the app. Thieves!

I am an employee of Angie not a customer and let me start by saying this is a very rude and unprofessional company and I have never had customer service ever in my life like I did today. I worked very hard - deep cleaning for hours and I just wanted to know what I was being paid exactly. The first agent gave me a full break down.days later it said a deposit for $5 so I chatted in again and another agent gave me something totally different and $100 more then I even worked for.not to mention he told me the wrong amoutn in the first 2 sentences of the convo without even looking into it. Its a "professional business" but only paying customers are able to call and there is only a chat and email no phone number to where an employee can talk to anyone. The screeshots I posted explains it all, I am contacting all Social Media and the BBB on this one. I am in disbelief honestly. Pic 1-7 agent 1/ pic 7-13 rude agent (maKE SURE TO LOOK AT PIC 14 PLEASE! Pic 15 - 18 last agent (still didnt answer all my concerns/questions) I gave up.